This was a last minute, same day booking. We checked in quite late, close to midnight. The receptionist was very patient and helpful. The customer before us was quite rowdy and seemed to be drunken and the female receptionist handled him with a lot of grace and patience. Bravo! Hilton is a strategic choice for those keen to spend the day mall crawling down Orchard Road.
Overall, Yotel Singapore Hotel exceed my expectations in term of comfort, and I highly recommend it to anyone seeking a relaxing and enjoyable stay. This hotel also near with public transportation, really nice!
The first night our AC troubled. I called the reception at 1am reporting the situation. They said they are going to send maintenance but every hour until 5 am in the morning the reception never pick up our call. The at 8 I called again they send me maintenance guy. The AC room is not working properly 😭😭😭.
Family member in another room had bed not fit or safe for anyone to sleep on. Spinal cord will hit the spring bed bottom. Bed should be discarded before anyone gets hurt.
Fortunately was able to change room for a decent safe bed.