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Hyatt Place Washington DC/US Capitol
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Hyatt Place Washington DC/US Capitol
Hotels
6.6
/10
Pleasant
978 reviews
What Guests Say About Their Stay
Lizerotte
10.0
/ 10
Breakfast was delicious and with a nice variety of food. The staff was incredibly kind! Perfect location, definitely we will stay again
Mahmoud
10.0
/ 10
My stay at this hotel was completely unacceptable, thanks to the behavior of the receptionist, Jameya Holder. She was shockingly unprofessional, outright refusing to give me a receipt for my stay, something that should be routine. Her aggressive tone and hostile attitude made the entire experience even worse. I’ve never encountered such rude and disrespectful customer service—absolutely disgraceful.
In the Area
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33 New York Avenue NE, District of Columbia, United States, 20002
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hyatt Place Washington DC/US Capitol
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What's around Hyatt Place Washington DC/US Capitol
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33 New York Avenue NE, District of Columbia, United States, 20002
Discover More About Hyatt Place Washington DC/US Capitol
Location
Staying at Hyatt Place Washington DC/US Capitol is a good choice when you are visiting District of Columbia.
About Hyatt Place Washington DC/US Capitol
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hyatt Place Washington DC/US Capitol.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hyatt Place Washington DC/US Capitol exclusively for you.
Hyatt Place Washington DC/US Capitol is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hyatt Place Washington DC/US Capitol is the right place to stay.
All facilities in Hyatt Place Washington DC/US Capitol
Others
Hotel Services
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- SMOKE_FREE
Business Facilities
- Conference room
- MEETING_ROOM
- Business center
- CONFERENCE_SPACE
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- PARKING
- Terrace
Transportation
- Valet parking with surcharge
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness
Accommodation Policy & General Information in Hyatt Place Washington DC/US Capitol
Important Note
- Covered valet parking fee: USD 65 per night (in/out privileges)
- Pet deposit: USD 100 per stay
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100.00 per night
We have included all charges provided to us by the property.
The general deposit for incidentals is USD 100 per room, per night (up to a maximum of USD 300 per stay), collected at check-in. Upon check-out, any remaining credit will be released by the hotel. Depending on your bank, this hold will be released within 7 business days for credit cards and within 14 business days for debit cards.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property's entrance and valet parking are located at 24 N Street NE.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hyatt Place Washington DC/US Capitol | 200 |
Number of floors in Hyatt Place Washington DC/US Capitol | 14 |
Another facilities in Hyatt Place Washington DC/US Capitol | Tours, Multilingual staff, Wedding service, Luggage storage, Express check-out |
Frequently asked question in Hyatt Place Washington DC/US Capitol
What are available facilities at Hyatt Place Washington DC/US Capitol?
There are top facilites at Hyatt Place Washington DC/US Capitol such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hyatt Place Washington DC/US Capitol?
The standard check-in time at Hyatt Place Washington DC/US Capitol is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Hyatt Place Washington DC/US Capitol provide breakfast?
Yes, Hyatt Place Washington DC/US Capitol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hyatt Place Washington DC/US Capitol
Traveloka (2)
Other sources (978)
6.6
Pleasant
From 978 reviews
Cleanliness
7.0
Room Comfort
7.0
Service and Facilites
7.2
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Traveler Reviews Hyatt Place Washington DC/US Capitol
Number of reviews per page
20
40
Top reviews
Jane
Business
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This has to be the most badly run hotel I’ve stayed in. Individual staff were lovely, but the problems started as soon as I arrived. All doors are locked and require a key swipe 24/7, which tells you something about the location. Staff are meant to release doors using the intercom, but they were all so busy, it took a couple of attempts. The reason why became apparent at check in - the key writing system wasn’t working. I assumed this was an unfortunate one off, but when I sympathized with the receptionist who had to accompany everyone to their room, she said she was used to it, because it happened all the time. The other major problem was that I selected the hotel because it had a restaurant. I knew I’d be working in my room in the evenings, and didn’t want to have to spend the time going out. However, the bar/restaurant didn’t open for the entirety of my 5 night stay, and reception staff kept saying that it should be open, but it never did. They shouldn’t be advertising a facility like that if it’s not operating, and if an unexpected problem arises then communicate it with your own staff and customers. I would not stay here again.
