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Grand K Hotel Suites Hanoi

Name: Grand K Hotel Suites Hanoi
Address: No. 2 Pham Van Bach Street, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam, 100000, No. 2 Pham Van Bach Street, Hanoi, 100000, Vietnam
Rating: 9.2

Hotels

9.2

Superb

From 15 verified guests reviews

In the Area

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No. 2 Pham Van Bach Street, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam, 100000

Strategic Location

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Grand K Hotel Suites Hanoi is a hotel in a good neighborhood, which is located at Yen Hoa Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand K Hotel Suites Hanoi

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No. 2 Pham Van Bach Street, Yen Hoa Ward, Cau Giay District, Hanoi, Vietnam, 100000

9.5

Strategic Location

Discover More About Grand K Hotel Suites Hanoi

Location

Grand K Hotel Suites Hanoi is a hotel in a good neighborhood, which is located at Yen Hoa Ward.

About Grand K Hotel Suites Hanoi

Whether you are planning an event or other special occasions, Grand K Hotel Suites Hanoi is a great choice for you with a large and well-equipped function room to suit your requirements.

Grand K Hotel Suites Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Grand K Hotel Suites Hanoi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand K Hotel Suites Hanoi, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand K Hotel Suites Hanoi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand K Hotel Suites Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand K Hotel Suites Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand K Hotel Suites Hanoi.

All facilities in Grand K Hotel Suites Hanoi

Lobby

Exterior

Others

Restaurant

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Porter

General

AC
Ballroom
Banquet
Family room
Non-smoking room
Swimming pool
Terrace on rooftop
Terrace

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Separate shower and tub
Shower
TV

Public Facilities

Parking
Elevator
Restaurant
Room service
Safety deposit box
WiFi in public area

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Buffet breakfast

Business Facilities

Business facilities
Conference room
Meeting facilities
PRINTER
Projector

Things to Do

Fitness center
Indoor pool

Connectivity

LAN Internet
Free WiFi

Transportation

Valet parking with surcharge

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness

Shuttle Service

Airport transfer with surcharge

Accommodation Policy & General Information in Grand K Hotel Suites Hanoi

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

* Child Policy & Extra Bed Charge: - Children below 6 years old stay for free when sharing beds with adults
Bar, Fitness center & Swimming pool are closed until 31st March

Deposit

Deposit VND 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Grand K Hotel Suites Hanoi	262
Number of floors in Grand K Hotel Suites Hanoi	45
Another facilities in Grand K Hotel Suites Hanoi	Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist

Frequently asked question in Grand K Hotel Suites Hanoi

What are available facilities at Grand K Hotel Suites Hanoi?

There are top facilites at Grand K Hotel Suites Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Grand K Hotel Suites Hanoi?

The standard check-in time at Grand K Hotel Suites Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Grand K Hotel Suites Hanoi provide breakfast?

Yes, Grand K Hotel Suites Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand K Hotel Suites Hanoi

Overall Rating & Reviews

From 15 verified guests reviews

9.2

Superb

Fantastic

Very Good

Satisfying

Average

Poor

Cleanliness

Comfort

Meal

Location

Service

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Most Helpful

Like this review?

Nguyen T. L. H.

Business

8.5

/ 10

24 Aug 2023

Good customer service, I just booked delux room. It is not available, so they exchanged to us the one bedroom suite, super clean, spacious, newly built. And I like the bath tub. Great stay. Definitely will book again.

1 liked this review

Accommodation's Reply

04 Sep 2023

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand k hotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager.

Nguyen D.

Staycation

9.4

/ 10

11 Dec 2023

The room is okay, the location is nice but there is no parking space

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Accommodation's Reply

13 Dec 2023

Dear Mr./Mrs. Dat Nguyen, We very much appreciate your comments regarding your stay at the Grand k hotel Suites Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager.

Tran n. T.

