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Pullman Singapore Orchard
9.0
/10
Exceptional
133 reviews
What Guests Say About Their Stay
Staff Friendliness (20)
Distance To City Center (19)
Surroundings (19)
Hotel Area (18)
A***f
10.0
/ 10
Best hotel at Orchard, best food and service.
R***R
10.0
/ 10
Location wise so nice, close to hospital and shops, restaurants everywhere 👍🏻
Deddy D.
9.7
/ 10
5 Star experience! Worth every penny. Nice service and best hotel in Orchard Singapore.
In the Area
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, Orchard, Singapore, 238857
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Pullman Singapore Orchard
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What's around Pullman Singapore Orchard
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, Orchard, Singapore, 238857
Discover More About Pullman Singapore Orchard
Location
Perfectly situated in the vibrant heart of Orchard Road, Singapore's premier hub for shopping and entertainment, Pullman Singapore Orchard offers unparalleled convenience. Just a brief 5-minute stroll from Orchard and Somerset MRT Stations, accessing the city's pulse, including key tourist attractions such as Gardens By The Bay, Chinatown and the Zoo is effortless. Additionally, world-renowned medical facilities such as Mount Elizabeth Hospital, are within arm's reach with a mere 5-minute walk from our doorstep. The journey to Changi Airport is a breeze, a mere 20-minute drive away.
About Pullman Singapore Orchard
At Pullman Singapore Orchard – our 5-star hotel in Singapore, our world is your playground. This premium city centre destination is where you rediscover the joys of travel with inspiring experiential stays in the heart of Orchard Road – Asia’s famous shopping and entertainment district. Check in online, receive a digital key and head directly to our stylish guestroom for an accelerated arrival. Enjoy the convenience of full in-room automation from your device or Smart TV; leverage the power of integrated entertainment with screen casting, all in the comfort of your room. Unleash your athletic energy at our 24/7 fitness centre or swimming pool. Alternatively, request for our In-Room Fitness Kit and maintain your fitness regime where and when it suits you best.
The reception is available 24 hours to provide assistance. Check-in time is at 3 pm while check-out time is at 12 pm.
Guests that stay in the Club Residence and Suites enjoy exclusive access to the Archive Club (Executive Lounge) which includes complimentary breakfast, evening cocktails, and refreshments throughout the day.
Embark on a taste adventure of Asia at our top-rated Eden Restaurant, a stunning glasshouse with captivating views, gorgeous light filled spaces and an enchanting ambience. Immerse in the modern age of couture at Atelier Lounge with tasty bites, wines from the new world as well as creative cocktails. Strut and pose under the blue skies, chill in style in one of the cabanas and sun beds, or toast to happiness with tropical cocktails at our swim up bar.
Pullman Singapore Orchard is the FIRST hotel in Singapore to achieve the prestigious Green Globe Certification. Evaluated by Green Globe, the global leader in Sustainable Tourism Certification, this achievement showcases our dedication to top-notch sustainable tourism standards.
All facilities in Pullman Singapore Orchard
Others
Hotel Services
- Concierge
- Money changer
- Express check-in
- Express check-out
- 24-hour Receptionist
- Laundry service
- Multilingual staff
Public Facilities
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Things to Do
- Fitness center
- Outdoor pool
Food and Drinks
- Bar
Connectivity
- Free WiFi
General
- Swimming pool
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Pullman Singapore Orchard
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Number of floors in Pullman Singapore Orchard | 11 |
Another facilities in Pullman Singapore Orchard | Concierge, Money changer, Express check-in, Express check-out, 24-hour Receptionist |
Frequently asked question in Pullman Singapore Orchard
What are available facilities at Pullman Singapore Orchard?
There are top facilites at Pullman Singapore Orchard such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Singapore Orchard?
The standard check-in time at Pullman Singapore Orchard is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pullman Singapore Orchard provide breakfast?
Yes, Pullman Singapore Orchard provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Pullman Singapore Orchard
Traveloka (133)
Other sources (132)
9.0
Exceptional
From 133 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.0
Meal
8.9
Location
9.3
Service and Facilites
9.1
People often mention about Pullman Singapore Orchard
All
Surroundings (12)
Staff Friendliness (12)
Distance to City Center (9)
Accessibility (9)
Ambiance (8)
Bedroom (8)
Hotel Area (8)
Wifi (6)
Room Space (6)
Bathroom (6)
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Traveler Reviews Pullman Singapore Orchard
Number of reviews per page
20
40
Customer reviews
RG
Rizal G.
9.7
/10
Reviewed 1 week(s) ago
Very convenient place, location, close to every important location.
