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The Ritz-Carlton, Tokyo
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The Ritz-Carlton, Tokyo
Hotels
9.4
/10
Exceptional
575 reviews
What Guests Say About Their Stay
Caroline
10.0
/ 10
It is a fantastic place to stay in central Tokyo and especially wonderful with all
Christmas decorations and of course the service is impeccable.
Verified traveler
10.0
/ 10
Overall a wonderful experience here, however I'd recommend upgrading their TVs as they do not offer any streaming ability so you can only watch local cable. Otherwise a great room, wonderful staff and great food/drinks. Would stay again for sure.
Dana
10.0
/ 10
The hotel staff are excellent and prioritize a luxury feel. We had a massive suite that was very good size and if you stay in a room that has access to the club floor, the views are remarkable. The only detail that I wasn’t a fan of was the hotel is 17 years old and a lot of it looks and feels like something that was done and relevant 17 years ago, so it has a bit of vintage feel, if you like that.
In the Area
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Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, Minato, Kanto, Japan, 107-6245
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in The Ritz-Carlton, Tokyo
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What's around The Ritz-Carlton, Tokyo
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Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, Minato, Kanto, Japan, 107-6245
Discover More About The Ritz-Carlton, Tokyo
Location
The Ritz-Carlton, Tokyo is a hotel in a good neighborhood, which is located at Akasaka.
About The Ritz-Carlton, Tokyo
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Ritz-Carlton, Tokyo exclusively for you.
The Ritz-Carlton, Tokyo is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Ritz-Carlton, Tokyo.
All facilities in The Ritz-Carlton, Tokyo
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- SHOPPING_ON_SITE
- Indoor pool
- Spa
- Garden
- SHOPPING
- Sauna
- Steam room
General
- Swimming pool
- Smoking area
- Banquet
- Ballroom
- PARKING_SURCHARGE
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- MEETING_ROOM
- Business center
- CONFERENCE_SPACE
Transportation
- Limo or town car service
- Valet parking with surcharge
Food and Drinks
- Bar
- Breakfast
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Nearby Facilities
- GIFT_SHOP_OR_NEWSSTAND
Sports and Recreations
- Fitness
Accommodation Policy & General Information in The Ritz-Carlton, Tokyo
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 4500 to 10000 per person
- Self parking fee: JPY 8000 per night (in/out privileges)
- Valet parking fee: JPY 8000 per day
- Rollaway bed fee: JPY 25056.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: JPY 20000 per night
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a deadbolt lock
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Azure 45 restaurant is closed on Tuesdays.
The property will be renovating from February 4 2025 to February 6 2025 (completion date subject to change). The following areas are affected:
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 05:30 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Ritz-Carlton, Tokyo | 245 |
Number of floors in The Ritz-Carlton, Tokyo | 12 |
Another facilities in The Ritz-Carlton, Tokyo | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in The Ritz-Carlton, Tokyo
What are available facilities at The Ritz-Carlton, Tokyo?
There are top facilites at The Ritz-Carlton, Tokyo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Tokyo?
The standard check-in time at The Ritz-Carlton, Tokyo is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Tokyo provide breakfast?
Yes, The Ritz-Carlton, Tokyo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Ritz-Carlton, Tokyo
Traveloka (3)
Other sources (575)
9.4
Exceptional
From 575 reviews
Cleanliness
9.6
Room Comfort
9.6
Location
9.6
Service and Facilites
9.2
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Traveler Reviews The Ritz-Carlton, Tokyo
Number of reviews per page
20
40
Top reviews
Caroline
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It is a fantastic place to stay in central Tokyo and especially wonderful with all
Christmas decorations and of course the service is impeccable.
Michael
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent property. Great location, room. Breakfast buffet
Jin
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Understanding it was a during the new year holiday/ extremely busy- still waited a LONG time for any service. Will not be returning to this ritz. Should have stuck with the Four seasons
Verified traveler
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Overall a wonderful experience here, however I'd recommend upgrading their TVs as they do not offer any streaming ability so you can only watch local cable. Otherwise a great room, wonderful staff and great food/drinks. Would stay again for sure.
