The location is excellent, walking distance to lots of food, shopping (the store), convenient store, massage. Room is clean and spacious, value for money for a 3star hotel. Will be back again.
It's damn bad. Everything is old and in bad condition. Toilet stinks. Bathtub is rusty. The water heater is not working properly. Aircon not cold. I was in room 1233. Swimming pool is dirty. Breakfast selection is limited and horrible. Seriously the worst hotel i've been in. Do not come to this place. Citrus hotel which is just across and cheaper is much much much better.
Hotel does not have buffet as agreed upon payment and was notified only upon check-in. And the breakfast served was terrible in a bento box with limited option.
Hotel guests can only park on Level 6. Must climb stairs & walk quite a distance from car park to the hotel wing. Seaview room is comfortable. Breakfast okay.
I have no idea I booked and paid in traveloka, but hotel unable to trace the booking number. Receptionist is very rude and not helpful at all. Push all the wrong to us … blame us for booking through traveloka. After all the argument, they find out that the booking transfer to trip. Com … but tell us there is no room available? How can this happen? I already paid and voucher received! Please give an explanation! Really feel so disappointed!
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