Hyatt Place Roanoke Airport/Valley View Mall

• Pet fee: USD 75 per accommodation, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property will be renovating from July 15 2023 to October 31 2023 (completion date subject to change). The following areas are affected:

• Bar/lounge
• Business center
• Fitness facilities
• Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 21