Dana
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The hotel staff are excellent and prioritize a luxury feel. We had a massive suite that was very good size and if you stay in a room that has access to the club floor, the views are remarkable. The only detail that I wasn’t a fan of was the hotel is 17 years old and a lot of it looks and feels like something that was done and relevant 17 years ago, so it has a bit of vintage feel, if you like that.
Read More
Cleo
Business and Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Ritz Tokyo/stayed for 9 nights August 2024.
Dishonesty from Spa/massage, never charge your guest without informing them of extra service. Beware! Very disrespectful. No formal apology.
Bad service in club lounge breakfast & evening canapés, had to get the ladies & gentlemen to clear table.
Club Breakfast restricted 1 & 1/2 hours & evening canapés restricted one 1 hour. Asked guests to leave after 1 hour. We found very offensive & disrespectful. Eat & run - no class & elegant specially at the the Ritz. No excuse that the club is busy (stayed for 9 nights not even busy)
Food is average for the Ritz Carlton. Seafood is non existence. Mainly cater for Japanese guests
Bistronomy Towers, service was excellent but food also average
Cost cutting is on a high scale, not up to standard of Ritz Carton. Never return & never recommend Ritz Tokyo, Ritz Osaka to anyone 5/10.
Ritz Singapore 10/10
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Marika
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay.
Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special.
Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient.
For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay.
We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed.
Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.
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yi
Business and Leisure Family
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Everything is good. Just the breakfast starts at 7:00am is too late. If can start 6:30am will be better because come from America have a jet leg. We get up at 5:00am and Hunger but no place can get the breakfast. The last day I have to check out hotel at 7;15am and have no chance to get the breakfast. And waster my breakfast two people payment.
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Jeff
Leisure Family
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Excellent modern facilities and friendly staff. Would have no hesitation staying there again.
Shaw Jiun
Business
10.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
Excellent
Sidharth
Leisure
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
The room is very big and comfortable. The staff went out of their way to help me with all my needs. The swimming pool and spa experience is heavenly. One of the best beds I’ve ever slept on. The view from the lobby and bar is breathtaking. This is an extraordinary hotel with amazing staff.
I would like to especially thank Reika and a gentleman from Sri Lanka at the bar, who served us drinks and dinner. They are amazing people.
Read More
Jay
Friends and Family with Partner
10.0
/10
Reviewed 238 week(s) ago
Expedia Group verified review
Absolutely perfect. We totally spend great time while our time in your hotel.
Anakin
10.0
/10
Reviewed 270 week(s) ago
Hotels.com verified review
Great location and amenities. What you’d expect from any ritz Carlton plus the attentiveness of Japanese hospitality services. Excellent time there.
Verified traveler
Business
10.0
/10
Reviewed 271 week(s) ago
Expedia Group verified review
Fantastic hotel. Top level service and amenities. And the views were overwhelming.
Jim
Leisure Family
10.0
/10
Reviewed 273 week(s) ago
Expedia Group verified review
It’s the Ritz, the name says it all. This hotel was as good as it gets, great staff, location. Service.
Francesca
10.0
/10
Reviewed 298 week(s) ago
Hotels.com verified review
The staff was incredible! Super helpful with exceptional service! Thank you for a wonderful stay!
greg
Leisure
10.0
/10
Reviewed 312 week(s) ago
Expedia Group verified review
The best hotel we have ever stayed at. From pickup at the airport to the final transfer to the cruise ship...flawless. Staff seemed to be clairvoyant in anticipating needs. Property immaculate.
Verified traveler
Friends and Family with Partner
10.0
/10
Reviewed 312 week(s) ago
Expedia Group verified review
View Cleanness
Verified traveler
Business and Leisure Family
10.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
The condition of room is so clean and tidy. The staffs are kind and thoughtful and their english is fluent. It couldn’t be better.
Verified traveler
10.0
/10
Reviewed 328 week(s) ago
Expedia Group verified review
Best hotel I've ever stayed in. Excellent service, location, restaurants, bar, live performances, you name it!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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