Overall Ratings & Reviews Candlewood Suites WASHINGTON-DULLES HERNDON

Location to airport

The pros: Bed and pillows were insanely comfortable. Kitchenette and office space were ample and well designed. The cons: A bit dated. Kind of musty. Slow elevator.

Smelled like smokers had been in room previously, bathroom was very old and beat up

Horrendous property. It smells so bad. Unsafe

Easy check in close to most of NVA tech companies

It was OK. Served the purpose. The room is a bit run-down. This property is over-priced for the condition of the property.

Huge disappointment

Staff was very polite and efficient. Room was clean and quiet. I would recommend this property to my friends.

PROs- good location , good service , clean rooms CONs- they didn’t have the room I booked ! Came to Herndon and I booked through Expedia . I specifically wanted a kitchenette and 2 beds . Slightly expensive but I went ahead and booked it . The location was good and parking lot was big and was good . Room was near and clean . Bathrooms were ok .. When I went to check in , I was told that they didn’t have the room I booked . I was initially upset but then they gave me 2 rooms next. To each other with 1 bed in each room ! The guy in front desk was helpful even though I didn’t get what I booked . No complimentary breakfast .. not much of amenities . It was an average experience . 3 stars ⭐️ ⭐️⭐️

Nice experience

nice

Great place

Very good

We were able to check in an hour early. We only stayed one night. It was comfortable and let our needs. The door was kinda bent on one side. It didn’t impede with its ability to open/close or lock but still noticeable. Made me wonder if someone tried preying it open in the past.

Cheap and convenient

Third world. Nothing worked, from the water in the bathroom to the microwave. Clueless inept staff.

Decent value. 8 minutes to airport. Staff was pleasant. Petty quiet for being nearly fully booked. Could walk to restaurant at Westin.

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How friendly the customer service staff was.

The room and bathroom were clean. The hallway had a bit of a musty smell. I noticed, but my husband did not. It’s an aging property, but for the price a good value. The bed was comfortable and the temperature of the room very pleasant. The location is convenient for a short drive to restaurants and shopping.