8.4
Very Good

From 392 reviews

Cleanliness

8.8

Room Comfort

7.8

Location

7.2

Service and Facilites

8.8

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Traveler Reviews Grand Hotel Excelsior Amalfi

Number of reviews per page
20
40

Top reviews

John
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The views are stunning, the rooms clean, and overall facilities are good. However, we went mid October, and the pool closes on the 15th of October, which is not advertised, and unfortunately was a large part of the reason we'd booked. At the outside we missed the shuttle bus from Amalfi to get us to the hotel (it does not wait, booking makes no difference), and at the end our bill had been scammed. Food was expensive as well, and overall not what you would expect from a relatively high class establishment.
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William

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

My wife liked this property more than I. The hotel was built in 1835 but has only been updated to circa 1960, and in some places, it shows. We were there off season and pool was empty which detracted from the overall look of the property. Big room was sparsely furnished but opened onto unforgettable deck overlooking Amalfi coast from a higher elevation than in town. So yes, the surroundings are spectacular but the hotel isn’t keeping up. Shuttle is wonderful (and necessary) as a way to get to town and back. Great staff and great breakfast. Solid 4 stars for a less expensive place to stay in Amalfi.
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UMIT
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Staff is great. Hotel is old.
Deborah
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The hotel was stunning and staff was excellent!
Barbara
icon-Leisure
Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

This hotel has to have one of the best views on the Amalfi Coast. The staff is welcoming and helpful with any of your needs. It is vey high up from the beach area so the hotel provides vans to transport guests to and from the town center. The facility and rooms are spacious with balconies that overlook the sea. Meals are served in a beautiful dining room or on the veranda again overlooking the sea.
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Mark
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

My wife and I stayed at this hotel for two nights at the beginning of September 2024. We wish we would’ve stayed an extra couple days. The hotel is very nice with a mid century modern vibe. We really enjoyed the pool area and our room had a nice balcony view overlooking the sea. This hotel has a free shuttle that will take you to downtown Amalfi and also to their private swimming beach. Be aware that if you stay at other hotels in the area, the taxi rides to the center of town are very expensive. The free shuttle was a godsend. The front desk staff greeted us warmly and showed us to our room. When we had an issue with our bill at checkout, the staff quickly rectified the issue. The daily breakfast on the veranda overlooking the sea was a great way to start your day.
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Sandra
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Absolutely loved this hotel. Spectacular view from the room, great service from everyone, food from restaurant was delicious.
Lucille
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The view is spectacular! The rooms are older but the staff makes up for any shortcomings in that regard. The shuttle that takes you from town and back runs regularly and is a must! The staff helped us with some logistical planning and were always nice and helpful. The breakfast is full of variety and quality offerings.
Gary
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is literally on a hillside, with an amazing sea view. Even though it's a short distance from the Amalfi city center, you feel very remote. This is due to the winding streets to get to and from the hotel. You would not want to walk very far from the hotel based on the narrow street and extreme elevation changes. That being said, we didn't leave the hotel for 2 days and were perfectly content. Our aim for this visit was to relax, and we were able to do that. Food on site was exceptional - not only in quality, but in presentation. Most of the staff was attentive and friendly, but not all. We enjoyed many lunches and dinners, but the breakfasts really stood out. The housekeeping staff was second to none. Very thorough, always busy, and friendly when engaged. We would definitely recommend this hotel.
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Michael

8.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was nice & staff were all friendly and helpful. Room was clean, a little dated but overall nice stay. There is a shuttle that takes you to the city center, have to schedule that.
WLADIMIR SERGEO
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

We loved everything about the hotel location and it's staff.
Paula
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Good hotel, fab terrace and pool - the bedrooms are a little tired.
Randy

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful hotel with amazing viewto use as base for exploring capri.amalfi.positano etc. free shuttle to ferry and downtown amalfi every 20 minutes
Louis
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Our stay was very, very nice. The staff was very helpful.
Jennifer
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Excellent hotel - rooms on the 5th floor are newly renovated and modern. Views are spectacular at every vantage point. Great breakfast with many options and fresh squeezed juice. Staff are incredibly welcoming and helpful. Love the free shuttle to Amalfi city centre running every 20 mins until 11pm. Would highly recommend.
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Gemma
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful hotel that has amazing views of Amalfi. Our room was spacious and clean with a wonderful sea view. Staff were exceptional and accommodating. It is a distance from the town of Amalfi, but the hotel provides a courtesy shuttle bus which runs every 20 or so minutes which you just book online. I would definitely stay again!
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Dalibor
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Perfect view.. Not happy with the service stuff, especially the waiters..
hala
icon-Business and Leisure with Partner
Business and Leisure with Partner

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Very nice hotel has an amazing view and amazing staff and helpful and the room was amazing and Nicly furnished,, and the best thing is the translation to and from the hotel for free , always available just u have to call and reserve,, thank u so much I will be back for sure
jane

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The most AMAZING views and quiet away from the busy busy Amalfi village . Staff all went above and beyond . Fabulous service . My 2nd visit and I would go back !!!
Raleigh
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Extremely friendly helpful staff. The food was delicious, the beach was wonderful, the pool was wonderful. Good A/C and incredible view. Our shower head had an issue they weren’t able to fix due to not having a new shower head but they made it right in the end by compensating a full dinner and wine. 5 stars and highly recommend. Amazing
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