6.2
Pleasant

From 370 reviews

Cleanliness

6.4

Room Comfort

6.8

Location

8.2

Service and Facilites

7.2

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Traveler Reviews Extended Stay America Suites Cincinnati Blue Ash Reagan Hwy

Number of reviews per page
20
40

Top reviews

Verified traveler

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The lobby was being ran by a man who had loud, cursing rap music blaring when we got there. Smoke filling the lobby. He then proceeded to offer us a lower rate but only if we paid cash. Room was very dirty. The only toilet paper in the room was a half roll and only one towel. Given the unprofessionalism when we got there I didn’t care to deal with getting anything we may have needed.
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Jeannie

2.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

First of all, it has no elevators and it’s 3 floors. We booked two queen beds and got two full. We got 4 pillows that were very flat to share with 3 adults and was told they didn’t have anymore pillows. The phone in the room did not work so we could not call the front desk easily, the room was set up to where you could not see the TV from either beds which made no difference because the TV did not work anyway. There was no toilet paper in the bathroom so we had to buy some, nor no pop machines so we had to go back out for drinks. This place is a roof over your head, nothing more, nothing less. We will not be staying there again tonight.
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Amanda
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

It's clear that the employees show up at this property, but management or ownership DO NOT! This hotel is in rough shape inside. It smells like stale smoke in the hallway - the room smelled like fried food and cat urine. After spraying the room and opening the window - we stayed our one (pre-paid) night. The chairs in the room were disgusting to even look at, we covered them with towels to actually sit on. The bed was clearly bought in bulk, cheaply and was extremely uncomfortable - as if all the springs were worn out.
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Victoria
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Leisure

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The staff was very friendly. It was centrally located. I like that I could walk up to the stores go next-door get something to eat and the room was excellent.
Verified traveler
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

The hotel smelt like weed smoke, the room did not smell but the rest of the hotel did. Parking lot had strange people hanging around in it. police did cruse the parking lot, which tells me it's a problem area.
Jonine
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

No elevator, toilet didn't work, door lock for lobby broken No cups for coffee or oatmeal or utensils Staff friendly. Mexican restaurant, Kroger, Mc Donalds nearby Rooms were big, plenty of room to accomodate all.
Karen
icon-Leisure
Leisure

2.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

This hotel should not be renting rooms!! They don’t have housekeeping staff. This was the dirtiest room I have ever been in! The walls were dirty, the door, the furniture had sticky spills that were never cleaned up. The bathroom was dirty - sink and toilet had not been cleaned. A check was missing from the tub. There was a whole section of carpet missing. The table is sagging in the middle. This was atrocious! Fortunately, the staff were very nice. I felt bad for them.
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Peter
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Business

2.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Worst stay of my life. Gross place. Doors didn’t work. Sketchy people everywhere. Smoking everywhere.
Eliott
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

I did not enjoy the stay. I checked in later at night. The lobby smelled of weed. The carpet in my room was ripped and duct tapped back together. The 2 queen beds were facing each other instead of side by side. I did not have a pleasant stay.
Trinity

2.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Noisy
Aimee
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Leisure

2.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Furnishings outdated. Room smelled alike smoke
Patricia
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Friends and Family

4.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

cons: no elevator. extended stay - i'm bringing in lots of stuff, all had to be carried up 2 flights of stairs (and back down on departure!). Floors were filthy; my barefeet were black after walking around. Toilet in first room overflowed raw sewage onto floor. second room, ok, but flushed slowly. kitchen worked fine; ask for utensils, etc at desk, although selection very slim, so bring your own. Pro: A/C, wifi, bed all met expectations. nice that wifi didn't shut off each day, but stayed connected. nice big fridge/freezer. service - staff was polite, moved us to new room after toilet fiasco. however, acted as if dirty floors were out of their control. noticed sign at desk w "no tissue" as i checked out. Who runs out of toilet paper?!! (aside from hurricanes and covid in 2020)
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KAREN
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Leisure

4.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

I don't like to leave negative reviews, but I chose this hotel mostly because I've used Extended Stays before and had pleasant experiences. There was paper taped on the main entrance door lock. I was on the first floor and had to use a stairwell, which had an emergency exit that was usually left open, where anyone off the street could gain entry. As a female travelling alone, I was very uncomfortable in the environment. The "Continental" breakfast was very limited. The room smelled very bad, and the carpet and bath towels were gross.
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Monica
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

That was the most nastiest hotel I have ever been to I left and requested my money back
Debrietta
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Business Family

4.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

It would jave been an ok place but the room was not clean and they need to be updated.
Kimberly

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Staff was very friendly and room was comfortable.
Brandy
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

We only stayed one night but it was a great stay. We got a room that had a little kitchen area too. It was all great the only downfall was there was no kitchen stuff. No bowls, plates, no cups, forks and ect. No big deal we mad due.
Brandi
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Leisure with Partner

6.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Judging from the reviews I was very hesitant about reserving a room here. We got a studio suite which included the kitchen and while it was no frills, it was not bad. The room was decent and clean. Only complaint was the strong smell of stale smoke in our room. It didn’t get any easier as the night went on. But all in all, a lot better than I expected.
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Stephen L

4.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

The interior of the hotel is in very poor condition. The stove looks so old I was afraid to try I as were the cabinets. Crumbling baseboards, leaking shower. Carping was frayed and the room smelled like smoke. I am amazed Extended Stay would put their name to this building. If you are disabled, forget it. No infastructure for a wheelchair or elevator that I could see.
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Tim

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

The staff was friendly the room was like the picture it was easy to book would stay again
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