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Oakwood Residence Hanoi
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Oakwood Residence Hanoi
8.9
/10
Very Good
39 reviews
What Guests Say About Their Stay
PHAMTHUYLINH
8.4
/ 10
Good service, clean room, enthusiastic staff. The only minus point is that there is no green campus, the hotel lobby is too small, there is not much experience. Overall rating 3/5 stars. Worth recommending to those who like modern and new room space.
In the Area
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No.17, Lane 35 Dang Thai Mai, Quang An, Tay Ho, Hanoi, Vietnam, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Oakwood Residence Hanoi
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What's around Oakwood Residence Hanoi
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No.17, Lane 35 Dang Thai Mai, Quang An, Tay Ho, Hanoi, Vietnam, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000
Discover More About Oakwood Residence Hanoi
Location
Oakwood Residence Hanoi is located in area / city Quang An ward.
About Oakwood Residence Hanoi
Oakwood Residence Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Oakwood Residence Hanoi provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Oakwood Residence Hanoi, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Oakwood Residence Hanoi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Oakwood Residence Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Oakwood Residence Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Oakwood Residence Hanoi.
All facilities in Oakwood Residence Hanoi
Swimming Pool
Fitness Center
Common Space
Lobby
Accommodation Services
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- 24-hour Receptionist
- 24-hour security
- Late check-out
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
General
- AC
- Banquet
- Cloakroom
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
Public Facilities
- Coffee/tea in lobby
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Safety deposit box
- WiFi in public area
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Projector
- Business centre
Things to Do
- Fitness center
- Indoor pool
- Sauna
- Steam room
- TV lounge
Food and Drinks
- Restaurant with AC
- Breakfast
- Breakfast with surcharge
- Cafe
Nearby Facilities
- ATM/Banking
- Grocery
- Shops
- Supermarket
Transportation
- Secure parking
- Shopping center shuttle
Sports and Recreations
- Fitness
- Pool or Snooker
Kids and Pets
- Highchairs
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer with surcharge
Accommodation Policy & General Information in Oakwood Residence Hanoi
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.
Due to Covid, Swimming Pool and Gym Center will be closed until further notice
Due to Covid, Swimming Pool and Gym Center will be closed until further notice
Additional Policy
Children surcharge will be collected upon check-in according to hotel's policy. Phụ phí trẻ em sẽ thanh toán trực tiếp tại khách sạn và tùy vào chính sách của khách sạn.
Due to Covid, Swimming Pool and Gym Center will be closed until further notice
Due to Covid, Swimming Pool and Gym Center will be closed until further notice
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Oakwood Residence Hanoi | 257 |
Number of floors in Oakwood Residence Hanoi | 16 |
Another facilities in Oakwood Residence Hanoi | Bathrobe, Bathtub, Cable TV, Desk, Hairdryer |
Frequently asked question in Oakwood Residence Hanoi
What are available facilities at Oakwood Residence Hanoi?
There are top facilites at Oakwood Residence Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Oakwood Residence Hanoi?
The standard check-in time at Oakwood Residence Hanoi is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Oakwood Residence Hanoi provide breakfast?
Yes, Oakwood Residence Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Oakwood Residence Hanoi
Traveloka (39)
8.9
Very Good
From 39 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.5
Location
8.4
Service and Facilites
8.9
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Traveler Reviews Oakwood Residence Hanoi
Number of reviews per page
20
40
Customer reviews
LK
Lê Khánh V. P.
10.0
/10
Reviewed 11 week(s) ago
Nice hotel! I will choose Oakwood Residence Hanoi Hotel for my next business trips!
Find this review helpful?
Sf
Stefanus f. K.
Leisure
9.4
/10
Reviewed 25 week(s) ago
Great apartment hotel! Perfect for group gateway
1 people find it helpful
Accommodation's Reply
01 Dec 2024
Dear Mr. Stefanus f. K.,
We are glad that you enjoyed your stay with us!
Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
T***n
9.4
/10
Reviewed 33 week(s) ago
On holidays, check-in takes a while, no early check-in support, otherwise very good. Quiet, clean swimming pool, many cafes and restaurants around.
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Accommodation's Reply
03 Oct 2024
Dear Customer,
Thank you for using the service at Oakwood Residence Hanoi.
We sincerely apologize for the inconvenience caused by the wait for check-in time.
Once again, thank you for choosing and leaving a review about Oakwood Residence Hanoi.
Best regards,
Nguyen Minh Hai
Assistant Front Office Manager
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T***h
Leisure
6.8
/10
Reviewed 36 week(s) ago
The pool was not that clean and full of kids (they do birthdays events).
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LH
Luong H.
9.7
/10
Reviewed 90 week(s) ago
clean, polite rooms, hotel to 95% foreigners (mainly Japanese, and some European countries), delicious breakfast buffet, many dishes, interesting experience
See original
1 people find it helpful
P
PHAMTHUYLINH
8.4
/10
Reviewed 100 week(s) ago
Good service, clean room, enthusiastic staff. The only minus point is that there is no green campus, the hotel lobby is too small, there is not much experience. Overall rating 3/5 stars. Worth recommending to those who like modern and new room space.
