Phoenix Island

Resorts
8.4
/10

Very Good

987 reviews

What Guests Say About Their Stay

sungeun
10.0
/ 10
가족 3인 방문했어요~ 결론은 매우매우 만족입니다:)) 저희처럼 힐링여행 쉼여행의 취지라면 더욱 추천드리고 싶어요. 수영장/사우나(무료), 키즈 라운지(무료) 및 키즈 클래스(유료)도 운영해서 아이 심심치않고 저희도 모처럼 잘 쉬었네요~ 조식도 맛있어요!! 바로 걸어서 섭지코지, 유민 미술관은 꼭 들르시고요. 10분거리 성산일출봉 말모죠. 근처 아쿠아리움도 있어 3박 4일 알차게 보내다 갑니당!!
Albert
10.0
/ 10
Lots of potential...sad to see such a lovely property in such bad shape. Hope they fix it up and maintain it much better.
John
10.0
/ 10
Room has a few signs of wear, but still cleanly maintained. Surrounding area is beautiful, and the package deal was excellent that included a meal and lounge access. I will definitely choose this resort again for my family.
In the Area
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107, Seopjikoji-ro, Seongsan-eup, Seogwipo, Jeju Island, South Korea, 699-900

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Phoenix Island is located in area / city Seogwipo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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107, Seopjikoji-ro, Seongsan-eup, Seogwipo, Jeju Island, South Korea, 699-900
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Location


Phoenix Island is located in area / city Seogwipo.

About Phoenix Island

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Phoenix Island exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Phoenix Island.

All facilities in Phoenix Island

Others Phoenix Island
Others

Things to Do

  • SHOPPING_ON_SITE
  • Beach umbrella
  • Outdoor pool
  • Indoor pool
  • Barbecue
  • Picnic area
  • Garden
  • Spa
  • Sauna
  • Steam room
  • POOL_CABANAS_SURCHARGE
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • SMOKE_FREE

Business Facilities

  • Meeting facilities
  • Conference room
  • CONFERENCE_CENTER
  • Business center
  • CONFERENCE_SPACE
  • Computer station

General

  • Swimming pool
  • Banquet
  • PARKING
  • LAZY_RIVER
  • Terrace

Hotel Services

  • Tours
  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Nearby Facilities

  • GIFT_SHOP_OR_NEWSSTAND
  • Grocery
  • ATM/Banking

Family-friendly Facilities

  • Children club
  • Children pool

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Phoenix Island

Important Note
  • Fee for buffet breakfast: approximately KRW 43000 for adults and KRW 36000 for children
  • Pet fee: KRW 100000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Guests traveling with a pet must present their pet's vaccination record (issued within 1 year) at check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Phoenix Island
300
Number of floors in Phoenix Island
5
Another facilities in Phoenix Island
SHOPPING_ON_SITE, Beach umbrella, Outdoor pool, Indoor pool, Barbecue

Frequently asked question in Phoenix Island

What are available facilities at Phoenix Island?
There are top facilites at Phoenix Island such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Phoenix Island?
The standard check-in time at Phoenix Island is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Phoenix Island provide breakfast?
Yes, Phoenix Island provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Phoenix Island

Traveloka (1)

Other sources (987)

8.4
Very Good

From 987 reviews

Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.4

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Traveler Reviews Phoenix Island

Number of reviews per page
20
40
Top reviews
HYUCKGOO
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

침대 헤드프레임에 먼지가 쌓여있어요
Kin Fai Michael
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location! Reasonable price! Friendly staff! The property and room are quite primitive though. It is like a university dormitory. And the restaurants are overpriced. I’d still recommend this hotel/resort.
sungeun
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

가족 3인 방문했어요~ 결론은 매우매우 만족입니다:)) 저희처럼 힐링여행 쉼여행의 취지라면 더욱 추천드리고 싶어요. 수영장/사우나(무료), 키즈 라운지(무료) 및 키즈 클래스(유료)도 운영해서 아이 심심치않고 저희도 모처럼 잘 쉬었네요~ 조식도 맛있어요!! 바로 걸어서 섭지코지, 유민 미술관은 꼭 들르시고요. 10분거리 성산일출봉 말모죠. 근처 아쿠아리움도 있어 3박 4일 알차게 보내다 갑니당!!
Caroline
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

