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Hotel Excelsior Ipoh

Name: Hotel Excelsior Ipoh
Address: 43, Jalan Sultan Abdul Jalil, Ipoh, Kinta, Perak, Malaysia, 30300, 43, Jalan Sultan Abdul Jalil, Perak, 30300, Malaysia
Rating: 8.6

Hotels

8.5

/10

Very Good

505 reviews

What Guests Say About Their Stay

Tiu Chee Beng

8.5

/ 10

Good for stay and the breakfast is nice

radzi n.

8.8

/ 10

Spacious room. Cosy and nice. Good food.

TISHA

9.7

/ 10

Well maintained and great experience

yasmie

8.8

/ 10

Modern-looking hotel with good service.

Muhammad A. H. b. M. A.

10.0

/ 10

Check in time was fast by amira as I was coming from lost world. As well for check out also handle by amira. Definitely will recommend this hotel to friends and family.

In the Area

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43, Jalan Sultan Abdul Jalil, Ipoh, Kinta, Perak, Malaysia, 30300

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Hotel Excelsior Hotel Excelsior Ipoh is a hotel in a good neighborhood, which is located at Ipoh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Excelsior Ipoh

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What's around Hotel Excelsior Ipoh

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43, Jalan Sultan Abdul Jalil, Ipoh, Kinta, Perak, Malaysia, 30300

Discover More About Hotel Excelsior Ipoh

note: hotel was previously named Hotel Excelsior

Location

Hotel Excelsior Ipoh is a hotel in a good neighborhood, which is located at Ipoh.

About Hotel Excelsior Ipoh

Have fun with various entertaining facilities for you and the whole family at Hotel Excelsior Ipoh, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Excelsior Ipoh is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Excelsior Ipoh exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Excelsior Ipoh is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Excelsior Ipoh.

All facilities in Hotel Excelsior Ipoh

Bar, Cafe and Lounge

Lobby

Exterior

Bedroom

In-room Bathroom

Hotel Services

Express check-in
Express check-out
Laundry service
Limited hours room service
Luggage storage
Newspaper in lobby
Newspaper
24-hour Receptionist

Public Facilities

Parking
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
Shower
TV

Food and Drinks

Restaurant with AC
Bar
Breakfast

Business Facilities

Business center
Meeting facilities
Photocopier

Connectivity

LAN Internet
Free WiFi

General

AC
Non-smoking room

Nearby Facilities

Shops

Accommodation Policy & General Information in Hotel Excelsior Ipoh

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

During FMCO, guest are required to provide MITI letter and company letter upon check in. Guest that failed to submit the document are not allowed to check in.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hotel Excelsior Ipoh	197
Number of floors in Hotel Excelsior Ipoh	14
Another facilities in Hotel Excelsior Ipoh	Express check-in, Express check-out, Laundry service, Limited hours room service, Luggage storage

Frequently asked question in Hotel Excelsior Ipoh

What are available facilities at Hotel Excelsior Ipoh?

There are top facilites at Hotel Excelsior Ipoh such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Excelsior Ipoh?

The standard check-in time at Hotel Excelsior Ipoh is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Excelsior Ipoh provide breakfast?

Yes, Hotel Excelsior Ipoh provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Excelsior Ipoh

Overall Ratings & Reviews Hotel Excelsior Ipoh

Traveloka (505)

8.5

Very Good

From 505 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

7.9

Location

8.7

Service and Facilites

8.4

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Traveler Reviews Hotel Excelsior Ipoh

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Customer reviews

felly t.

Leisure

9.4

/10

Reviewed 40 week(s) ago

We stayed in the family room, which was very spacious with sofa and a table. It is also clean. The staff is very friendly. The location is also very strategic. Many food nearby, with Foh San dim sum and Chong Yang kopitiam just at the road behind the hotel. There are even convenience stores and a laundry nearby. We had a pleasant stay here. Will be back again.

2 people find it helpful

Richard T.

8.4

/10

Reviewed 63 week(s) ago

Dressing table got ants in room 602.

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Lim G. S.

8.4

/10

Reviewed 68 week(s) ago

Hotel room decent but one of my room got ants issue. Overall still OK. Reception service are good.

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Ambrose L. M. Y.

6.0

/10

Reviewed 70 week(s) ago

Hotel lobby got few car park in-front of lobby and not convenient when we want to go into the van that we charted, when I ask the hotel security and he told me that the owner of the car pay money to park in-front of the hotel lobby … I really disappointed with this kind of selfishness and hotel management also no action taken.

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Yap S. C.

8.8

/10

Reviewed 72 week(s) ago

Check in and out was effortless. Rooms are decent size, clean and comfy enough for 2 nights. Parking in the hotel was not a problem. Location is great and walking distance to many yummy local food. Basic toiletries were provided, toilet was clean, AC and water heater worked well. Pressure water pressure was also really strong. Would definitely stay here again.

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Kwong HonLim

8.8

/10

Reviewed 88 week(s) ago

Overall fine-ac, hot water work well. Noise travels when events are on going. Breakfast is good except no rotation (ie almost same kind of food every day) Perfect location if want to be in city centre.

