Holiday Inn Resort Orlando Suites - Waterpark by IHG

Hotels
7.0
/10

Pleasant

1,954 reviews

What Guests Say About Their Stay

Troy
10.0
/ 10
I hate be tricked with price of hotel $77.00 one night stay plus other fees $45.00 for resort fee & parking fee total $200 all for one night stay, I admit was very clean.
In the Area
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14500 Continental Gateway, Orange County, Florida, United States, 32821

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Holiday Inn Resort Orlando Suites - Waterpark by IHG is a good choice when you are visiting Orange County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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14500 Continental Gateway, Orange County, Florida, United States, 32821
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Discover More About Holiday Inn Resort Orlando Suites - Waterpark by IHG

Location


Staying at Holiday Inn Resort Orlando Suites - Waterpark by IHG is a good choice when you are visiting Orange County.

About Holiday Inn Resort Orlando Suites - Waterpark by IHG

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Holiday Inn Resort Orlando Suites - Waterpark by IHG exclusively for you.

With all facilities offered, Holiday Inn Resort Orlando Suites - Waterpark by IHG is the right place to stay.

All facilities in Holiday Inn Resort Orlando Suites - Waterpark by IHG

Others Holiday Inn Resort Orlando Suites - Waterpark by IHG
Others

Things to Do

  • SHOPPING_ON_SITE
  • Water park access with surcharge
  • Hot tub
  • Outdoor pool
  • POOL_CABANAS_SURCHARGE
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • SMOKE_FREE
  • Safety deposit box

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • LOCKERS
  • Banquet
  • PARKING_SURCHARGE

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Nearby Facilities

  • GIFT_SHOP_OR_NEWSSTAND
  • Grocery
  • ATM/Banking

Sports and Recreations

  • Fitness
  • Game room

Family-friendly Facilities

  • CHILDREN_GAMES

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Holiday Inn Resort Orlando Suites - Waterpark by IHG

Important Note
  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 10:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Holiday Inn Resort Orlando Suites - Waterpark by IHG
777
Number of floors in Holiday Inn Resort Orlando Suites - Waterpark by IHG
6
Another facilities in Holiday Inn Resort Orlando Suites - Waterpark by IHG
SHOPPING_ON_SITE, Water park access with surcharge, Hot tub, Outdoor pool, POOL_CABANAS_SURCHARGE

Frequently asked question in Holiday Inn Resort Orlando Suites - Waterpark by IHG

What are available facilities at Holiday Inn Resort Orlando Suites - Waterpark by IHG?
There are top facilites at Holiday Inn Resort Orlando Suites - Waterpark by IHG such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn Resort Orlando Suites - Waterpark by IHG?
The standard check-in time at Holiday Inn Resort Orlando Suites - Waterpark by IHG is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Holiday Inn Resort Orlando Suites - Waterpark by IHG provide breakfast?
Yes, Holiday Inn Resort Orlando Suites - Waterpark by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Holiday Inn Resort Orlando Suites - Waterpark by IHG

7.0
Pleasant

From 1,954 reviews

Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

7.4

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Traveler Reviews Holiday Inn Resort Orlando Suites - Waterpark by IHG

Number of reviews per page
20
40
Top reviews
Michael
icon-Business and Leisure with Children
Business and Leisure with Children

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Over all great place to go with the kiddos. However bring your own towels as we requested towels several times even went to the front desk, just to be told the front desk doesn't know the location of the laundry room and suggested we go back to our room and dial zero for laundry services. I asked if they could send the requested as our room was a far away from the front desk. Which they nicely replied it would be a 45 minute wait. Thankfully it did not take the entire 45 minutes.
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Kaitlyn
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

The room was dirty. They do not wipe things down when they clean. We found several wrappers and trash around the room from the people that stayed before us.
Anthony
icon-Leisure
Leisure

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Nice for a family getaway
Yosaury
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Love it
Brooke
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was decent but the parking and resort fees were almost the same price as my whole stay
Troy

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

I hate be tricked with price of hotel $77.00 one night stay plus other fees $45.00 for resort fee & parking fee total $200 all for one night stay, I admit was very clean.
John
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