We did not enjoy stay for many reasons. Breakfast is expensive. 5 start price but 3 star buffet spread. We thought we booked for 2 days breakfast for 5 pax but they insisted that we booked for only 2 persons for 2 days only. Why would we buy breakfast for 2 when there are 5 of us? The room did not come ready with bath towels. We had only face towels. Last but not least, the Korean restaurant only served set meals and insisted we order a set each when we are 5 small ladies with small appetite.
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Ju
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

리셉션 직원들은 매우 친절. 하지만 수영장 접대 직원중에 가장 대표되는 직원(회색옷?) 응대가 매우 불친절하고 위압적으로 대처
Daphne Bondal
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

Only small towels (face towels) were provided when we first came. We had to request for big towels on the Phoenix chatbot. Chatbot was quite difficult to use as everything was in korean so we had to use a translator to communicate. The place have signs of wear but room was spacious. If you dont have a car, better not get a room here. The nearest bus stop is 15mins walk from the hotel and the buses there are very irregular, expect to wait 30mins to 1.5hr. Taxi drivers will pass by the bus stop to try to get customers. Tried the breakfast once and it was average. Do note that there is a separate bulding for checking in called 'Check in Centre' which is not known to taxi drivers and is not shown in naver map. Check in staff was helpful and tried their best to communicate in english, although they struggled. Only advantage of booking this place is that Seopjikoji is only a few mins walk from the hotel so you can enjoy the scenery.
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Albert
icon-Business and Leisure Family
Business and Leisure Family

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Lots of potential...sad to see such a lovely property in such bad shape. Hope they fix it up and maintain it much better.
SURO

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

It was nice to have many programs to experience while I was there.
angella
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

The surrounding and food were excellent! The condition of the room needs update such as flooring.
Im
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

방 상태 깔끔하고 주변 경관도 좋았고, 투숙객에게 free로 제공되는 편의시설이 많아서 훌륭했습니다.
Sujin
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Pretty disappointing on the property condition. Very outdated and rooms are not so clean. Mold on the curtain.
John
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

Room has a few signs of wear, but still cleanly maintained. Surrounding area is beautiful, and the package deal was excellent that included a meal and lounge access. I will definitely choose this resort again for my family.
Pilkyung
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

거실이 통유리창이라 탁트인 느낌이고, 날이 어두워지며 잔디 곳곳에 라이팅 되는 것을 보기에도 좋았습니다. 아이가 아파서 호텔분들께 급한 요청을 몇번 드렸는데, 신속하고 흔쾌히 도와주셨습니다. 호텔 부지내의 민트 레스토랑은 세번째 방문인데, 음식도 뷰도 모두 강추이고, 식사 후 산책 코스로도 정말 좋았습니다.
Rebecca
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

Very large resort w/ onsite dining. Enjoyed having a kitchen so we could cook our own breakfast & lunches. Disappointing that the pool was being renovated while we were there. Not many properties in Korea have pools available for guests, so it would have been nice.
Heunjoo
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 112 week(s) ago

Hotels.com verified review

난방이 빵빵해서 정말 따뜻하게 지내다가 왔습니다. 온수풀도 정말 따뜻해서 아이들과 수영장, 사우나 시설 잘 이용했고, 조식도 만족했습니다. 게다가 5분만 걸으면 일출 명소가 있어서 아침마다 일출과 산책을 즐길 수 있어서 좋았습니다. 오픈한지 오래되어 노후도가 걱정되었지만 시설관리가 잘되어서 전혀 문제없었습니다. 다만, 숙소 앞 주차장이 부족해서 늦게 귀가하면 좀 멀리 주차해야할 수도 있습니다.
Moo Han
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 117 week(s) ago

Hotels.com verified review

시공과 관리에 많은 문제가 있어보여요. 숙소 시공에 문제가 있는지 곳곳에 부식되고 파손된 부분이 많이 보여요. 차량이 곳곳에 주차가되어 정돈되지 않게 보여요.
Jieun
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

What a nice view from the room. Everything was great. I highly recommend to everybody.
Verified traveler
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 152 week(s) ago

Hotels.com verified review

호텔 내의 풍광은 단연 최고입니다. 친절하고요. 투숙객이 많아서 주차가 붐볐습니다.
SangHyun
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 154 week(s) ago

Hotels.com verified review

가성비가 별로였다. 이 금액이면 항상 이용하던 해비치를 이용하는게 나을 뻔했다.. 주차공간도 매우 부족하고 여튼 특별한 장점이 없다
Dae Sik
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 156 week(s) ago

Expedia Group verified review

Dirty and noisy
Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.