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Rizal G
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
R***R
Leisure
10.0
/10
Reviewed 2 week(s) ago
In addition to the hotel staff who were very friendly during check in, the service was also very fast. Although check in should have started at 14.00, we were able to enter the room earlier. So it was not stiff.
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Accommodation's Reply
14 Apr 2025
Dear R***R
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
J***i
9.7
/10
Reviewed 2 week(s) ago
Okay, good hotel nearby city centre and very comfortable.
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Accommodation's Reply
14 Apr 2025
Dear J***i
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
I***e
9.1
/10
Reviewed 7 week(s) ago
Just came back from Pullman, everything are OK from the location is excellent, the staffs are friendly and very helpful. The foods taste OK but less varieties especially for local foods. The room is clean, but the pillow bit smelly and not soundproof. We can hear the people frm the other room closing the door and kids shouting at the hallway.
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Accommodation's Reply
11 Mar 2025
Dear Guest
Thank you for taking the time to share your feedback.
While noise can sometimes be inevitable, we will review our soundproofing measures and explore ways to minimize disturbances for future guests. In such situations, please try to reach out to our team, and we will be happy to assist—whether by requesting the neighboring guests to lower their volume or exploring the possibility of a room change.
Regarding the pillows, we wish to assure you that we regularly send our pillows and linens for professional cleaning to maintain our high standards of comfort and hygiene. However, we will review this process to ensure a fresher experience for our guests.
We hope to have the opportunity to welcome you back for a more pleasant and seamless stay.
Best Regards
Rob McIntyre
General Manager
Pullman Singapore Orchard
D***a
Leisure
8.5
/10
Reviewed 12 week(s) ago
I like to stay here, next time I will stay here again
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Accommodation's Reply
03 Feb 2025
Dear Guest
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
JT
Jabriel T.
Leisure
8.5
/10
Reviewed 12 week(s) ago
Amazing hotel with great location!
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Accommodation's Reply
31 Jan 2025
Dear Jabriel
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
G***o
Leisure
5.0
/10
Reviewed 12 week(s) ago
The hotel only provided one chair, and when I raised an objection, the staff insisted that the room should only have one. After showing him a picture from the booking site, he claimed it was a mistake by a third-party app. Only when I asked him to check the hotel’s official website did he finally agree to upgrade my room.
The upgraded room had plastic pieces on the sofa, foreign objects on the carpet that could be picked up, and hair in the bathtub.
The breakfast experience was poor. Despite dining for two, the server only provided one set of tableware. Even after calling multiple times, they didn’t bring another set, so I had to take one from another table myself.
The hotel did not change the bed sheets or duvet cover at all. The pillowcase had visible stains, and after cleaning the next day, the stains were still there.
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Accommodation's Reply
04 Feb 2025
Dear Guest
Thank you for taking the time to share your experience with us.
We would also like to take this opportunity to share that we have implemented a green initiative to minimize environmental impact, where bedsheets are changed upon request. However, cleanliness should never be compromised, and we will be addressing this with our housekeeping team to ensure higher standards are maintained.
Additionally, we will review these concerns with our team to enhance both our housekeeping and dining services. We truly appreciate your patience and hope to welcome you back for a much-improved stay.
Best Regards
Rob McIntyre
General Manager
Pullman Singapore Orchard
R***y
Leisure
10.0
/10
Reviewed 16 week(s) ago
The location of the hotel is close to everywhere and close to shopping centers.
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Accommodation's Reply
03 Jan 2025
Dear Guest
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Gaurav Chavan
Hotel Manager
Pullman Singapore Orchard
R***a
Leisure
10.0
/10
Reviewed 17 week(s) ago
Very Very nice hotel. I like the ambience and also the location. Near to everywhere.
1 people find it helpful
Accommodation's Reply
03 Jan 2025
Dear Guest
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Gaurav Chavan
Hotel Manager
Pullman Singapore Orchard
hs
hasbi s.
Leisure
8.2
/10
Reviewed 29 week(s) ago
The shower water is not good and the shower is not good and small.
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1 people find it helpful
Accommodation's Reply
08 Oct 2024
Dear Hasbi s
Thank you for taking the time to share your feedback with us.
I am sorry to learn about the issue with the shower pressure and appreciate you bringing it to our attention. Our Engineering team has been notified and will address it promptly.
We look forward to the opportunity to provide you with a seamless experience on your next visit.
Best Regards
Rob McIntyre
General Manager
Pullman Singapore Orchard
KS
Kittiya S.
8.5
/10
Reviewed 30 week(s) ago
Thank you for the upgrade and nice room.
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Accommodation's Reply
07 Oct 2024
Dear Kittiya
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
R***R
Medical
10.0
/10
Reviewed 37 week(s) ago
Nice place to stay. Convinience to Go to any shops and hospital.
