The Cliffs

Unfortunately I can not give this stay 5 stars. When booking this Hotel, there was no mention that it was under construction 🙄 Check in was done at their Sister property and although the views from the room were breathtaking the Hotel and amenities themselves were lacking due to renovations. It is my opinion that a reduced rate or compendmsation should be offered under these circumstances as it takes away from the overall experience.

Nowhere on their website or Expedia does it indicate that the property is under construction Finding how to check in was a pain - hotel us blocked by a construction fence and sign to go to another hotel but no indication that it’s the orchard that’s under construction. We called and only got off sight ppl that also didn’t know the hotel lobby was closed. Do better. When we figured it out - the sister hotel staff were fine - though gave us the impression that we were inconveniencing them & clearly staying at a lesser quality location. Finally got to the room - there is NO WAY this is the quality alluded to on both Expedia or the main website - claims to be a premium suite (1bedroom) it’s not. Definitely not 3.5 stars. It’s old, dated, weird layout… the $35 “resort fee” is ridiculous- no staff on site and our room is beside 3 large dumpsters. Parking lot is dark and dodgy. Wait till they are done Renos - there r other places!

I don’t like move another hotel, and does not tell us early…

For the value and view of the Sedona rock, this place can’t be beat

Location was great in Uptown Sedona with amazing views from our room. Some issues with after hour check in little information as to how to proceed. Overall good stay and would recommend for a nice stay close to everything in town

Hotel was in a great location. We could walk to almost everything!! The view was great as long as your not on the bottom floor, which we were. I would say this hotel was just ok. The pictures make it look way way nicer than it is, so pictures a little deceiving!

Parking is a mess, front desk man isn’t very nice.

Great views from room

Perfect location for nice peaceful getaway....VIEWS ARE AMAZING

Unbelievable views and you can walk everywhere. The property is very dated, but the views are worth it.

A Motel 6 would have been a better option! This place is horrible. The rooms are old and disgusting. When we first arrived, the desk clerk was standing outside like a cop demanding to know why we were parking in their meager designated spots. Once parked, we checked in and he was curt and very short with us. He was an older gentleman with white hair. He made us feel so unwelcome and after driving 8 hours to get there we felt deflated. It was our first trip to Sedona but I don’t think we will be going back after this experience. The Orchard Inn has a “don’t bother me attitude” and for $475/night, we felt totally ripped off. Even the housekeeping was bad. We were down to our last Kleenex and it had a blue stripe on it indicating as such. I deliberately pulled it out so they could see we were out of Kleenex but they didn’t replace it with a new box. The toilet paper is the cheapest brand and paper thin. The toilets are secured to the wall and very low to the ground. The showers are a joke. Old and disgusting. The shower head is on the wrong side so you have to get sprayed when you step inside to turn it on. The only good thing was the view but we were petrified to step out on the balcony. It was old and sloping and very unsteady. I can’t believe this is the sister Inn to L’Auberge. It’s a joke! Save your money and stay anywhere else but The Orchard Inn!!!

Absolutely gorgeous! So friendly and loved the views! Hotel was great!

very nice place and convenience

We like the view around the place.

Ants. Hot water out. Construction. Poor lighting. Unclean. Front desk apathy. But I hear L’Auberge is giving this place a makeover soon. Hope it’s still reasonable because the location is perfection.

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If you are looking for a great view with a balcony this is the place. The room was clean however you neee to know that the hotel is older bathroom definitely needs an upgrade staff was very nice and informative

From the outside the hotel looks pretty awful. Inside, it is much nicer with an amazing view. The toilet is so low to the ground that it is very difficult to get up. We were told that they will be closing for 6 months and doing a complete renovation. I am sure they will get high toilets.

Staff was amazing!

Parking is the only inconvenience, otherwise our stay was really a great experience. Coffee & quick breakfast at lobby. Souvenir water bottle was a plus. And lobby staff was friendly and considerate.