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Vincent Ha Long Hotel
Hotels
8.4
/10
Very Good
63 reviews
What Guests Say About Their Stay
Nguyen T. A.
8.5
/ 10
Hotel near the beach, good location, friendly staff. Pretty clean
Bui m. p.
9.7
/ 10
We had a nice night here. Hotel location near sun world, near the beach and the beach. The staff are very nice. I had arrived 2 hours earlier but the hotel still agreed to check in and also actively proposed room upgrade too ❤️. My room is very clean, neatly arranged and quite comfortable. The buffet breakfast on the 7th floor overlooks the beautiful sun, the food is a bit bland but overall quite good. The receptionist was still a bit awkward, but the car rental and rental assistance was very enthusiastic. If I have the opportunity to return to the sun world, I will continue to book Vincent.
In the Area
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44 Ha Long, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Vincent Ha Long Hotel
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What's around Vincent Ha Long Hotel
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44 Ha Long, Bai Chay Ward, Ha Long City, Quang Ninh Province, Vietnam, 200000
Discover More About Vincent Ha Long Hotel
Location
Vincent Ha Long Hotel is located in area / city Bai Chay Ward.
About Vincent Ha Long Hotel
For you, travelers who wish to travel comfortably on a budget, Vincent Ha Long Hotel is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Vincent Ha Long Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Vincent Ha Long Hotel, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Vincent Ha Long Hotel.
If you plan to have a long-term stay, staying at Vincent Ha Long Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Vincent Ha Long Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Vincent Ha Long Hotel is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Vincent Ha Long Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Vincent Ha Long Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Vincent Ha Long Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Vincent Ha Long Hotel is the right place to stay.
All facilities in Vincent Ha Long Hotel
Bar, Cafe and Lounge
Swimming Pool
Exterior
Restaurant
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Early bird breakfast
- Fullboard without drinks
- Fullboard with drinks
- Fullboard with non alcoholic drinks
- Gluten-free meals
- Halfboard without drinks
- Free breakfast
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
- Vegetarian meal
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Welcoming drinks
- Money changer
- Express check-out
- Front desk
- 24-hour Receptionist
- Late check-out
- Laundry service
- Luggage storage
- Tours
General
- AC
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Terrace on rooftop
- Smoking area
- Smoke free
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Laundry
- Shops
- Supermarket
Business Facilities
- Business facilities
- Conference hostess
- Conference room
- Photocopier
- PRINTER
- Projector
Things to Do
- Outdoor pool
- Outdoor pool
- Parasol
- Pool sun loungers
Transportation
- Bicycle storage
- Garage
- Bus/truck parking
Connectivity
- Free WiFi
Accessibilty
- Braille or raised signage
Shuttle Service
- Airport transfer with surcharge
Accommodation Policy & General Information in Vincent Ha Long Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Chính sách trẻ em: Trẻ em dưới 5 tuổi : miễn phí( không giới hạn số lượng) Trẻ em từ 5-11 tuổi : 100.000VNĐ/bé Từ 12 tuổi: 200.000VNĐ/ bé không kê giường phụ
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Vincent Ha Long Hotel | 35 |
Number of floors in Vincent Ha Long Hotel | 7 |
Another facilities in Vincent Ha Long Hotel | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast |
Frequently asked question in Vincent Ha Long Hotel
What are available facilities at Vincent Ha Long Hotel?
There are top facilites at Vincent Ha Long Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vincent Ha Long Hotel?
The standard check-in time at Vincent Ha Long Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vincent Ha Long Hotel provide breakfast?
Yes, Vincent Ha Long Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Vincent Ha Long Hotel
Traveloka (63)
8.4
Very Good
From 63 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.3
Meal
7.7
Location
8.6
Service and Facilites
8.2
People often mention about Vincent Ha Long Hotel
All
Distance to City Center (2)
Staff Friendliness (2)
Surroundings (1)
Wifi (1)
Ambiance (1)
Room Space (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
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Traveler Reviews Vincent Ha Long Hotel
Number of reviews per page
20
40
Customer reviews
H***g
8.5
/10
Reviewed 40 week(s) ago
Breakfast is not rich in dishes. Service staff is average compared to standards. central location.
