Staff was friendly and the beds were comfortable.

My Kids really enjoyed the stay so a from us

Amazing time and very clean

I would stay again. Wondeful stay.

Very nice hotel with friendly staff, comfy beds and clean linens and room.

I was disappointed in this double tree as a Hilton rewards member. When I arrived it took awhile for the front desk to find my reservation, longer than it should have. Once I went to the room there were centipede looking bugs on the ceiling and dead centipede guts in the bed sheets. The balcony had someone's pants left behind and the telephone in the room was pulled out of the jack and not usable. Three of us were staying in the room and we received 3 body towels and 1 wash cloth and 1 hand towel. I was disappointed to go to their restaurant/bar it was dirty so I left. The courtyard was beaten down and not pretty at all and no fire pits were lit like it shows in pictures. They offer hot breakfast at $17 pp but honestly I had free or included breakfast other places that was way nicer. One good thing about here was the cookie you received upon arrival and the fun people we stayed with.

Pry marks on room doors Filthy hall furniture Filthy hot tub watet return Filthy pool water - bandaids/hair Burn stains Dead bug on plastic light cover

4 stars

The staff was amazing, quick and reliable. The hotel was spotless and the food is amazing.

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Cookies are the best

Secluded yet central. Good food. Nice amenities. Lovely staff.

Toilet water was brown. When flushed it flooded the bathroom floor. Charged $25.00 for early checkin even though the room was ready. Two rooms were to be together instead we were on floors 3 and 5. Would never stay there again

only stayed one night but it was very clean double trees take pride in their rooms

I left silver hoop earrings on a side table and they disappeared. Checked everywhere.

The service wasn’t close to professional at all, they allowed multiple people to cut in front while I waited 10 plus minutes to be checked in. The lobby was extremely loud which made it very hard to hear what was being said. The room wasn’t clean there was another persons hair in the shower all over the walls and floor. The bedding also had hair in the sheets. It felt as if it wasn’t cleaned before my arrival. Also a half drank water was left behind right by the tv.

thanks

Room extremely dirty, and bedbugs found on pullout bed! Guests had to drive 3hrs back home at 2am because they refused to stay in this property ruining our plans for the morning in Salem

The room was clean. The saff in the cafeteria specially the cook and anoher spanish lady in the kitchen were very nice. A mouse kept coming out in the cafeteria and I just couldn't enjoy my breakfast. There was a wedding and it was just too much going on that weekend. But the mice situation needs to be addressed.

Everything was clean and staff was very pleasant!