Resorts World Genting - First World Hotel

Hotels
8.2
/10

Very Good

10,430 reviews

What Guests Say About Their Stay

Surroundings (22)
Accessibility (22)
Bedroom (14)
Bathroom (12)
Venty
9.4
/ 10
The temperature from Genting Area was helping so much to made our room so cold, so we didn’t use Fan or Air Condition at all First world Manager also nice and friendly. She helped us to do self check in to cut the queue waiting time You can easily find Grocery Shop and 24 Old Town Cafe Nearby hotel
Jery G.
8.5
/ 10
Im checked in here several times already. Refer to its cost, location, and what you’ve got, this hotel is absolutely valuable
jane m.
9.7
/ 10
I have no difficulty at all when I checked in, because all the guests were expected to do it on the check in machine. I got my room on level 7, the room was clean and the water heater was working. I love this hotel!
Masni H. A.
8.5
/ 10
Huge hotel, nice room. The room was newly renovated.
fanny
10.0
/ 10
Nice and good location, cool place.
In the Area
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Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
Resorts World Genting - First World Hotel is a hotel in a good neighborhood, which is located at Genting Highlands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Resorts World Genting - First World Hotel

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Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
Lobby Resorts World Genting - First World Hotel
Lobby 2 Resorts World Genting - First World Hotel

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Location


Resorts World Genting - First World Hotel is a hotel in a good neighborhood, which is located at Genting Highlands.

About Resorts World Genting - First World Hotel

Are you a shopaholic? Staying at Resorts World Genting - First World Hotel will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Resorts World Genting - First World Hotel is suitable for you who value privacy during your stay.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Resorts World Genting - First World Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Resorts World Genting - First World Hotel exclusively for you.

Resorts World Genting - First World Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Resorts World Genting - First World Hotel is the right place to stay.

All facilities in Resorts World Genting - First World Hotel

Bar, Cafe and Lounge Resorts World Genting - First World Hotel
Bar, Cafe and Lounge
Entertainment Facility Resorts World Genting - First World Hotel
Entertainment Facility
Fitness Center Resorts World Genting - First World Hotel
Fitness Center
Lobby Resorts World Genting - First World Hotel
Lobby
Exterior Resorts World Genting - First World Hotel
Exterior

In-room Facilities

  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant

General

  • Family room
  • Heater

Things to Do

  • Casino

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Resorts World Genting - First World Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Housekeeping's Service:
1. All cleaned and sanitized hotel rooms will be sealed and stickered with a door seal before guest check-in.
2. Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination.
3. However, Hotel will still provide a quick daily trash removal service.
4. If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.

Additional Policy

Parking fee is RM2 per hour (weekdays/ maximum RM12 per day) and RM3 per hour (weekends and public holidays/ maximum RM18 per day).

================================================================

We wish to inform that Wifi Voucher & Boardband Rental which is chargeable is available at Resorts World Genting First World Hotel.

Below is the rental details for your guest information

1.Lobby Area Activation is based on customer first time key in access code for authentication login.

Guest may purchase at our Information Counter with cost of

1 Hour MYR10
24 hours MYR15

2.Porta WiFi Available for rental and guest may proceed to counter 1 for payment.

Charges MYR30 per day
Deposit MYR300 refundable

Limited 2 units base on first come first serve.
20 GB data and its subject to the usage of previous customer.

================================================================

Tourism Tax of RM 10 per room per night stay will be collected upon check in.

All cleaned and sanitised hotel rooms will be sealed and stickered with a door seal before guest check-in.
Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination. However, Hotel will still provide a quick daily trash removal service.
If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Resorts World Genting - First World Hotel
7000
Number of floors in Resorts World Genting - First World Hotel
16
Another facilities in Resorts World Genting - First World Hotel
Desk, In-room safe, Shower, TV, Family room

Frequently asked question in Resorts World Genting - First World Hotel

What are available facilities at Resorts World Genting - First World Hotel?
There are top facilites at Resorts World Genting - First World Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Resorts World Genting - First World Hotel?
The standard check-in time at Resorts World Genting - First World Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Resorts World Genting - First World Hotel

8.2
Very Good

From 10,430 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.5

Service and Facilites

7.9

People often mention about Resorts World Genting - First World Hotel
All
Room Space (31)
Check-in/out Time (30)
Surroundings (26)
Bedroom (25)
Accessibility (23)
Bathroom (22)
Staff Friendliness (18)
Ambiance (18)
Hotel Area (15)
Soundproof (14)
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Traveler Reviews Resorts World Genting - First World Hotel

Number of reviews per page
20
40
Customer reviews
V***y
icon-origin-TRAVELOKA

5.0

/10

Reviewed 6 day(s) ago

Too bad, I had to wait 6 hours to check in and the room was extremely dirty. Musty and musty smell everywhere. Not recommended for vacation. People should not stay here when needing a comfortable place.
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m***h
icon-origin-TRAVELOKA

6.1

/10

Reviewed 6 day(s) ago

Had to wait and queue for a long time to get the key to the room. I arrived at the hotel at 10 am and got the key to the room at 6.00 pm. Bad service.