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Accommodation's Reply

27 Aug 2023

Dear Kwong Honlim, It has been our pleasure to welcome you to Excelsior Hotel Ipoh and thank you for your warm feedback. We sincerely regret to learn about the service shortfall you experience, rest assured this has been discussed with the team to avoid future occurrences. Thank you for sharing an amazing review of experience and we truly appreciate your kind words. We look forward to welcoming you back in the near future. Take care and have a wonderful week ahead. Stay Connected, Shah Zainal Guest Service Manager

Ng HooiKuan

8.5

/10

Reviewed 96 week(s) ago

This is an old but very well maintained hotel in the city of Ipoh. It is very convenient to access the Ipoh old town shops and restaurants.

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Accommodation's Reply

18 Jul 2023

Dear Ng HooiKuan, It has been our pleasure to welcome you to your luxurious retreat here at Excelsior Hotel Ipoh. Thank you for sharing such an amazing review for your stay here on this esteemed platform and we appreciate your kind words of our service and facilities. We hope you think of us again should you ever need another retreat away from home. Till then, take care and have a wonderful week ahead. Stay Connected, Shah Zainal Guest Service Manager

Guest

9.1

/10

Reviewed 101 week(s) ago

Room spacious ans clean. Welcomw and friendly staff.

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Edmond C. K. S.

8.5

/10

Reviewed 106 week(s) ago

My request for soft pillows and higher floor rooms were met. The staff were courteous and helpful.

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Lee P. K.

5.4

/10

Reviewed 107 week(s) ago

Terribly dirty hotel. I check in late around 9pm-10pm, so after check in, I decided to go outside to have some supper. I go back to hotel room at around 12am, then only I found out the bed is dirt. It is actually cover with comforter = looks totally ok and clean, but once I wanted to lie down, I remove the blanket and found out is as the picture, I call up the reception, he told me room service is closed, so he can provide me room change, will ask the security to send the key to my room, he just send me the key, and I have to change my room, move my belongings and luggage by my own self. After room changing, the room is super hot and the air conditioner is not working properly, when I check out, the reception asked me to send her the photos only, and just say sorry. That's all what they can do. No more staying excelsior although the hotel in a good spot.

1 people find it helpful

LOKE KAIWEE

6.4

/10

Reviewed 109 week(s) ago

The hotel room floor is dirty and is like not being clean well.

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Lucia T.

6.0

/10

Reviewed 130 week(s) ago

We had given the suite room (room 1101), the bath towel was quite dirty and the water kettle also not working and need replacement. We did not realized that the opposite hotel had cafe which have life performance at night, even though our room window closed but still It was very noise so that my hubby and me could not have good rest. Overall is not pleasant to stay there and not worth of money.

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Jeffrey T. V.

9.1

/10

Reviewed 133 week(s) ago

Hotel room was good. Aircon, toilet good. We stayed 3 nights Thur, Fri, Sat out Sunday. On Friday night about 10.00 while watching TV in the room a private live band was performing in a small restaurant directly across from the hotel last night lobby. Very loud that I couldn't hear my TV even after raising volume. The band was supposed to last till 1pm according to hotel night reception. Fortunately it finished by about 12.15 on Friday and 12am on Saturday. I enquired from hotel night reception on Friday. They said nobody complained so far. I was very surprised because I couldn't watch TV or sleep till after 12am. The sound of the band was so loud, I think above allowed Department of Safety Standards> 90dB. Hotel should report. Otherwise hotel should provide sound proof windows. So those of us looking for a quiet restful weekend just be warned. If you are OK w this. No problem. Other observation the chair near the coffee tea area was faulty in my room. Service wise staff were excellent.

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Wong Yat Meng

8.5

/10

Reviewed 134 week(s) ago

The rooms were clean and comfortable. The only downside was in one of the rooms, the water outlet on the floor was a bit clogged, resulting in slow water drainage.

1 people find it helpful

Siti H. C.

9.4

/10

Reviewed 138 week(s) ago

The room is satisfactory...only the parking in the building is not suitable for vehicles like mpv, the narrow path can cause the car to collide with the wall..

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Derry R.

9.4

/10

Reviewed 140 week(s) ago

This hotel is located in the center of Ipoh city. To find food is very easy because around it are restaurants and hawker centers. High-rise hotel to get a good view. Breakfast is complete and delicious.

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9.7

/10

Reviewed 141 week(s) ago

Hotel ini bersih&nyaman. Dekat kuliner terkenal Ipoh.

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Bumivitch V.

8.2

/10

Reviewed 142 week(s) ago

This is another one hotel which “kill by Covid 19”. After “re-operate” hotel management much pay attention on few thing such as Room condition and Equipments, Staff, f and b and other kind of “hotel service” asap and amap. By the way, ipoh central city “everything still SLEEP”, so, don't expect “local food and etc” in I poh this few months (July 2022). So pity them.

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CHOONG YOONG KHOON

8.5

/10

Reviewed 146 week(s) ago

Great stay! Very close to the city and many good food eateries around.

1 people find it helpful

Wong F. K.

8.5

/10

Reviewed 149 week(s) ago

Receptionist very efficient. Clean room.

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