See original
+3
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Accommodation's Reply
19 Jun 2023
Dear Ms. THUY LINH PHAM,
Thank you for choosing Oakwood Residence Hanoi and for sharing your review! We are glad to know you had a satisfying stay with us and we appreciate your mentioning about our "good service, clean room and enthusiastic staff". Your nice compliments will be shared with the whole team as a huge motivation.
We hope to have the pleasure of welcoming you back for another memorable staycation.
Yours sincerely,
Nguyen Kim Hanh
Front Office Manager
MG
Maxime G. C.
8.4
/10
Reviewed 120 week(s) ago
Stayed there for a family trip in Hanoi. Studio are comfortable and clean but a little bit small. Staff are very friendly and ready to go beyond and help. Location is far from the main attractions of Hanoi, always need to take a taxi to go around. Make up room also only until 17:00, after this time no more housekeeping service. Overall great but not convenient for an extended stay.
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1 people find it helpful
Accommodation's Reply
07 Feb 2023
Dear Mr. Maxime,
Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are grateful that you were satisfied with the comfort of the apartment and appreciate your nice compliments about our associates' friendliness and attentiveness.
For the location, though we are located approximately 10-15 minutes drive from the busy Old Quarter, we hope you enjoyed the peace and tranquility when returning the property.
Thank you again for your support and we look forward to continually being of service to you.
Yours sincerely,
Nguyen Kim Hanh
Front Office Manager
Kelvin
7.2
/10
Reviewed 121 week(s) ago
Very beautiful room, but a bit far from hanoi city, breakfast was good, all staff very good ⛔ but except when I want check in, the manager in oakwook name hanh, make my check in hard, the reason have 1 kids she say want count as adult, after we argue and I complain she decide to let me in, please teach your staff manager name hanh. Just that make me dissapointed when I stay there.
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2 people find it helpful
Accommodation's Reply
07 Feb 2023
Dear Kelvin,
Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! I truly regret that you felt inconvenient upon checking-in when I informed that we could not consider one of the two extra children (13 years old) as a child. I do apologize for the inconvenience and hope to have the pleasure of welcoming you back in the near future and being of service to again.
Yours sincerely,
Nguyen Kim Hanh
Front Office Manager
Trang
8.2
/10
Reviewed 123 week(s) ago
Tôi đã có trải nghiệm 3 ngày với nơi này, nhìn chung mọi thứ đều ổn. Với số tiền bỏ ra tôi muốn có view Hồ Tây nhưng quên đi, không bao giờ có luôn.
1 people find it helpful
Accommodation's Reply
02 Jan 2023
Hello Thuc Van Trang Doan,
Thank you for sharing your experience at Oakwood Residence Hanoi serviced apartments. We regret that this time due to the high occupancy, we cannot arrange a room on a higher floor to help you experience the West Lake view. Hope to welcome you and your family again next time, we will try to arrange a high floor room in the condition that the room capacity allows.
Wishing you and your family a happy and healthy New Year.
Best regards,
Nguyen Kim Hanh
Front Office Manager
See original
DANG
9.7
/10
Reviewed 131 week(s) ago
My family have wonderful moments at the hotel. We really like the indoor swimming pool which is warm and deep enough for my 2-year-old twins to play and learn to swim. Besides we also appreciate the staff friendliness and professionalism.
1 people find it helpful
Accommodation's Reply
10 Nov 2022
Dear Hai,
It is amazing to read your gracious review. We are glad that your family had a relaxing experience at our infinity pool. Thank you for your compliments about our associates' professionalism and friendliness. We look forward to welcoming you back to Oakwood Residence Hanoi in the near future.
Yours sincerely,
Nguyen Kim Hanh
Front Office Manager
VT
Vu Thi H.
10.0
/10
Reviewed 132 week(s) ago
Sạch sẽ, phòng đẹp,phục vụ tốt, ko có gì để chê, 10đ. Nếu đi Hà Nội lại sẽ tiếp tục đặt lại
1 people find it helpful
Accommodation's Reply
10 Nov 2022
Dear Vu,
Thank you for your wonderful review of our property. We are delighted that you were satisfied with our services and hope to welcome you back to Oakwood Residence Hanoi in the near future.
Yours sincerely,
Nguyen Kim Hanh
Front Office Manager
HM
Hong M. L. D.
9.4
/10
Reviewed 154 week(s) ago
The service is very good, the room is clean, the bed is very soft, the staff is very friendly and helpful
See original
1 people find it helpful
Accommodation's Reply
27 May 2022
Hello Hong My Linh Duong,
Thank you for sharing your wonderful experience at Oakwood Residence Hanoi Serviced Apartment! Have a great weekend and look forward to welcoming you back soon.
Best regards,
Nguyen Kim Hanh
Front Office Manager
See original
NM
Nguyn M.
9.4
/10
Reviewed 155 week(s) ago
Located in the West Lake area, only about 4 5km from the center. Friendly staff, full service. good price
See original
Find this review helpful?
Accommodation's Reply
23 May 2022
Dear Nguyen,
Thank you for sharing your feedback on your recent stay at Oakwood Residence Hanoi. We are truly delighted that you were satisfied with our location and our service.
Have a great week ahead and we look forward to welcoming you back in the near future for another memorable stay experience.
Yours sincerely,
Nguyen Kim Hanh
Front Office Manager
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