3.7
Pleasant

From 450 reviews

Traveler Reviews ibis Arles

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Top reviews

Laszlo Varga
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4.0

/5

Reviewed 3 week(s) ago

as reviewed on Google

Simple hotel, good price and excellent, friendly personnel. Good value for the money.
Leo McCrea
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1.0

/5

Reviewed 21 week(s) ago

as reviewed on Google

This hotel doesn’t have any aircon and if you try and open windows you get bitten by mosquitoes, when asking the staff they say well it’s mosquito area. Unacceptable that you can’t keep cool for sleeping. Sort it out ibis
Anna Parés Tramunt
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1.0

/5

Reviewed 88 week(s) ago

as reviewed on Google

We went the inauguration week of Les Rencontres, a famous photo exhibition and this was the last hotel available at a price of 150€/night for a double standard room with breakfast. The hotel is located in the industrial zone, 20 minutes walking distance from the town. It was infested with mosquitoes, but the staff offered a killing spray. The room was pretty small, only two towels were offered, flat pillows, no fridge to keep cold water or food, no amenities and bring your own hair dryer because the one in the room is useless. No gym, no restaurant, no vending machine only buffet breakfast and a kind of bar during afternoon. When we asked for another towel to go to the pool they told us that no more were available because they were at full capacity and they only had two towels per room... One day they even forget to restock the towels after cleaning. The breakfast offer was scarce and only one person working there alone to restock, obviously not enough. The last day there were no cereal and yogurt left at 8:30! Beware if you don't speak French, the staff will try their best to speak other languages, but they barely speak English, even the manager. If you are making me pay a 5 star hotel price you better offer a 5 star hotel service.
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Siobhan Parker
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4.0

/5

Reviewed 41 week(s) ago

as reviewed on Google

Friendly and helpful staff. Spotless rooms and a good breakfast. Walking to the centre of Arles took 10 minutes. Recommended for a short stay.
Philipp Möbus
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2.0

/5

Reviewed 129 week(s) ago

as reviewed on Google

It's alright for one night. But I suggest not to eat in the hotel. The food is not really great. Rather choose one of the fast food stores right next to the hotel. I don't like fast food but at least you know what you can expect there. The breakfast is totally fine. About the staff: very friendly and helpful (if you stay until 12 for check out, it might be that the housekeeping team will try to clean your room a few times) just tell them in the beginning you will stay until 12. About the room: if you're delicate you might don't like the room.
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