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Hard Rock Hotel Penang

Name: Hard Rock Hotel Penang
Address: Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100, Batu Ferringhi Beach, Penang, 11100, Malaysia
Rating: 8.9

Resorts

8.9

Impressive

From 647 verified guests reviews

What Guests Say About Their Stay

Kids Friendly (2)

Friendly Staffs (14)

Clean Room (7)

Excellent Service (2)

Laras R.

9.1

/ 10

I’d totally recommend this hotel. The breakfast was awesome, something for everyone. Location was great. Pool area massive. Their private beach was beautiful, there were some horses that available to rent.

Nurzaiha B. M. J.

9.7

/ 10

We stayed in the Deluxe Lagoon Room.. We Love it!!! Underwater music in pool was so awesome!! We had so much fun here..!!Especially my 6 year old son.. One of the best hotel we've been to.. Staff are friendly, polite and helpful.. Most recommended Hotel.. Will come again to this hotel.. ❤

Rugun E.

9.4

/ 10

Breakfast was great. Room was gorgeous. My kids love it so much. And the tabu teens club was awesome. I’ll never check on another hotel anytime I’ll go to Batu Ferringhi. Hard rock definitely is a must hotel.

In the Area

See Map

Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hard Rock Hotel Penang

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Per room per night (excl. taxes & fees)

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What's around Hard Rock Hotel Penang

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Batu Ferringhi Beach, Batu Ferringhi, Pulau Pinang, Penang, Malaysia, 11100

Discover More About Hard Rock Hotel Penang

Location

Staying at Hard Rock Hotel Penang is a good choice when you are visiting Batu Ferringhi.

About Hard Rock Hotel Penang

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hard Rock Hotel Penang.

Hard Rock Hotel Penang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Hard Rock Hotel Penang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hard Rock Hotel Penang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hard Rock Hotel Penang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hard Rock Hotel Penang is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Hard Rock Hotel Penang.

All facilities in Hard Rock Hotel Penang

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Functional Hall

Lobby

Things to Do

Beach towel
Children play area
Entertainment for children
Fitness center
Massage
Outdoor pool
Pool cabanas
Pool sun loungers
Spa
Sun loungers
Poolside bar
Waterslide

Hotel Services

Bellhop
Concierge
Money changer
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Tours
Wedding service

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Beach Bar
Breakfast
Buffet breakfast
Breakfast with surcharge
Cafe
Nightclub
Poolside bar

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Terrace

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
WiFi in public area

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
Projector
Business centre

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops

Accessibilty

Accessible bathroom
Accessible parking
Accessible path of travel
In-room accessibility
Wheelchair accessible

Kids and Pets

Babysitting with surcharge
CRIBS
Highchairs

Family-friendly Facilities

Children club
Children pool

Transportation

Car rental
Limo or town car service

Sports and Recreations

Fitness
Game room

Connectivity

Free WiFi

Shuttle Service

Airport transfer with surcharge

Accommodation Policy & General Information in Hard Rock Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in
Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.
With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.
Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx
This new pricing is valid for guests who book on the Room Only rate plan as an optional add-on. The new pricing is as below : New Buffet Breakfast Price (In-House Guests Only) Adult – RM70 nett per person Child (6-12 years old) – RM35 nett per person Child (2-5 years old) – RM18 nett per person

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hard Rock Hotel Penang	250
Number of floors in Hard Rock Hotel Penang	6
Another facilities in Hard Rock Hotel Penang	Beach towel, Children play area, Entertainment for children, Fitness center, Massage

Frequently asked question in Hard Rock Hotel Penang

What are available facilities at Hard Rock Hotel Penang?

There are top facilites at Hard Rock Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hard Rock Hotel Penang?

The standard check-in time at Hard Rock Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hard Rock Hotel Penang provide breakfast?

Yes, Hard Rock Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hard Rock Hotel Penang

Overall Rating & Reviews

From 647 verified guests reviews

8.9

Impressive

Fantastic

326

Very Good

275

Satisfying

Average

Poor

Cleanliness

Comfort

Meal

Location

Service

Show reviews that mention...

