Riad Marrakech House

The worst hotel i have have stayed at. Everything is dirty. The bed had hair all over it and cigarette burns. The toilet was disgusting. Will never go back.

Booked under assumption of riad, it’s not a riad On arrival room was not ready at check in time, bathroom rail broken and facilities not working. Toilet not flushing properly and hotel staff tried to convince us that the flush was functional. Room service phone not working and not connected and we had to go downstairs for room service Room also unclean and the balcony door was unlocked when we came back into the room after the day hence security risk of break in Due to Expedia phone not connecting and due to last minute hotel prices unable to change hotel and had to stay in this hellhole. Bathroom wall plaster also broken and bathroom kept flooding. Bed sheets had to be changed as not changed and previous customers had nailpolish on. Sheets had holes in it and not sure if had bedbugs City tax taken in cash and not card Asked for more shampoo, soap, towels as not enough for our stay and not provided. Staff limited English Unable to sleep due to thin walls and door was being slammed to be shut by staff and neighbours. Advertised to have a spa, does not have a spa on site Only good thing was that a McDonald’s was nearby and that the bus stop was opposite. Better to stay in medina or menara mall area avoid

The house is beautiful but needs work. The towels, beds, ventilation, soaps, and general condition all do not meet what this house deserves yet. The staff are very friendly though and well meaning. Hopefully they will restore this house to its glory one day.

Happy for the price. Pool was closed despite 31 degrees but it was November. The hotel is in line with the standard to expect and if you are a first timer you may feel it is lacking in ways. Go without expectations and you will be pleasantly surprised. The staff at the hotel were great and helpful. It was quire at night and taxi to the main square is 5 euros. I would recommend this hotel on price and location. Parking is easy although I don’t advise renting a car as driving in Marrakech is challenging.

Good

Get what you pay for good adequate hotel

The hotel was beautiful and staff were very freindly. There were a few beggars outside, but otherwise the area was nice.

I love the stay the employees didnt feel like employees I felt like I was coming home and they was there waiting on me.

This property had such poor reviews, but I thought I’d see. The reviews were not wholly incorrect but I think my expectations were very different to others. I wanted somewhere safe, accessible with a good shower & clean sheets. That’s exactly what I got! The building definitely needs refurbishment, paint woodwork etc, but it’s uniquely aged ….. I loved it there.

The bathroom was a bit inconvenient to use since it didn’t have a door, but aside from that, it was clean and quiet. Overall, we really liked the place.

It was okay. The hotel would have been good when it was first opened but lack of maintenance it’s making it look it’s glory

Its nice and quiet place very relaxing. The room is clean and tidy. Staff is friendly and helpful.

Its a nice place easy to commute to nearby locations either by walk or by transport. Staff are friendly and nice. Room is clean and tidy.

This property needs to renovate all bathrooms, because shower and sink drains were not working right as water was still staying there after top until sufficient time had passed. Second, there were some ants crawling around and on the bed. Fumigation is recommended. Bed sheets had stains and they must be washed cleanly.

Terrible place! Was run down and dirty. Bedsheets had some kind of crust caked on them, toilet did not work, shower was dirty, as well as the towels. When we walked into the hotel we were met with the chambermaid throwing out the dirty mop water out on the front door step. We immediately called Expedia to help us with getting our money back, because there was no way we were staying. Eventually we were reimbursed, as the hotel manager knows that it is not worth it to even try to stay here. Do not be like us, and avoid this place at all costs!

I was slightly apprehensive before I arrived, because I had read several bad reviews of the hotel. But either the hotel has improved A LOT in the last year or so, or those bad reviews are EXTREMELY unfair. The hotel staff were both lovely and helpful. The beds were comfortable. The rooms were clean. it is a 3-star hotel, so it does not have some of the luxuries people who stay in more expensive hotels might be used to, but it was very good for what it was. The pool is not very big (and you have to be a little careful because there are some sharp tile edges on the bottom), but it is clean and big enough to swim in. The breakfast is OK, but nothing special, which doesn't really matter, because there is a very nice bakery just a few doors up the road. It's a convenient bus ride (No 1) from the Medina. I stayed for a week with 2 teenaged children (17 and 15). The neighbourhood is not exactly picturesque, but it's quiet and easy, because it is not in a touristy part of Marrakech. We were perfectly happy with the hotel and would recommend it to anyone who does not want to stay right in the centre, but is close enough to it to go in and out.

I booked this property for a 3 days stay. I had to find another hotel within a hour. We moved at 2am. The place was disgusting. From the doors onwards. Everything was dirty and/or broken. Dirty linen. Mouldy shower. Dust everywhere. Not adequate for any stay. I felt sick If you are reading this. Dont make the ae mistake as me on giving it a try. RUN

Extremely affordable hotel, good value for money! Rooms are clean and cosy! Staff and service are excellent, they help and accommodate you as much as they can! Location is also nice, slightly outside the hustle and bustle of the inner city, so quiet and peaceful! Located next to some incredible restaurants! Would highly recommend if you’re on a budget!

Antique, typical Riad with Moroccan decor, nice spacious common areas and nice pool. The room's TV has four channels not even watched because of all the activities. Easy access by local bus, taxi, walking to anything. Very relaxing. Nice staff.

Was within proximity to transportation.