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Mandarin Oriental, Tokyo
Hotels
9.4
/10
Exceptional
382 reviews
What Guests Say About Their Stay
Daisy
10.0
/ 10
Pros: The staff went over and beyond. The bar had incredible views. The bath was huge and amazing. The bed was very comfortable. Overall excellent stay.
Cons: It is pricey, but I wish I had stayed longer. Could also do with more vegetarian food options.
Angelo
10.0
/ 10
An excellent stay! Thank you Jerome and the Concierge Team for making everything go so smoothly. Much appreciated.
Mark
10.0
/ 10
Great hotel with excellent access to metro!
Staff was great, and room was very comfortable.
In the Area
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2-1-1 Nihonbashi Muromachi, Tokyo, Chuo, Kanto, Japan, 103-8328
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Mandarin Oriental, Tokyo
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2-1-1 Nihonbashi Muromachi, Tokyo, Chuo, Kanto, Japan, 103-8328
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Location
Mandarin Oriental, Tokyo is located in area / city Chuo.
About Mandarin Oriental, Tokyo
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mandarin Oriental, Tokyo exclusively for you.
Mandarin Oriental, Tokyo is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Tokyo.
All facilities in Mandarin Oriental, Tokyo
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- SMOKE_FREE
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- MEETING_ROOM
- CONFERENCE_SPACE
Things to Do
- ROMANTIC_PACKAGE
- Spa
- Health club
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- PARKING
- Ballroom
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
- Hair salon
- ATM/Banking
Family-friendly Facilities
- CHILDREN_TOYS
- CHILDREN_GAMES
Transportation
- Valet parking with surcharge
Connectivity
- WiFi (surcharge)
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Mandarin Oriental, Tokyo
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 8855 for adults and JPY 4428 for children
- Fee for in-room wireless internet: JPY 1500 per night (rates may vary)
- Fee for wireless internet in public areas: JPY 1500 per night (rates may vary)
- Covered valet parking fee: JPY 6500 per day (in/out privileges)
- Pet fee: JPY 22770 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: JPY 10000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
15:00 - 02:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 02:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Mandarin Oriental, Tokyo | 179 |
Number of floors in Mandarin Oriental, Tokyo | 9 |
Another facilities in Mandarin Oriental, Tokyo | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Mandarin Oriental, Tokyo
What are available facilities at Mandarin Oriental, Tokyo?
There are top facilites at Mandarin Oriental, Tokyo such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Tokyo?
The standard check-in time at Mandarin Oriental, Tokyo is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Tokyo provide breakfast?
Yes, Mandarin Oriental, Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mandarin Oriental, Tokyo
Traveloka (4)
Other sources (382)
9.4
Exceptional
From 382 reviews
Cleanliness
9.6
Room Comfort
9.6
Location
9.6
Service and Facilites
9.4
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Traveler Reviews Mandarin Oriental, Tokyo
Number of reviews per page
20
40
Top reviews
Gregg
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
good stay
Bryan Paul
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Amazing customer service and stunning views
Yuen Leung Elina
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very great service
Daisy
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Pros: The staff went over and beyond. The bar had incredible views. The bath was huge and amazing. The bed was very comfortable. Overall excellent stay.
Cons: It is pricey, but I wish I had stayed longer. Could also do with more vegetarian food options.
Angelo
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
An excellent stay! Thank you Jerome and the Concierge Team for making everything go so smoothly. Much appreciated.
Verified traveler
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
it its good hotel franchise but I dont see why its so expensive. cost benefit is not good. there other great options with half of price.
Arnold
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
great location & staff
Peter
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great service.
Mark
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great hotel with excellent access to metro!
Staff was great, and room was very comfortable.
Aleena
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
ELIF
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Superb!
Charles
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Mandarin Oriental always provides top notch service and is a home from home. Staff are welcoming and always courteous.
TONY
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Everything was perfect. The hotel was classy/ambiance was good/cleanliness was to a tee and felt comfortable in the room. Location was convenient. Staff were very helpful and service was good. If I would find one kink, it would be the shower. Should have sime separation or stopper so that water when showering does not spill all over the bathroom
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Carla
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Immaculate. Perfect location. Wonderful attention to detail.
Utshob
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The service was amazing as well as the food at sense , they are very accommodating
Jennifer
Business and Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
We have stayed at this property twice in the last 2 years .
The hotel is beautiful property with stunning views of Tokyo.
We found the service has slipped ever so slightly from our initial visit but over all, still an impressive venue.
A special thank you of appreciation goes out to Kutari the young gentleman who greeted us each day in the car park. Most helpful and pleasant each and every time we saw him, service with a smile !
One negative regarding policy. The property pool is only available for guests from 6:30 am til 9:30 am. Only guests having a spa treatment booked were entitled to use it after those hours. We feel that’s not a terrific message to send to those paying clients who should be entitled to use the pool as any other hotel would offer.
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David
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Excellent room and service
Kelvin
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
I like how convenient the location is. The metro station is right next to the hotel. It takes just 10 mins to go to Ginza. It is also on the line where Omotesando and Shibuya.
I also like the bar. Very cool. Classic cocktails with its own creativity and a fine touch of Japanese culture in it.
Staff are very helpful.
The room is amazing. Looking directly into the metropolis.
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gerald
Leisure Family
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
If you like service, you will like this hotel. The service is outstanding. The hotel goes out of its way to make you feel at home. We stayed at one of the higher end suites and we welcomed with a very ample fruit basket with some of the best fruit I have ever had. The restaurants try to know you by name. The spa is first class and the sauna has a 30 story view of the city.
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gerald
Leisure Family
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
For a 5 star resort it is a bit tired. Food not great. View of city spectacular
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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