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1 people find it helpful
Accommodation's Reply
05 Aug 2024
Dear Mr. Hoang,
First of all, let us send our most sincere thanks to you for trusting and choosing Vincent Ha Long Hotel as a place to stay for your trip. We also want to thank you for your valuable feedback.
Vincent Ha Long Hotel is centrally located in Bai Chay tourist area, convenient for customers to travel to entertainment spots such as the beach, international ship port, Sunworld park,... within radius. 1.5km.
However, we are very sorry for your incomplete experience during your recent trip. Your reviews and suggestions are very important for the hotel Management Board to propose solutions to improve service quality in the best way. All of your reviews have been sent to the relevant departments for serious review and reminders to hotel officials and staff.
Hopefully Vincent Ha Long Hotel will have the opportunity to welcome you again in the future with better service quality. Wishing you and your family good health and success.
Best regards,
Vincent Ha Long Hotel
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S***n
Leisure
9.4
/10
Reviewed 44 week(s) ago
Only stayed there for a night. The location is super accessible to Halong Bay, Sun World, and city center. Staff was helpful and super nice, gave us 2 coins to play the claw machines for free. Definitely worth the price!
1 people find it helpful
Accommodation's Reply
17 Jun 2024
Mrs San, Thank you for staying and leaving nice compliments about our Hotel. Vincent Ha Long Hotel is located right in the center of Bai Chay tourist area, less than 300m from the ship fortress, about more than 1km from Bai Chay beach. We - the hotel staff - are very pleased to contribute to bringing you satisfaction during your trip to Ha Long. We look forward to the opportunity to serve you again at Vincent Hotel. Wishing you good health and success in your work. Best regards ! Team Vincent Ha Long
NT
Nguyen T. H. H.
9.4
/10
Reviewed 51 week(s) ago
Khách sạn ngay trước cảnh bãi cháy
1 people find it helpful
Accommodation's Reply
22 May 2024
Dear Ms. Nguyen Thi Hong Hanh, first of all, thank you for choosing Vincent Ha Long Hotel as the stopover for your trip to Ha Long.
We are extremely grateful for your feedback on your recent stay at Vincent Ha Long Hotel. Your satisfaction is what we always aim for and is the driving force to help the hotel increasingly improve service quality.
Wishing you good health and looking forward to welcoming you back as soon as possible.
Best regards,
Vincent Ha Long Hotel Team
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Lien St Gelais
8.5
/10
Reviewed 59 week(s) ago
Nice and clean hotel, friendly staffs.
1 people find it helpful
Accommodation's Reply
20 Mar 2024
Dear Mrs Lien St Gelais
Thank you for staying at Vincent Ha Long Hotel. Furthermore, you have taken your valuable time to leave compliments for our hotel and staffs. That makes us even more motivated to try to bring the best experiences and services to Vincent's customers. We look forward to welcoming you on your next time to visit Ha Long Bay. Wishing you good health and success in your work.
Best regards
Vincent Ha Long Team
Nguyen P. L.
5.8
/10
Reviewed 137 week(s) ago
Nhân viên phục vụ bếp thái độ, giục khách ăn nhanh để dọn. Thái độ không tốt.
2 people find it helpful
Accommodation's Reply
08 Sep 2022
Dear Ms Phuong,
We sincerely thank you for choosing Vincent Ha Long Hotel as your place to stay during your visit to Ha Long. We are sorry to hear that your holiday was not complete. First of all, on behalf of the hotel we would like to apologize to you and besides, we have a few things to share:
- Breakfast service time at the hotel is from 6:30am to 9:00am daily. The time when she and her family used the service was also close to the time when the restaurant stopped serving breakfast to prepare for lunch, so the staff in charge of the restaurant area informed that customers were having fun. Please go to the buffet counter to get more food because it's time to stop serving. The hotel's restaurant area is shared for breakfast, lunch and dinner, so staff always need to ensure preparation time between meals.
- The complaints of Ms. mentioned above have been received, reminded and reprimanded by the Hotel. We hope this feedback from the hotel will alleviate some of your frustrations. If possible, we look forward to welcoming you again at Vincent Ha Long Hotel.
Best regards,
Vincent Ha Long team
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NH
Nguyen H.
