Expecting better ….. room was cold… They said that was government policy not to use heater before 10 th of November … paying 450 dollars a day and freezing .. funny ha ???

Excelent al around

The staff was very helpful and friendly

Love the Grand. The name is the perfect fit. It’s so Grand. No wonder Hollywood has chosen to use it in so many movies. More importantly the entire staff is so helpful with whatever you may need. Lastly the location is absolutely prefect. Spanish steps. Trevi fountain. Etc

Bed mattress is old, No coffee in room, 24 service is very limited, No tissue in bathroom, Air conditioning questionable Room size is fair, Over rated for values

Just the washroom was very primitive with the shower The closets are very old The TV channels are very confusing to use Breakfast was not as I expected

Stunning decor and atmosphere Very friendly and accommodating staff

Great location Old room

My wife and I just spent our honeymoon here. The property was absolutely gorgeous, the staff were very kind, courteous, and extremely helpful. The concierge even checked his own wallet when I asked if they could break a €50 and the till didn’t have the right change. The lobby is beautiful, the stunning wide staircase with a lion statue and columns all the way up is breathtaking. Further inside there are painted ceilings, historic artwork, and tasteful furniture. We had drinks brought up to the lemon terrace, filled with lemon trees and strawberry plants, we even saw adorable lizards. The views from the terrace of the Spanish steps and the San Carlo al Corso were fantastic. Our room had two terraces facing Via Del Corso and sitting outside every night with a view of Saint Peter’s Basilica was one of the highlights of every day. The canvas awning over our terrace had a rip in so we didn’t use it, one of the rungs on our curtains was also broken off. Other than that there was nothing wrong with the room at all. It was very hot while we were there in July with temperatures regularly approaching 40 degrees, the ac struggled a bit to cool the room, but we found if we left the doors closed to the sleeping area itself it wasn’t too bad. Just two blocks away you can find dozens of restaurants, a convenience store, pharmacy, and a grocery store not far away either. Close to most main tourist spots. We would definitely recommend to anyone looking for a central luxury stay.

wonderful stay

Perfect location and staff are very professional and nice.

This is an extra overpriced, outdated , very bad managed old luxury hotel. Dont waste your money here

This Hotel is amazing. Staff very friendly. In the middle of it all. We walked everywhere. So many restaurants and bars to choose from. Highly recommend thia gem among so many places. Deluxe rooms are spacious but I recommend an executive suite. 2 large rooms with amazing balcony views and a spacious livingroom to relax in.

A wonderful Roman hotel in the heart of the shopping district. We were walking distance from everything. I literally went out side to walk around 5am and felt super safe. A lot of cute shops/cafes around the area.

First room the gave us had no shower, 2nd room no coffee maker or snacks in mini bar and the shower was broken it would wet the entire bathroom. They tried fixing it but, did not. Roof top bar closed and in disrepair. Repair personnel working throughout the property. The hotel is beautiful but, needs major upgrades throughout.

Excellent staff and accommodations

This hotel has an excellent location. Most all attractions are in walking distance. The hotel itself is very old 19th century edifice. First room we got was supposed to be an upgrade but bathroom flooded after shower. We were moved to a smaller room. Most electrical outlets did not work. At $700+ a night I expect better accommodations. No working restaurant in the hotel. Breakfast was routine continental stuff. Asked for omelette and was told it would cost extra. Staff was very friendly and eager to help. Room service only till noon. We had early flight on checking out day and couldn’t get breakfast, asked for credit but declined stating since we didn’t book directly no credit. The hotel has beautiful interior areas but not worth the price.

First, the hotel is beautiful, the staff were very helpful, and the bed was wonderful. That’s the end of the good stuff. The room needed MUCH more light. Electric outlets were all near floor, and we had to get on hands and knees with flashlight to charge phones and plug in electric kettle. Huge room but no comfortable seating at all. Breakfast very disappointing. Set up to look great, but it was a mirage. Bacon was distinctly old and bad-tasting. I submit this with regret.

Na

It was good , clean room, great location.Wonderful drivers for pick at airport and dropofff. The cleaning staff had no slippers( usually they do) no hard soap only liquid. We are regulars of this hotel for years. No early check in was available. We arrived at 11:00am and waited till almost 4:00pm after 10hr flight. Again no early check in when we stayed 2nights before returning home.