First I have to say that Billy at front desk delivers 5 star service. Loved him but the gal who initially worked with me was not as good. Important to know for this hotel- 2 different check in times (weird) and there are at least 5 steps to get up before you get to the elevator. One more thing- walls are thin and they don’t really enforce quiet rules. Although the area is safe it is not the nicest block. I would not stay here again esp after experiencing other hotels in the city.

Nice spot in a great location. Welcoming staff. I appreciate the flexibility to check in significantly early with a fair charge. My only note is the beds are quite stiff! Likely just something I’m not accustomed to as a Californian but overall great value.

everything about this stay was bad. the elevator was slow and stuffy and was under maintenance one day so we had to walk up and down 8 flights of stairs, we also saw a grandma having to use the stairs and felt so bad for her. the wifi was super slow and would only work half the time so it wasn’t reliable. the bathroom was tight and cramped - the pictures were super misleading (think they only showed pics for the big rooms) bc the sink is extremely small and there was barely enough space to hold both our toothbrushes and contact cases. there’s also only a tiny mirror so it made it difficult to get ready (no full length mirror either). there were definitely bed bugs bc i woke up with 6 bites on my side. we remember a strong chemical smell throughout the hotel one day and asked the staff about it and they said it was “adhesive for new carpets”.. the carpets still looked old and grimy so we’re pretty sure it was insecticide to kill the bed bugs and they used it as a cover up. the bed sheets were also dirty and i saw dried blood on it even after we put the sign up for new sheets. the only plus is the laundry service and convenient location but overall the whole experience was pretty horrible and i wouldn’t recommend this place ever. you’re better off getting a cheaper and nicer hotel farther from the city center.

not bad

呢個位置好好，喺西門町好方便價錢又唔係貴，麻雀雖小五藏俱全，最意外係有一個小小嘅Mini吧可以有免費嘢飲同薯片杯麵

Friendly staff, clean and well maintained room. Short walk to trains, eateries and shops.

浴室水壓超讚👍，6樓有小型休閑位置提供咖啡及小食。很窩心。是次選了3人房，房內空間不足打開三個喼。要選3人房要留意。下次再到台北也會再考慮此酒店。

住在西門町附近，但是很安靜，交通方便，房間乾淨整潔，而且不會太小間，住在這裏很舒服

很棒，房間乾淨，離西門町超近，房務員人員服務親切，每天清掃，環境很好各方面都很好，喜歡。

房間空間大，在西門町算不錯，隔音也好

整體很乾淨也很方便，距離西門町很近。很貼心還有提供一些小點心，之後來台北玩會再選這裡。

ホテルはきれいでよかったです。Hotels.comの地図の表記と実際の場所が異なりました。西門駅が最寄りですが地図の表記では龍山駅が最寄りになっていました。修正したほうが良いと思います。

職員十分熱情有禮。房間整潔及空間大，而且房間設有智能電視，可以看youtube之類。距離捷運站都很近，十分方便。值得推介!

Spacious room and comfortable, but just the view outside can't see the city. The staff is friendly and helpful, just the elevator is not that convenience. It required around 7-10 minutes walk from MRT station.

自動チェックインが初めてだったので最初てで最初手間取りましたがスタッフの方が親切に教えてくれたのでチェックアウトは問題なくできました。

Convenient location, 5-10min walk to Ximen Station. Lots of convenience stores and restaurants nearby. The room and bathroom are reasonably sized, although the basin is a bit small, makes it a bit difficult to brush our teeth.

地點得好

床很大很舒服，電視很棒， 可惜沒注意到備註需求：不要浴缸房型(因訂房時有看到照片中有非浴缸的浴室)， 隔天預計11:00退房，在我們準備出門時才接到電話通知說因為遺漏我們的備註需求要讓我們延後退放一小時..! 但因為我們已準備出門就沒使用這個補償方案， 若能在入住時就告知或是退房時給我們此彌補方案的優惠券之類的，讓我們下次入住時可以使用，住宿體驗會更好。

房間夠大、也沒有蚊蟲。 房間是電子鎖，進房內也有可以再用旋轉鎖加鎖。有門卡也進不來。 冷氣溫度和風量也可以自己調較，這點很多酒店也不行。小冰箱也夠冰，6F 24小時也有微波爐可以使用。 少許美中不足是飯店打掃時間是傍晚時份。如果晚飯前回去小休最好手動再鎖門。否則清潔工人用門卡進來就尷尬了。

明明12點才是退房時間,11點半就打來說我己經過了退房時間,那種感受很不好