5.8
/10
Reviewed 140 week(s) ago
Toilet mùi hôi. Phòng nhỏ và cũ
1 people find it helpful
Accommodation's Reply
11 Aug 2022
Dear Valued Customers, The hotel is very happy to have your trust and choice as a stopover when coming to Ha Long. We would like to thank you for your review for the Hotel. Vincent Ha Long Hotel with the advantage of being built in the entertainment center area for tourists at Sunworld Ha Long Park, Bai Chay bridge or Vuon Dao market area. However, this is also a limitation for the hotel in terms of area used and built. Due to the limited scope of use, some rooms at Vincent Ha Long hotel have limitations, especially the area as you have seen. We are sorry for the uncomfortable experience at the Hotel. The hotel has a neoclassical design style, so it sometimes feels a bit old for customers, but in fact the hotel has just come into operation. Started in 2019 and after 2 years of being affected by the covid epidemic, most of the equipment is new. We look forward to serving you with a better experience the next time you come to Ha Long. Sincerely thank. Best regards, Vincent Ha Long Team
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NH
Nguyen H. N.
8.5
/10
Reviewed 141 week(s) ago
TV without Youtube
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2 people find it helpful
Accommodation's Reply
11 Aug 2022
Dear Guest, The hotel would like to thank you for choosing to use our service as well as for your feedback on the quality of the hotel's service. We really appreciate your feedback because it is only with such feedback that we can realize our shortcomings and improve our services. Regarding television, it belongs to the fixed assets of the hotel, we cannot change it until the period is over, we can only try to improve the service to compensate for the limited equipment. Customers can sympathize. We hope that you can accept some inconveniences about the facility and continue to support the hotel in your next visit to Ha Long. Best regards and thanks, Vincent Ha Long Team.
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LN
Le Nguyen M. D.
5.5
/10
Reviewed 144 week(s) ago
The hotel is good, but the car rental service is like () renting a new car for guests to drive a gasoline-powered car that runs like a horse across the fire bridge, the car is stopped and the car is driven all the way to the restaurant, then call someone to get it. trying to collect an extra 250k from the guest. Tell the front desk staff that the receptionist argues with the extremely unpleasant guest. The receptionist's attitude is extremely flawed and uncomfortable.
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4 people find it helpful
Accommodation's Reply
25 Jul 2022
Welcome, honored guests,
Thank you for your trust in using the service at the hotel and for taking the time to share your experience. First of all, we would like to apologize for your bad experience during your stay at the Hotel. After receiving your feedback, the hotel immediately reviewed the front desk staff on duty that day and worked with the car rental company again. In fact, the hotel only supports calling a car for guests, but has no revenue from the hotel, so immediately after the incident, the hotel side actively contacted that party but could not reach an agreement, so it was terminated. support work. We once again apologize to you for an unnecessary incident that affects your trip as well as the quality of our service. We look forward to receiving your understanding and sympathy and hope to still welcome you in the next time when you come to Ha Long so that we can serve you more perfectly.
Appreciation and thanks,
Vincent Ha Long Team.
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NT
Nguyen T. N. L.
8.5
/10
Reviewed 146 week(s) ago
The staff is lovely, the breakfast is a bit boring, the air conditioner in my room is weak, the door is stuck open
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2 people find it helpful
Accommodation's Reply
25 Jul 2022
Hello Ms. Linh, The hotel would like to thank you for choosing to use our service as well as for your feedback on the quality of the hotel's service. We are very sorry that you had an uncomfortable experience while staying at the hotel and we really appreciate your feedback because it is only with such feedback that we can realize the lack of information. sorry and improve their services. Currently, breakfast has also been improved to be more diverse and has a change from day to day. The air conditioner and door were also fixed by us right after receiving your feedback. The hotel hopes that customers can sympathize and continue to support the hotel in the next time to Ha Long. Best regards and thanks, Vincent Ha Long Team.
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NT
Nguyen T. A.
8.5
/10
Reviewed 157 week(s) ago
Hotel near the beach, good location, friendly staff. Pretty clean
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2 people find it helpful
Accommodation's Reply
18 Apr 2022
Dear Ms. Van Anh, Vincent Ha Long Hotel thank you for choosing Vincent Ha Long Hotel as a place to stop for your vacation and for your good feelings for the Hotel as well as favor for us. high score. We look forward to welcoming you and your family on your next vacation to Ha Long. Wishing you health and happiness. Best regards! Vincent Ha Long Hotel Team
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NN
Nguyen N. T.
