Understaff during check-in/check-out time. We were waiting almost 30 mins for the check-in, and not understand where should we queuing for the check-in. The room was small, old, and dirty. The air conditioning screaming all night. The room was not sound proof, even 2 am the sound of traffic still went through. The bed was hard and not comfortable at all. The bathroom sink was hideous dirty with some old dirty stain, and totally smells of tons cigarettes. The pipe hole in the shower room was totally left open without any cover, and the water is not go through, we need to use the feet to splash the water down the pipe unless the bathroom went flooded.