Overall Ratings & Reviews Residence Inn By Marriott Dallas Plano/Legacy

I had a great stay at the Residence Inn. The staff was friendly, and everything was clean. While the room felt a bit dated, it was well-maintained and comfortable.

Its very old and carpet very rough to walk on Sorrry i have been so much hotels around the world, Hotel is very old alll stuff old

I call the front desk to ask where breakfast is served, and the answer was: in the same place as always. I have to say, excuse what? and then she give the answer I was looking for

Friendly staff and clean and comfortable room!

Room was spacious, comfortable but a little dated. Toilet did not flush great. There was a spider web in the bathroom. Breakfast was pretty good. Liked that there were gluten-free muffins!

Good

Cool would stay again

Nice place would stay again

Great service! Joel went above and beyond in making sure our stay was outstanding.

It's a perfectly nice place to stay if you need to go to Plano. Its just not a charming area.

I loved the kitchenette and that the bedroom was separate.

We arrived at the property at 4:30pm and we were informed the room wasn’t ready for another hour. I had to change and do my makeup in the restroom. 30 minutes later we got a room but not the one I booked. Instead of a queen size bed we got a double bed. Our daughter slept on the sofa bed, that was horrible, the mattress was so thin she couldn’t sleep on it. We will not return to that hotel.

Joe was the best!

If you have allergies and/or chemical sensitivities like my family and I, this is a perfect fit with their Pure (hypoallergenic) program! Very friendly and accommodating staff as well!

It’s right across the street from my sons one bedroom one bath apartment so it’s very convenient

The room was amazing! Getting to the room was not as great. We arrived about 9:30 so it was dark and we had to drive around back to park. The parking was very near an entry door. I’m sure if we would have arrive in the daytime or even left after day break, we would have felt better. We were not scared just very observant.

The staff is outstanding, especially Caroline

Great place to stay. Centrally located

Great place to stay on my way to see my mom in San Antonio. Very nice staff and decent breakfast. Will not use Expedia to book ever again though.

Place is surrounded by fun filled attractions