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The Swan at Hay Hotel
Hotels
8.6
/10
Very Good
271 reviews
What Guests Say About Their Stay
david
10.0
/ 10
This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.
Andrew
10.0
/ 10
Great location for the bookstores - all in walking distance- and touring the Wye Valley
Verified traveler
10.0
/ 10
We had a wonderful stay! Everyone was so friendly and helpful. The grounds were lovely and our room was beautiful. Would definitely stay again!
In the Area
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Church Street, Hay-on-Wye, Hay, Sir Powys, Wales, HR3 5DQ
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in The Swan at Hay Hotel
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What's around The Swan at Hay Hotel
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Church Street, Hay-on-Wye, Hay, Sir Powys, Wales, HR3 5DQ
Discover More About The Swan at Hay Hotel
Location
The Swan at Hay Hotel is located in area / city Hay.
About The Swan at Hay Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Swan at Hay Hotel exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at The Swan at Hay Hotel.
All facilities in The Swan at Hay Hotel
Others
General
- Banquet
- Smoking area
- PARKING
- Terrace
Hotel Services
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Laundry service
Food and Drinks
- Bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Restaurant
- Coffee/tea in lobby
Things to Do
- Garden
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in The Swan at Hay Hotel
Important Note
- Fee for full breakfast: approximately GBP 15.00 per person
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Swan at Hay Hotel | 19 |
Number of floors in The Swan at Hay Hotel | 2 |
Another facilities in The Swan at Hay Hotel | Banquet, Smoking area, PARKING, Terrace, Luggage storage |
Frequently asked question in The Swan at Hay Hotel
What are available facilities at The Swan at Hay Hotel?
There are top facilites at The Swan at Hay Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Swan at Hay Hotel?
The standard check-in time at The Swan at Hay Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Swan at Hay Hotel provide breakfast?
Yes, The Swan at Hay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Swan at Hay Hotel
Other sources (271)
8.6
Very Good
From 271 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
9.0
Service and Facilites
8.8
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Traveler Reviews The Swan at Hay Hotel
Number of reviews per page
20
40
Top reviews
david
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This was a cozy and safe gem of a place. I would stay here again in a heartbeat. The staff were so very kind and the food was incredible.
Andrew
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Great location for the bookstores - all in walking distance- and touring the Wye Valley
Susan
Friends and Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Staff was so helpful and friendly- especially Sandy! Highly recommend
Verified traveler
Friends and Family
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
We had a wonderful stay! Everyone was so friendly and helpful. The grounds were lovely and our room was beautiful. Would definitely stay again!
David
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Excellent Breakfast with eggs always perfectly cookedby correct amount.
All the staff went out of their way to make us feel good - ESPECIALLY SARAH who was always helpfulbwith a permanent smile
Denise
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
A wonderful place to stay and enjoy Hay! We’ll be back!
Mark
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Lovely old Georgian hotel, clean and comfortable.
Jonathan
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
I was traveling with my very senior parents and staff offered to relocate them to a ground floor room as I'd not thought to request it.
Dining doesn't have a ton of options but what you get is exquisite and the service is friendly and attentive.
Karin
Leisure with Friends
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Beautiful grounds. Staff was very friendly and helpful. Excellent location. Adequate rooms.
Peter
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Lovely building and garden. Excellent food and very pleasant and helpful staff. Great place to stay in a delightful little town.
Verified traveler
10.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Arrived to a very warm and helpful welcome. Room was lovely. Highlight was the excellent staff. Especially Sarah.
Very dog friendly and the enclosed garden was not only beautiful but ideal four our dog.
Elizabeth
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
A really pleasant night’s stop with excellent food and service. Will certainly visit again when we have more time.
Ken
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
We booked this at the last minute and arrived just 15 minutes before the kitchen was to close. They were very helpful and made sure we got seated and fed on a cold rainy night. This hotel is very close to the shops in town, perfect for a book holiday. The staff was very helpful in locating and directing me to a place that could help me ship my books back home.
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IAN
8.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
pleasent stay
Peter
10.0
/10
Reviewed 63 week(s) ago
Hotels.com verified review
Really enjoyed our stay, staff friendly and helpful. Hotel full of character
Joyce
Leisure Family
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
I love the spacious room. If you have heavy luggage, do note that you have to lug it up a flight of stairs.
John
6.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
Nice greeting when we arrived,our room was alright comfortable but slightly shabby.Clean though.we had a cream tea in the afternoon which really wasn’t very good at all,the scone turned to dust after I cut into it,making it almost impossible to spread anything on it.
We had a good nights sleep the bed was comfortable
The breakfast was disappointing,couldn’t finish my sausage
Throughout our stay there was a strange smell in the building.
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Chris
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
The wifi in the outside rooms was very poor.
The bed was very comfortable, there was adequate storage for clothes etc.
H Chase
Leisure with Friends
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
The Swan is a great place to stay, conveniently located near the center of town with easy access to a laundry, an ATM, a Post Office, restaurants and shopping.
The staff are friendly and helpful. Breakfast, lunch and dinner are served and the pub offers light options between meals. Top ratings.
jean guy
Leisure with Partner
8.0
/10
Reviewed 96 week(s) ago
Expedia Group verified review
It was a lovely hotel. Maybe the restaurant could have had better service as it was slow. The floor of our room was noisy and uneven. But it was nicely located and the staff catered to my every whim. 😊
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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