Confirmed multiple times on the phone that the hotel had received everything needed for us to have a credit card on file. When showing up I was told that there was no credit card on file 15 minutes after I had checked in with no problems and already had my room key. I then had to deal with an employee that was pretty hard to work with for hours before resolving the issue . Other than that every employee was great, also that restaurant and bar has good drinks and food.