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M***i
icon-Leisure
Leisure
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8.5

/10

Reviewed 1 week(s) ago

It was quite tiring taking care of the check in issues, but the staff helped in handling the issues well.
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t***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.0

/10

Reviewed 1 week(s) ago

Well, the room was small and cramped. I will not be going back there again. The staff at the check-in was so slow.

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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

There is a service charge if you choose the additional option. Check-in and check-out by yourself is convenient. The room is clean.
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h***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

Close to genting casino and mall, only the room size is very small
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1 people find it helpful

U***a
icon-origin-TRAVELOKA

8.3

/10

Reviewed 2 week(s) ago

Close connected to the mall, got connecting room so not too small. The bed mattress isn't soft. Unlimited heater water shower. Room inside quite humid, maybe due to the weather. When I walked to my room, I can see the same trash on the sink's free flow dispenser for 2 days, why housekeeping didn't clean it? Sometimes you can find someone is smoking in the lobby hotel, the security don't patrol for it.
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elywaty
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.7

/10

Reviewed 2 week(s) ago

Good location, lots of shopping facilities and places to relax for coffee.
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Shannon T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.2

/10

Reviewed 2 week(s) ago

We booked our room through traveloka and it was secured, but when we got there the hotel said the rooms were unavailable. So unprofessional from this big hotel that supposedly has 7,000+ rooms to spare and manage. They told us to wait for 2-4hours to get at least a room available and that's not even a 100% sure! The employees were also soo unhelpful and unprofessional. The lady in charge of the ticketing for the reception queue didn't even want to give me the ticket number and I had to almost argue with her for her to give the queue ticket! Who cares if there's more 200 people on the waiting list?? I also need the queue number for assurance! Not your place to tell me I can't get the queue ticket when it's MY right to get them and wait in line. BAD SERVICE. TRULY.
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Sumiaty L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.1

/10

Reviewed 3 week(s) ago

I first booked for 2 nights, because my child said it was not enough to stay for 2 nights, so I added 1 more night with a different booking code, but after staying 2 nights, my room access card could not be used to enter the room, so I went to the reception to ask for help so I could enter my room again, but I was made difficult by being asked to queue until midnight, like I was staying at the First World Hotel, this hotel was free, next time I will never stay at this First World Hotel again if I go to Genting Highlands again.
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M***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

I came from Jakarta & vacationed in Genting and stayed at the first world hotel for the first time, everything was good, only when I wanted to check in I had to queue because it used a machine but there was someone who helped me so I didn't press the wrong button, the location of the hotel is in a mall but it's good, the atmosphere outside is almost inaudible because I got the room at the end so maybe it's not noisy from there. If I have a vacation here, I might stay at this hotel, recommended,
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3 people find it helpful

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Franklin V. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 4 week(s) ago

Thank you. All the staff are very helpful.

2 people find it helpful

K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

Strategic place, absolutely will come back. Don't forget to use Genting Rewards.

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a***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 week(s) ago

The location is strategic and the location is close to anywhere you want to go
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P***l
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Leisure
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9.7

/10

Reviewed 6 week(s) ago

Like like everything is convenient. The only thing is slow at check-in.
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 9 week(s) ago

Hotel is a bit old but strategic location

2 people find it helpful

Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

steady, great, close access everywhere.. the best
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H***y
icon-origin-TRAVELOKA

6.8

/10

Reviewed 10 week(s) ago

The room has not been checked out and has been taken over by another guest, there is still 1 night left.
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mita k.
icon-Leisure
Leisure
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9.7

/10

Reviewed 10 week(s) ago

One stop activity!! mall, resto, theme park, casino, outlet 💫

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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 11 week(s) ago

Hotel in the center of Genting. Awesome
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1 people find it helpful

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Lobby 4 Resorts World Genting - First World Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.