Staycation

6.3

/ 10

30 Oct 2023

"At 9:30 p.m. housekeeping arbitrarily opened the door to the room without notifying the guest who was in the room, without ringing the bell, with the excuse of checking the room because the previous guest had forgotten something", there was no apology even though the guest had responded. The incident was reported to the shift manager.

1 liked this review

Accommodation's Reply

15 Nov 2023

Dear Mr Three, On behalf of the hotel, I would like to thank you for your interest and stay at Grand K Hotel Suites Hanoi. Our hotel always puts customer service first and considers customers as the focus as well as the destination that the service is aiming for. The incident during his recent stay was something the hotel did not want to happen. On behalf of the hotel, I would like to apologize to you for your recent unsatisfactory experience. The hotel has seriously reviewed, evaluated and taken practical actions with individual and internal staff to improve and improve service quality for the next stays of you and your family. Hopefully Grand K Hotel Suites Hanoi is still a reliable address on your next trips. Best regards, Front Office Manager.

Anh T. Đ.

Staycation

/ 10

13 May 2023

Great hotel, very impressed with the hotel front desk, dedicated to helping customers, will come back in the future

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Accommodation's Reply

02 Jun 2023

Hello Guest Nguyen, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. The staff at Grand K Hotel Suites Hanoi always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we visit the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Bui V. P.

9.7

/ 10

13 Apr 2023

new and beautiful hotel Good points: enthusiastic, friendly staff. Linh and Ly friends, attentive service Small minus point: do not support free parking. If it's a 5 star hotel, it would be funny to have free parking

3 liked this review

Accommodation's Reply

03 May 2023

Dear Valued Guest, Bui Van Phu, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. Grand K Hotel Suites Hanoi staff always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we stay at the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Vu N. T.

Staycation

9.7

/ 10

03 Apr 2023

New and beautiful hotel. Thank you Linh and Phuong at the front desk for your hospitality and kindness🥰

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Accommodation's Reply

08 Apr 2023

Dear Valued Guest Vu Ngoc Tuan, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. Grand K Hotel Suites Hanoi staff always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we stay at the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Ngo T. T.

/ 10

14 Mar 2023

Hotel ok, new. At first, the staff was usually enthusiastic, so I was satisfied. Reception friendly and helpful.

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Accommodation's Reply

22 Mar 2023

Dear Guest Ngo The Trong, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. The staff at Grand K Hotel Suites Hanoi always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we visit the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Anh T. Đ.

Staycation

9.7

/ 10

19 May 2023

Khách sạn mới, nhân viên nhiệt tình, bạn Tuấn lễ tân giúp đỡ rất nhiều. Cảm ơn

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Accommodation's Reply

02 Jun 2023

Hello Guest Trinh, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. The staff at Grand K Hotel Suites Hanoi always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we visit the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

Ngo T. H. T.

/ 10

11 May 2023

Khách sạn mới và đẹp với view thật tuyệt vời. Có thể ngắm cảnh đêm cực kì lãng mạn. Nhân viên thì nhiệt tình và chu đáo.

Like this review?

Accommodation's Reply

02 Jun 2023

Hello Guest Ngo, On behalf of Grand K Hotel Suites Hanoi, I would like to thank you for choosing Grand K Hotel Suites Hanoi and for sharing your feelings about your recent stay at our hotel. I am very pleased to hear that you had a pleasant and enjoyable stay at Grand K Hotel Suites Hanoi. The staff at Grand K Hotel Suites Hanoi always try their best to provide excellent service, and this is where I am very impressed and proud. The staff of Grand K Hotel Suites Hanoi is committed to continuing to do a good job to ensure that the next time we visit the hotel, we will welcome you and provide you with better and perfect service. furthermore. We look forward to welcoming you back to Grand K Hotel Suites Hanoi soon. Best regards, TRAN THUY MAI (Ms), Communications Manager, Grand K Suites Hanoi Hotel

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