Hotel Adagio, Autograph Collection

Staff and hotel was amazing

When Expedia price says one thing, expect to pay about $200 more on top of the Expedia Price for Parking, then Taxes for Parking, City, Occupancy, and a “Destination” Fee. The hotel tries to make it up to you by saying that $30 can be credited for the bar or restaurant. Beautifully decorated hotel though. If you’re a Marriott Bonvoy member, book with points, instead of getting charged an arm and a leg for less than a 24 hour stay. The bathroom needed work with dusting and cleaning the tissue box cover. We had double paned windows, but the entire night long there’s an annoying beeping noise that my ear plugs were not able to block out the noise. Luckily, there were extra feather down pillows that can be placed over our heads to drown out the beeping from outside. I get it though… it’s a city, so there will be noises. They have complimentary champagne all day and night which was a nice touch. Staff was great and very friendly. Always smiling, except for one girl that seemed to be a manager maybe upon checkout. We felt very safe walking around the hotel to a sushi restaurant nearby. Overall, I would stay again, but not book through a third party website. Lovely hotel.

The hotel and staff were great. Service fantastic. The SF homeless situation is rough though. Be prepared for that.

Ask the front desk to clarify the use of $30 dollars daily…

The property was great. Lots of things to do in the area, and the hotel is very clean. My only problem was that you have to request ice buckets, and you cannot store anything in the fridge. The mini fridge that you can place items it has to be requested at the front desk. Coffee makers too. Inconvenient, but it comes to you with an hour.

Loved the hotel. The tenderloin area is awful. I probably would not stay there again for that reason.

Front desk was very pleasant

Excellent service, safe, quiet & very nicr'

Great Stay!!

Great stay!

Great, spacious, clean room. Friendly staff. Nice bar/restaurant. Parking nearby.

great clean, quiet stay.

I will love to stay again.

staff super accommodating up to & including the general manager. price because of salesforce was outrageous homeless being so close was an issue

Lovely hotel, old and remodeled, could use a few more updates. Friendly staff. Very loud AC unit in our room. Overall, a pleasant stay.

Loved the hotel!

The hotel is located near a less desirable area of San Francisco downtown, which felt unsafe and unsanitary while getting there. For the price I paid, I should have opted for a hotel a few streets away for a better experience. I didn’t feel comfortable walking around the area to explore. While this isn’t necessarily the hotel’s fault, it would have been helpful if they had recommended alternate routes to reach the hotel safely. The reception staff did the bare minimum—handed over the keys and that was it. No smiles, no greetings, no warmth. It felt like they were just doing their job for the paycheck. I requested a non-slip mat for the bathtub three times since the tubs were slippery, and I had elderly guests with me. Each time, I was told it would arrive shortly, but nothing ever came. I hate having to confront people, so eventually, I just gave up. I also needed a refrigerator for medication. I checked in late and was told I’d get one in the morning. When I called the next day, the receptionist said they don’t provide refrigerators. Again, I didn’t want to push the issue, so I let it go. Oddly enough, when I returned to the room, there was a refrigerator with my medications inside. The only people who truly went above and beyond was the cleaning staff. The room was kept spotless, serviced daily, and they even moved the medications to a second fridge without me asking. They were the highlight of the stay. The experience could have been much better. I wouldn’t stay here.

Parking sucks $70 a night no microwave no fridge a waste of money do not stay here

Staff at Adagio never disappoint and the hotel rooms are quiet and clean! Have stayed here twice and plan on returning!

Chris at the front desk was very helpful and friendly. We arrived with a car and a dog, he set up our valet parking and gave our dog some snacks.