6.0
/10
Reviewed 231 week(s) ago
Surcharge for children under 5 years old (without extra bed) traveling with parents is a bit unreasonable.
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2 people find it helpful
Accommodation's Reply
10 Nov 2020
Welcome, honored guests,
Hotel Vincent thank you very much for choosing Vincent for your trip as well as taking time to review the hotel. Your comments always help us to promote our good points and perfect our ones. According to our group list we can see a 5-year-old child and according to the regulations of the hotel children from 5 to 11 years old will be charged an additional 70,000 VND for breakfast (not including extra bed). According to the hotel policy, the price for the extra bed will be 300,000 VND.
Best regards,
Vincent Ha Long hotel team.
See original
VT
Võ Thị T. L.
8.5
/10
Reviewed 231 week(s) ago
The hotel staff is very enthusiastic.
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3 people find it helpful
Accommodation's Reply
10 Nov 2020
Welcome, honored guests,
Hotel Vincent thank you very much for choosing Vincent for your trip as well as taking time to review the hotel. Your comments always help us to promote our good points and perfect our ones. We hope we will welcome you in the next trip to Ha Long.
Sincerely thank you,
Vincent Ha Long Team.
See original
Tran T. K. O.
Family
6.7
/10
Reviewed 249 week(s) ago
The new hotel is clean, right cable car with Sunworld kgt but there are 2 points not very ok: 1. No people open the door to bring luggage to help, the door closed, must bring luggage up the stairs, but no drag , The taxi also said "maybe this hotel has not opened again, why is it translated", the lobby is quite wide when I entered the 2 receptionists and also looked at me, but did not say anything until I came to be new. ask ... 2. Book clearly as a double bed but put a 2 bed room, I'm not sad to ask because quite tired.
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5 people find it helpful
Accommodation's Reply
13 Jul 2020
Dear Ms Oanh,
Thank you for taking the valuable time to share the experience is not really perfect during the stay at the hotel. All your comments have been acknowledged and will definitely improve in the shortest time. The hotel looks forward to serving you again in the nearest time to the more complete service.
Best regards!
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MD
M Dung N. T.
Family
8.5
/10
Reviewed 272 week(s) ago
The newly built hotel is quite nice. not far from the center. Bright buffe quite ok for the hotel fee
See original
4 people find it helpful
Accommodation's Reply
11 Feb 2020
Thanks to My Dung for taking the time to share our experience at Vincent Ha Long Hotel, we always try to further improve the hotel's services to meet the increasing demands of our customers.
We look forward to continuing to receive your support on the next trip.
Best regards.
Vincent Ha Long Hotel.!
See original
Nguyen V. L.
Backpacking
9.1
/10
Reviewed 274 week(s) ago
New hotel, clean rooms, modern furniture. The hotel is very close to Sunworld, Bai Chay international passenger port, within walking distance to these locations. Buffet breakfast okay. Cute and enthusiastic staff
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2 people find it helpful
Accommodation's Reply
11 Feb 2020
Thank Viet Linh for taking the time to share our experience at Vincent Ha Long Hotel, we always try to further improve the hotel's services to meet the increasing demands of our customers, Your price is a big encouragement to Vincent Ha long team.
We look forward to continuing to receive your support on the next trip.
Best regards.
Vincent Ha Long Hotel.!
See original
Bm
Bui m. p.
Romantic
9.7
/10
Reviewed 285 week(s) ago
We had a nice night here. Hotel location near sun world, near the beach and the beach. The staff are very nice. I had arrived 2 hours earlier but the hotel still agreed to check in and also actively proposed room upgrade too ❤️. My room is very clean, neatly arranged and quite comfortable. The buffet breakfast on the 7th floor overlooks the beautiful sun, the food is a bit bland but overall quite good. The receptionist was still a bit awkward, but the car rental and rental assistance was very enthusiastic. If I have the opportunity to return to the sun world, I will continue to book Vincent.
Read More
See original
3 people find it helpful
Accommodation's Reply
29 Nov 2019
Thank you for trusting in using the service at Vincent Ha Long Hotel, your comment is the motivation for us to improve more in the future. Hope to continue to receive your support in the next vacation in Ha Long.
Best regards.!
See original
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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