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Mileiby
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Have stayed before but it has deteriorated a lot. Super rundown bathroom gross
maria
with Children
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The heat wasn't working, and although the staff knew it, they didn't inform me. Only when I noticed that the room wasn't getting any warmer and I called the front desk, they offered to move me to a different room (it was 1:00 am). I was with my two kids and it was a terrible night. Breakfast was terrible!
Jerry
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms were cleaned well every other day. The breakfast selection good. None of the ice makers on three different floors worked for over a week. Not much street parking around and no self parking at the hotel. I’m sure the booking mentioned $40 parking but all they had was $65 per night valet parking. Outrageous price for a paying hotel guest. Also I think the booking mentioned an indoor pool and a rooftop terrace but there were none. Just a closed outdoor pool that was closed for the season. I don’t even know where that would have been. No outdoor space in the hotel except the roof which was not accessible
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Omit
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hold amount you put as security deposit is not returned a week after the stay. Try to contact but no response.
Laila
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
easy commute
Amanda
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I need a refund for my terrible inconvenience. The hotel is aware about my stay.
Michelle
Leisure
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Shower door was stuck, cabinet drawers didn’t shut, had limited staffing for house keeping, nice front desk lady but maybe could find someone a little more professional and prompt. Key cards constantly stopped working for the door. Be prepared to pay for your hotel twice as they charge you for “incidentals” which is the price of what you paid. Overall great value but expected a little more from the Hyatt chain.
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Carol
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel was average. The Staff was hospitable.The room was clean. I would have love to have a microwave in the room along with the mini fridge rather than walk downstairs to the lobby. There wasn’t any ice available on the floors-windows could use a good cleaning which would make the view (street side) a lot nicer.
Lizerotte
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Breakfast was delicious and with a nice variety of food. The staff was incredibly kind! Perfect location, definitely we will stay again
Jesslyn
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I wouldn’t recommend staying with kids. Staff was polite and accommodating but the area is terrible and this particular location isn’t up to normal Hyatt standard
Max
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Didn’t receive my $100 deposit I placed. Never gave it back!! And when I called they’re so unprofessional, never helpful.
Shon
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Hyatt always treats me right.
Jazmine
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Our room did not have heat. We informed the front desk and they said they would send a technician. When we returned to our room, we still did not have heat. We left 4 hours prior to checkout because our room was so cold. When we informed the front desk again during checkout, they said it wasn’t anything they could do because we booked through Expedia.
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Irayda
Business
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Excellent
Mario
Business
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The property is near the Capitol, museum and other attractions. However, my first day was not convenient. I could not enter to check in as I don’t have a keycard. I waited for 10 minutes in the cold weather to enter. Luckily somebody went out so I could enter. No restaurant in the hotel. No convenience store nearby. You have to booked an Uber or have your own car and pay for parking. In my 4 days stay my room was not cleaned. You have to request at the counter downstairs for cleaning but nobody came. The breakfast menu is the same for 4 days. I did not get value for my money.
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Jay
Business and Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Housekeeping stayed there for three nughts without anybhousekeeping.
No razor no tooth brush and paste not complimentary water.
Mario
Business
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I was not able to enter the hotel to check-in. I waited outside for 10 minutes in the cold weather waiting for somebody to exit the hotel so I could enter. Finally, I was able to enter and the receptionist informed me you can enter the hotel only if you have the key card. That’s a strange policy. Very unfriendly hotel.
Ram
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No smoking hotel but the bathroom smells like someone was smoking in it before we came in. Not an ideal environment to have a toddler around.
Staff and property were absolutely fantastic but marking the place down due to the cigarette smell.
Ronald
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Thanks
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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