All

kids friendly (2)

friendly staffs (14)

clean room (7)

excellent service (2)

tasty breakfast (1)

free upgraded room (1)

complete facilities (1)

great pool (2)

great view (1)

great location (9)

See More 10

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Most Helpful

Like this review?

Accommodation's Reply

15 Nov 2024

Hi there, Thank you for your review and for rating us a perfect score! We're thrilled to know that our ambiance provided a pleasant setting for your business trip. It's always our goal to create a space where guests can relax and focus, and your feedback lets us know we're on the right track. We look forward to welcoming you back on your next visit, whether it's for work or leisure. Rock On! Tobias Lackermeier. Executive Assistant Manager

Daniel A.

Staycation

9.7

/ 10

17 Mar 2024

It such a pleasant stay. The facilities are amazing and really great for kids.

Like this review?

Accommodation's Reply

26 Mar 2024

Hi Daniel Cassa Augustinus, Thank you for your feedback. We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon. Rock On! Tobias Lackermeier. Executive Assistant Manager.

K***l

This is a guest profile.

/ 10

16 Mar 2024

The staff very friendly and have a good quality of facilities.

Like this review?

Accommodation's Reply

26 Mar 2024

Hi, Thank you for your feedback. We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon. Rock On! Tobias Lackermeier. Executive Assistant Manager.

Mohamad T. H.

Holiday

9.4

/ 10

09 Oct 2023

The best hotel we had stayed and my kids was blissful. From check in, request the connection room until we check out. This staycation is most wonderful and creating our own memories with kids.

1 liked this review

Dan S.

Holiday

/ 10

03 Mar 2023

Everything was awesome especially the staff ariana grande and check in process 5min only.

2 liked this review

Accommodation's Reply

09 Mar 2023

Hi Ramadan, Thanks for taking the time to write us a review. Glad that we were able to show you a good time and especially the Front Office team. The staff you mentioned personally will all be recognized at the hotel for their great service, so thank you for mentioning them. Looking forward to your return. Rockin ' Regards, Michael Smeeton. General Manager.

Muhamad A. B. O.

Staycation

/ 10

30 Jan 2023

Perfect stay, awsome and recommended.

Review photo of Hard Rock Hotel Penang from Muhamad A. B. O.

1 liked this review

Accommodation's Reply

07 Feb 2023

Hi Muhamad, Thank you for taking the time to review your stay with us. We are very glad to read that you had a great stay and enjoyed the unique vibrancy and atmosphere that Hard Rock Hotel Penang offers. Thank you for staying with us and we hope to welcome you back for another rocking stay. Rockin' Regards, Michael Smeeton General Manager

Md Asri b. H.

Holiday

/ 10

24 Dec 2022

Bad service very very bad service.

Like this review?

Santhana S.

Holiday

9.7

/ 10

07 Nov 2022

Review photo of Hard Rock Hotel Penang from Santhana S.

2 liked this review

Accommodation's Reply

24 Nov 2022

Hi Santhana, Thank you for your review, Santhana. We hope you thoroughly enjoyed your time with us and that we'll see you again, hopefully in the near future! Rockin' Regards, Michael Smeeton Executive Assistant Manager

Sahana B. S.

Holiday

8.5

/ 10

19 Sep 2022

Great stay. Loved the breakfast spread!

1 liked this review

Accommodation's Reply

22 Sep 2022

Hi Sahana, It is fantastic to read that you enjoyed your time with us. Our team will be very pleased that you found all the outlets and facilities of the hotel to your satisfaction, as we all work hard to ensure a rocking experience for all our guests. Great to know that you enjoyed the breakfast selection and quality. This feedback will be shared with our culinary team who will surely appreciate the compliment. They work hard to ensure the breakfast offerings are as good as they can be. Thank you for your review and we hope to welcome you back for another rocking stay soon! Rockin' Regards, Michael Smeeton Executive Assistant Manager

Aki r. f.

Medical

8.8

/ 10

19 Sep 2022

The food is great, great room also.

1 liked this review

Accommodation's Reply

22 Sep 2022

Hi Aki, We are very glad to read of your enjoyment and satisfaction, and to see that you found so much of the hotel's facilities and services to exceed your expectation. Thank you for your review and we hope to welcome you back for another rocking stay soon! Rockin' Regards, Michael Smeeton Executive Assistant Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.