I needed at least one more recliner in the room not enough space for everyone to sit comfortably. The outlets were not in a great spot in the bedrooms. all the food courts were close early so we had to use Uber eats to eat something.
Rachael
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff. Loved the amenities except most of the internal restaurants were closed. We got real sick f pizza quickly. The breakfast buffet was nice. The room was small and quite dark but it was nice to jump on the elevator and skip down to the water area which was quite nice. The cleaning crew had our room sparkling when we cam e back to room in the afternoon. We took in a free movie. The mini putt needs a bit of cleaning up. They seem to be doing some renos while we were there. We would go back.
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John
icon-Business with Children
Business with Children

2.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Showed the front desk staff and management my confirmation reservation. They found only 2 but my reservation was for 3. They kept me waiting for over an hour at 2am. They gave me a room at a higher price. They also charged me a resort fee and the resort was closed. Tries over 6 days to resolve this matter spending over 4 hours and they didn't care. I will book my athletes at another hotel the next time. We had a total of 8 rooms over 6 days that will go somewhere else. There loss
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Kristien Chad
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Staff were decent but did not follow through on more than one request including a housekeeping turn for a 7 day stay. Found cockroaches in our room, pool music was loud from 7am to 10pm and our room smelled like chlorine/pool chemicals.
Shane

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Property was under construction and we were not notified prior. Our room was on the 5th floor and 2 nearby elevators were out of service so we had to take one in another building that had the construction nearby and very limited parking. When we went to the pool there was no towels available. At one point we were given an estimated time of when they would be there but when we went back we were told they wouldn’t be there any time soon. Overall it was not a great experience.
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Kristin
icon-Leisure with Children
Leisure with Children

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

When we arrived at the property they double charged me and said “it doesn’t matter what you paid for from Expedia, a 3rd party, this is what we’re charging you”. The front desk girl was rude and unwilling to help. I spoke with the manager and he was the same. As I’m leaving from checking in there were men stating they had a gift for us because of our stay. Then they got upset because I declined all of what they wanted to offer. The property is not labeled well and it was hard to find our room. Once we finally did it was filthy and didn’t look like they cleaned it at all before we came. It smelled like chlorine. Everything from the counter tops, walls (sticky in the kitchen, and boogers on the wall in the bunk bed bedroom!!!) the lamp shades were filthy. They didn’t replenish our towels any of the days and we had to call each day other than the very last day. I will not he staying at this “resort” again. It was a terrible experience. Live and learn.
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Verified traveler
icon-Friends and Family
Friends and Family

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Our first encounter was a man's g-string left on the robe hook in the bathroom. Bathroom floors not vacuumed or washed. Something sticky on the living room floor. All light bulbs that worked were way below proper brightness, giving the place a gulag feel. Elevator closest to parking spaces out of order. Almost no sound barrier from the other rooms and outdoor playground/parking. Dried baby roach in the clothes shelves. No complimentary kleenexes. Hidden fees that doubled the hotels.com price listed. Overall, this is the lowest-quality hotel I've ever stayed at. It was okay enough not to switch hotels...seemed safe and was convenient. Beds were comfy.
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Anita
icon-Business and Leisure Family
Business and Leisure Family

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

I was disappointed with the staff at the front desk and sales department in returning calls and answering questions. The staff knowledge and ability to help was very limited!
Phuc
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good size room with a small kitchen for our use. Check in was quick and friendlt staff. Pool was fun and the kids enjoyed.
Charo
icon-Business and Leisure with Children
Business and Leisure with Children

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

big suits
Arsenio
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good
Marco
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

As usual hidden fees which is discouraging, I paid hotel fee and resort fee thats all expedia said it was, when I got there got hit by a 30 dollar parking fee
Abraham Gerald
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very old hotel. Needs major renovations. Elevators are rundown. Room was clean but the bunkbed frame was dirty. Ceiling is very low. Rooms are small. "Motel Vibe" ..... We only spent 1 night so it wasn't the end of the world but will definitely not be going back.
Desmond Sylvester
icon-Leisure
Leisure

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The housekeepers put items in the trash that wasnt trash but didn’t even change the bed sheets. I had the same bed sheets for 3 days smh
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