It is very nice. The front desk person is so amazing. I come here everytime I visit and she remembers us. She all ready be knowing what I want and like. The rooms are so nice. And clean.
Paul
Business and Leisure Family
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We checked in, it was late, no staff!! Got to rm...it was dirty, filthy, n had roaches!!.. we left 15 mins later, stayed elsewhere. 10 days later, still no refund...stay away!!
Ray
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Close room was pleasantly big easy parking more than I expected
Clinton
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Wry friendly service
Clinton
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Carol the manager is great!! Very kind!
Virginia
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room itself needs an entire facelift. It reeked of cigarette smoke and we were in a non smoking room. There were cockroaches in the room which indicated there was likely an infestation and was very unsettling. The bathroom was disgusting, along with the overall room itself. There was dirty throughout the room and close by the bed. As well as a lot of dust and might be cobwebs behind the bed. There was hair on the towels in the bathroom and it also looked as though the bathtub hadn’t been cleaned in some time. The kitchen area has dirt all throughout that could not be cleaned by a standard turnover service. There needs to be deep cleaning done at the very least or a complete remodel. It is not the managers or cleaning staffs fault. The owner should have the rooms deeply cleaned and require the staff to do a more thorough clean during each turnover or guest stay. Overall we were so appalled by the condition of the room we felt repulsed and did not feel safe to stay there. We stayed the one night as we had no where else to go but checked out asap and found another hotel the next day. I would like the owner to contact me at McFadden.v@live.ca for a refund.
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Kathy
Leisure with Partner
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Was supposed to have been a non smoking room but smoke smell was strong. Prior guest razor and toothpaste was still on bathroom.
Clinton
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Manager was very nice!!!
Larry
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Very good coming back
Latoya
Friends and Family
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The room was infested with roaches. I have the image if needed. I could not get the heater to work. I was out early and in late and did mot catch the office. My family slept in sweatshirts and sweatpants with socks to stay warm. App wont let me upload photo. Send me a link to share the photos.
Annmarie
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The stay was great! Great staff, great room… the only complaint was the water pressure in the shower was very low and the water pressure in the sink was way too much, made a mess when you turned it on. But other than that we had a wonderful experience staying at this property. Will definitely be staying again!
Rachel
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
We had a great stay…until our key cards were deactivated after night 1, and we ended up having to wait all night for someone to let us in our room.
Nicole
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The staff was very friendly and helpful. The room was clean and more than adequate for my needs.
Verified traveler
Friends and Family
2.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The rooms are so nasty. The bathroom door didn’t close all the way. The walls were smeared with filth. Nothing like the picture shows.
Barb
Business and Leisure
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff was wonderful. Any problems with the room they got on it right away. The rooms have been newly updated.
fred
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Staff was great the mgr was so helpful and so courteous !
Richard
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Easy check in. Friendly staff. Rooms were clean. For a couple of nights it was ok. I was a bit apprehensive about a couple of guests. All in all, it was a decent stay