1 people find it helpful
Accommodation's Reply
19 Aug 2024
Dear R**R
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
R***R
Medical
10.0
/10
Reviewed 37 week(s) ago
Love The ambience. Nice and cozy but The Restaurant The price bit pricey.
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Accommodation's Reply
19 Aug 2024
Dear R**R
Thank you for sharing your thoughts with us! We are thrilled that you enjoyed the cozy ambience of our hotel. We also appreciate your feedback about the restaurant pricing. We aim to provide a great dining experience, and we will take your comments into consideration as we review our menu and pricing.
We look forward to welcoming you back and hope to make your next visit even more enjoyable.
Best Regards
Rob McIntyre
General Manager
Pullman Singapore Orchard
n
nisa
9.7
/10
Reviewed 37 week(s) ago
According to the professional stars.
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Accommodation's Reply
07 Aug 2024
Dear Annisaa
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
A***f
10.0
/10
Reviewed 39 week(s) ago
Best hotel at Orchard, best food and service.
2 people find it helpful
Accommodation's Reply
24 Jul 2024
Dear A***f
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
aw
astuti w.
Staycation
10.0
/10
Reviewed 39 week(s) ago
Golden location in the CBD of Singapore. Shopping paradise.
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Accommodation's Reply
29 Jul 2024
Dear Astuti
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
H***g
9.0
/10
Reviewed 45 week(s) ago
The soundproofing of the room is very bad, you can clearly hear the sound in the next room (with children) and the sound of footsteps coming from the room upstairs, this is what makes the experience here incomplete. The rest is quite good, friendly staff, rooms are simply decorated but beautiful and meet all needs. I appreciate that the hotel is equipped with water filters instead of mineral water bottles to protect the environment. During my stay, there was a schedule to clean the hotel's exterior glass, so the swimming pool also had to stop operating for a few hours in the morning. This was not a problem until I witnessed them washing and the water and soap pouring down the front of the hotel like a waterfall, which was not suitable for the general environment.
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Accommodation's Reply
04 Jul 2024
Dear Guest
Thank you for sharing your feedback with us regarding your recent stay.
We apologize sincerely for the inconvenience caused by the soundproofing issues in your room. Ensuring our guests' comfort is a priority, and we are actively exploring solutions to address this issue and enhance your future stays with us.
Your feedback regarding the pool closure is noted, and we apologize for any disruption this may have caused. We are taking steps to ensure our cleaning processes are effective while also being environmentally responsible.
We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
Best Regards
Rob McIntyre
General Manager
Pullman Singapore Orchard
Olivia
Leisure
9.7
/10
Reviewed 46 week(s) ago
This place was amazing! It's so close to Takashimaya and Paragon, so I can visit the mall ever so often during my stay. The staffs were stellar and helpful from the time we went in to the time we checked out. Food was phenomenal; The chefs were so friendly, even initiated conversations in Indonesian. There's a Nespresso machine inside the room, but I can't dispense any coffee from it. Not that I drink coffee often, but I thought it was worth trying. Sad that it wasn't performing as it's supposed to. Bed was comfortable, and the choices of pillows were a lot.! Will definitelt stay here again next time. C:
Read More
1 people find it helpful
Accommodation's Reply
11 Jun 2024
Dear Olivia
Thank you for sharing your wonderful experience at our hotel! We are delighted to know that you had such an enjoyable experience. I am sorry to hear about the issue with the Nespresso machine. We have brought this to our Housekeeping team’s attention for their prompt action.
Thank you for your support. We cannot wait to welcome you back and provide another fantastic experience!
Best Regards
Rob McIntyre
General Manager
Pullman Singapore Orchard
R***R
Medical
10.0
/10
Reviewed 47 week(s) ago
Location wise so nice, close to hospital and shops, restaurants everywhere 👍🏻
1 people find it helpful
Accommodation's Reply
31 May 2024
Dear R**R
Thank you for selecting Pullman Singapore Orchard as your preferred accommodation.
We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.
Best Regards,
Rob McIntyre
General Manager
Pullman Singapore Orchard
R***R
Medical
10.0
/10
Reviewed 47 week(s) ago
This is not the first time stay in Pullman Orchard Hotel, always nice 👍🏻 and convenient to shops area and hospital. But the price in the restaurant bit pricey … overall is very good.
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Accommodation's Reply
31 May 2024
Dear R**R
Thank you for your continued loyalty and for sharing your experience with us. Happy to hear that you always find your stays at Pullman Singapore Orchard enjoyable and convenient. We look forward to welcoming you back for another pleasant stay!
Best Regards
Rob McIntyre
General Manager
Pullman Singapore Orchard
Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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