Beautiful property, close to venues and food, great service

Older property w good location to old port . But week I’m here restaurant & bar closed & temps are 3 degrees Fahrenheit. Would have chosen another property had this been disclosed. Furniture is way outdated. But all staff friendly and accommodating Good value property

The staff made our stay a wonderful experience. This is a beautiful hotel in a great location, highly recommended if you want to experience downtown this winter! The food and service is excellent.

Bright blinking lights above our beds and bugs under the covers. Management was not overly concerned nor did they compensate us adequately for the lack of cleanliness and comfort standards at their property.

Overall, is a great hotel with good amenities, close to the old Montreal and downtown. It also has direct access to the underground city, and the breakfast buffet is very good. We definitely want to be back.

We really enjoyed our stay

The hotel is in a very nice location

Great location.

Everything was great but I must point out the fact that we waited almost 2 hours for our room to be ready. We arrived early (1:30 PM) and understood we were not able to check in until 3 PM. We returned at 3 and the room was still not ready. They offered the lounge area which was warm and clean but had only cookies and coffee. We left and came back at 5 and still waited a few more minutes for the room.

It was top of the Line

Excelent service

Todo increíble supet reconrndado

excellent experience the hotel was beautiful

Lovely room, quiet, staff all friendly, helpful and welcoming.

It was a terrific experience staying at the InterContinental as always. Professional yet friendly staff. Very conveniently located at the old Montreal touristic spot. It would have been more helpful if there was a clear signage at the parking lot entrance. I can't still properly understand how the parking lot payment works and believe I ended up paying more than I should have. Had to pay everytime I took the car out of the parking lot and it was more than I understood for daily parking rate. Other than that, flawless service and good breakfast buffet.

Friendly staff, great amenities, clean and spacious room.

I stayed only for one night and it was perfect... quiet and comfortable!

My 11 year old son and I stayed here over American Thanksgiving for 4 days. The attentiveness and kindness of the staff really stands out. They went above and beyond to accommodate every request. For example, the kids’ menu was missing from the QR code’s menus, so they read it to me over the phone when I called room service. There were two things that weren’t unbearable but could be improved. First, the restaurant and room service menus were essentially identical which wasn’t ideal, but there are so many dining and take out options in walking distance it’s not the end of the world. Also, the rooms are incredibly dated design wise and are sort of shabby - it was obvious everything white had about 5 coats of paint on it, and there are still phones by the toilet, so it’s been quite awhile since they’ve done a proper renovation. However, the hotel itself is very nice and in a perfect location to explore the city, so if you’re not planning to spend a lot of time in the room it’s a great choice.

Was treated like royalty.

We stayed on the 13th floor (I thought that wasn't a thing?!). Anyway, the room was nice enough...basic for luxury. The ice maker did not work on the floor so needed to go to another floor, annoying but little deal. The bathroom left a LOT desired. Who really uses those tubs?? A bigger shower would have been great. The towels were not soft and absorbent and the toilet paper was the cheap scratchy stuff. Again, luxury?? The mini fridge was barely cool and turned all the way up. The TV, don't even get me started. Why not Smart TV's?? Casting from our phones from our apps is so archaic. The bed was decent. Only complaint was the edges of the mattress is very hard and almost hurts when sitting off the end of the bed. So much to be desired but was only one night. We also came from our favorite place the 2 nights before so...