Maison D'Hanoi Hotel

The room might be good as its price. For more pleasure, the air conditioner should change (its too old and noisy). The restroom should have the physical door (Room 7.03). Morever, they should clean up the room daily when I wasn't in.

Worse than the worst.They had not prepared my room yet when I came at 2:15 pm. After around 10 mins, they gave me a Double room instead of a Twin one as booked. They again told me to wait for the Twin room 😏 When I asked how long the wait would be, I needed to do some things in my room before going out at 3 pm. They said, "keep waiting, it's no use asking, the room is just not ready and I don't know how long!"They said my attitude was bad and didn't want to serve me (although I used honorific words in all my questions) 🙄."You could cancel if you want. Your booking is so cheap thus we don't need"🙂. No sorry at all! All they said to me was to inform me. I left the hotel and asked for a refund through the agent, but the hotel didn't agree, which means they still wanted my meagre money even when they didn't want to serve me 😏 That's fine I paid them, but people should know about this terrible hotel! 😏.

Clean place. Quite small room. Fine mattress. Good location.

good location however It's old hotel

Hotel service is very bad. Dirty rooms. Low humidity. Apply the km code already paid through the app, but when you get there, the reception still collects double the money and says that the price is only applicable overnight, but on the app, it is check in at 2pm to check out at 12pm the next day! Overall not worth the price 5xx/night

Staff are quite enthusiastic, come and do not need to give anything more to ktra. Enter the room and a surprise. After that, he was transferred to room 203 next to the staff room. In the room must say is dirty. In general, there is no next time

When I booked, there was confirmation of the app. We want to double check to be sure, contacting the hotel, a staff member has a rather harsh voice, and is not enthusiastic to answer us. When I arrived, the hotel really let me down. The room was small, moldy, the blanket was very dirty, the air conditioner was dirty and the lights were flickering. The attitude of the staff was not enthusiastic, we decided to find a new hotel for the night, and the next day, change hotels. This is not a good experience at all. Who is going to book, please consider.

The room is not like in the picture, the room is very small. Toilet has no door. Dirty toilet bowl accumulates inside

Bad, 1 word for everyone to understand

The room was dirty, when I went to the room, the booked room was not cleaned, I asked the cleaner, the reception said it was not available and moved me to another room with 1 bed and baby. The staff at the hotel also did not report that there was not enough parking space, so at night when I went out, I had to take the car to the beginning of the road to send it, but I had to pay the shipping fee.