FLC Grand Hotel Samson

Nice room, sea view, varied breakfast

very ok, next time I have the chance I will come back here to stay again ❤️❤️❤️ enthusiastic, cute staff 🥰🥰🥰🥰 the minus point is that getting the car is a bit inconvenient

I went to Flc in Quy Nhon and found it better. The Grand suite Sam Son room had a slightly musty smell that made it difficult to sleep. I felt it was not right when I entered. The wallpaper was peeling, the white curtains had lipstick stains, the brown curtains were stuck and couldn't be pulled. I asked the staff but they couldn't do it because the curtains were too high. One air conditioner was leaking. The glass bathroom had no panels so the whole floor would get wet when taking a shower (like a room with a shared bathroom floor and bedroom). The refrigerator was empty and had nothing to do with it. On the table, each person got 1 mineral water, tea and coffee. In addition, the view here is okay. The saltwater and freshwater swimming pools are both great, the pool water is warm. The sea in August is murky and red. (The view at Luxury Resoft is much nicer). The receptionist and luggage staff were very enthusiastic. Review for everyone here: go eat seafood at Chinh Thuy restaurant, it's very fresh and delicious but expensive. Dung Quych restaurant is almost half the price cheaper but the quality is also worse than Chinh Thuy. The food in the hotel is not good, I was so hungry that I had to eat spaghetti for 180k (ordering food to bring to the room is 216k, please note that if you order to the room, the menu price is a bit different), and the staff forgot to bring chopsticks for me to eat noodles 🥹. Overall, the experience here is okay, I only stayed for 2 days so the experience is not much. The electric car in FLC is free but very few, you have to wait a long time

Everything is good. Nice clean room, enthusiastic staff, swimming pool very suitable for children

My group experienced the Grand Suite room, I would like to give feedback to the hotel because during my stay here I did not feel satisfied with some of the following issues. 1. Quality of room cleaning: On the first afternoon I checked in, the room had a foul smell like a musty smell. I reported it to the receptionist and the ladies came to clean it up. However, at night before going to bed, the bad smell came back from the carpet in the large bedroom, leading to me not being able to sleep, rest or do activities there. For a large chain hotel, I am not at all satisfied with the poor hygiene quality and lack of professionalism in preparation. 2. Arranging customers for meals: I bought a lunch package for the group at the Seagull restaurant next to the hotel. However, the receptionist later called and informed me that I would change to the restaurant on the Luxury Hotel side of the same system to dine. Even though there was an electric car to help pick up and drop off, the group had elderly people and young children who couldn't get around, so I expressed my desire to have lunch at Seagull, but you guys couldn't assist me with that. Even your breakfast process is very complicated. I have no problem with being overloaded and going to another restaurant to eat, but half of our group is already having breakfast in Seagull and the staff still pushes The other half of the group (including elders and children) went to the restaurant next to the resort, although when I looked inside Seagull there were still tables. 3. Quality of lunch buffet: Lunch buffet food is of poorer quality than the free breakfast buffet even though guests have to pay to eat. The dishes are not diverse, the food is cold even though our group arrived quite early, in general the quality is not commensurate with the price paid. 4. Other problems: The balcony of my room and the rooms in the same group all have peeling and cracked walls near the glass railing area. The standing shower room does not have a stopper at the foot, so water spills out while the person inside is bathing, causing inconvenience, especially in cases where the bathroom is open like the large room in the Grand Suite.

Dịch vụ tốt, nhân viên tốt, trải nghiệm đáng nhớ, tuy nhiên so với cùng hệ thống (FLC Hạ Long) thì nên học hỏi và bổ sung thêm từ vệ sinh, bữa ăn, dịch vụ, thái độ nhân viên sẽ hoàn thiện hơn

I forgot the charger, called the reception and got enthusiastic support

Check in lâu phòng quá bình thường

khách sạn chỉ tầm 4 sao. Khách mùa này rất đông nên nhân viên cũng không hỗ trợ được tốt.

Phòng ở Sạch sẽ, đầy đủ tiện nghi. tuy nhiên bữa sáng hơi nghèo nàn. Tại vùng biển mà không có lấy 1 món hải sản nào. các bạn có thể làm món cơm rang hải sản hoặc mỳ xào tôm, hoặc tôm nướng nữa thì tuyệt

Good service, nice swimming pool. There is a salt water swimming pool for free

Quy định người ở trong một phòng hơi phức tạp nhà mình 2 vợ chồng và 5 con không thể nào phải tách rời ra thành hai phòng được

Not worth the money spent

Phòng cách âm hơi kém, tôi không ngủ được vì phòng bên và trên tầng quá ồn. Ngoài ra, khăn tắm có nhiều đốm màu nâu không rõ là máu hay vết gì, không được sạch sẽ lắm, không có áo choàng tắm và tủ lạnh thì trống rỗng !

I went at the beginning of the season but the hotel was clean, the staff was enthusiastic and welcoming, and there were lots of flowers to take pictures and check in. Unfortunately, I booked late so I didn't have a satisfactory view.

The receptionist was annoyed, handled the problem too badly

The service attitude of the receptionist is very cocky

- The hotel, which has nearly 600 rooms, is full. Check in takes about 5-10 minutes also does not take too long. 2pm ready room on time, standard room, much newer furniture than Luxury. However of course not as wide. - With a price of 2 million / night for a standard room, the buffet breakfast is too poor, very few options. Resort but 10 hours less than 15 staff was all packed. There are no any types of cheese, jams, rice rolls, sushi, salads, soups ... are very basic dishes at 5-star hotels From 11 noon and then call 2.3 more times, I asked me to give me another half hour to finish my meal because at noon until 12:30 a friend came to the room to knock on the door to urge. I have never had this experience at any hotel, including fewer stars and 5 international stars.

Breakfast without seafood. not luxurious room. electric cars so few want to use have to wait and have ...

Great holiday! Everything is very good!