Hotel Dom Henrique Downtown

Hotels

4.4

/5

Very Good

2,001 reviews
In the Area
See Map
Rua do Bolhão, Nº223, Santo Ildefonso, Porto, Distrito do Porto, Portugal, 4000-112

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Dom Henrique Downtown is located in area / city Santo Ildefonso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Dom Henrique Downtown

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Rua do Bolhão, Nº223, Santo Ildefonso, Porto, Distrito do Porto, Portugal, 4000-112
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Location


Hotel Dom Henrique Downtown is located in area / city Santo Ildefonso.

About Hotel Dom Henrique Downtown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Dom Henrique Downtown exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Hotel Dom Henrique Downtown.

All facilities in Hotel Dom Henrique Downtown

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Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Terrace on rooftop

Business Facilities

  • Meeting facilities
  • Business center

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness

Accommodation Policy & General Information in Hotel Dom Henrique Downtown

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 04:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 04:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel Dom Henrique Downtown
112
Number of floors in Hotel Dom Henrique Downtown
19
Another facilities in Hotel Dom Henrique Downtown
Newspaper in lobby, Tours, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hotel Dom Henrique Downtown

What are available facilities at Hotel Dom Henrique Downtown?
There are top facilites at Hotel Dom Henrique Downtown such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Dom Henrique Downtown?
The standard check-in time at Hotel Dom Henrique Downtown is starting from 15:00 - 04:00 while the latest check-out time is at Before 12:00
Does Hotel Dom Henrique Downtown provide breakfast?
Yes, Hotel Dom Henrique Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Dom Henrique Downtown

4.4
Very Good

From 2,001 reviews

Traveler Reviews Hotel Dom Henrique Downtown

Number of reviews per page
20
40

Top reviews

martin scott
icon-origin-OTHER

5.0

/5

Reviewed 22 week(s) ago

as reviewed on Google

We enjoyed an enjoyable meal with excellent service in their rooftop restaurant. The outside terrace itself was less windy than our bedroom in the Yotel Porto, which was like trying to sleep in a wind tunnel. Anyway, menu heavily focused on local/regional cuisine, beautifully presented, although you're paying a premium for the privilege & the panoramic views. Good wine list too, enough choice without being extensive or over the top. Would recommend for a special occasion.
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Marten “MadSoo” Madissoo
icon-origin-OTHER

4.0

/5

Reviewed 8 week(s) ago

as reviewed on Google

The room was big and had everything you needed. The possibility of making coffee in the room was good. location normal, attractions within walking distance
Jan
icon-origin-OTHER

4.0

/5

Reviewed 32 week(s) ago

as reviewed on Google

The room was very nice and clean. The air conditioning worked perfectly. A serious complaint would be with regards to the fragrance that they pump constantly into the lobby which is so intense that I follows you outside. This is a big negative for someone like myself who is sensitive to fragrances. I can’t imagine what it would be like for an asthmatic! The location was wonderful as it was just a few minutes walk to the main tourist area and the large market. The staff in the rooftop restaurant and in the breakfast restaurant were lovely and efficient. The reason I gave a poor rating on the service was because of the one lady at the desk and her attitude. The hotel does not have a pool. There are several saltwater pools and other outdoor pools in and around Porto which I am positive that tourists enjoy using. My grandchildren were tired of walking and the heat and wanted a swim. I asked if they had beach or pool towels. She said no. I asked if I paid a deposit on the hotel towels could we take them to a pool. She said no. No apology or sympathy. Just a serious and emphatic ‘no’. I felt that this was very poor customer service as we stayed at this hotel for several nights having a suite and another room.
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Michael Mcclellan
icon-origin-OTHER

1.0

/5

Reviewed 25 week(s) ago

as reviewed on Google

The management here is horrible. We rented a room for our vacation and we complained to management (Pedro Paiva) about the loud music and partying going since 1:00 PM. At 5 PM we had enough and went down and spoke with Pedro. I told him it’s been ongoing all day. And that we did not book a party room. His exact words where he can not do anything about it. I suggested to him to relocate us and he said I’d have to talk management on Monday. I told him he is the manager and we will not deal with this all weekend. He immediately said to deal with it. This is the most irresponsible manager and non customer service oriented person ever. He should no way be dealing with the public nor have this position. To tell a paying customer to dealt with. Showed he doesn’t are and isn’t fit for the position. I ask for his manager’s number and he refused to provide it. And said I could talk to him Monday. Do not ever book a room here they are horrible customer service. The General is Luis Perez and he should be firing Pedro for lack of customer service and how he does not handle situations in a professional manner. I will never be back to this hotel. And I would advise you to book elsewhere if you want top notch service. If you want slumlord service go ahead and book. A very unsatisfied customer. I will be call corporate office asap.
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David Goodfellow
icon-origin-OTHER

3.0

/5

Reviewed 28 week(s) ago

as reviewed on Google

The rooftop bar was a huge disappointment. There was seating for ten elbow to elbow and someone was smoking a cigarette, tainting the experience for everyone. Wasn’t that sort of behavior banned decades ago? The espresso martini was fair. The view is of a mid size European city of concrete multi story car parks and exactly four nicely lit up old buildings. I like Porto but next time I’ll stay closer to the river.
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Number of reviews per page
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