8.4
Very Good

From 56 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

7.9

Location

9.2

Service and Facilites

8.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Victoria Chau Doc Hotel

Number of reviews per page
20
40
Customer reviews
Tran Q. H.
icon-origin-TRAVELOKA

5.1

/10

Reviewed 216 week(s) ago

4 star hotel but if rated only 2 stars. Old, 4-star WC with stained-colored curtains in the bathroom. There are no brushes, cotton swabs, drinking water for guests. What is unknown is contained in the glass bottle with the lid. the mattress is a spring mattress that is uncomfortable. the soundproofing is bad. breakfast is only a few dishes.
Read More
Translated by Google Icon
See original

1 people find it helpful

Accommodation's Reply
18 Mar 2021
Dear Anh Quoc Hung, Thank you for choosing Victoria Chau Doc as a stay for your recent Western visit. Thanks for your sincere comments on our hotel service, these comments will be the basis for us to improve the service more and more completely. However, there are some points in Victoria Chau Doc that we would like to explain to you to understand and sympathize more with you during the operation: As Mr. Hung knows, environmental protection is the most pressing issue currently. At present, at Victoria Chau Doc, we do not place disposable items such as brushes, cotton swabs ... but only when requested by customers, in order to minimize the amount of waste in the environment, and to treat Thank you to the customers who have accompanied us in this activity, you will give each guest an ice cream at the restaurant when the customer is not using items such as: a toothbrush, cotton swab ... and this notice contains Put it on the guest room. Welcome drinking water in a glass bottle with a lid is purified water extracted from a large purified water bottle in order to limit the plastic bottle being discharged into Mr. Hung's environment. I hope Mr. Hung sympathizes with my shortcomings and we look forward to welcoming him back so we have the opportunity to welcome him and his family with a more perfect hotel service. Thank you. Best regards, Yours sincerely Customer service department
Translated by Google Icon
See original
Nguyen N. S.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 230 week(s) ago

Room cleaning without the addition of amenity toilet supplies (cotton swabs, brushes, toothpaste, head covers, razors). Wifi extremely poor, can not connect, flush the toilet broken. The TV cannot be connected. When going the wrong way to Victoria Nui Sam, the receptionist did not say that 2 guests were the same system to guide guests to change across rooms (or extra money) to book Victoria Nui Sam. Room lots of mosquitoes. The air conditioner is too loud. Not worthy 4 star hotel.
Read More
Translated by Google Icon
See original

1 people find it helpful

Nguyen H. T.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 234 week(s) ago

Great service and location. The staff is extremely helpful and supportive, take care us from the minor things. Room is clean and the view is perfect. Will come back definitely

Find this review helpful?

Vinh H. B.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 235 week(s) ago

This hotel is perfectly matched for my purpose of the trip which is to celebrate my birthday. I chose this for a reason actually. A boutique hotel with a significant style of Indochina. The perfectly professional staffs Great location which lies on the Bassac river with magnificent view. Room are well equipped and comfortable.

1 people find it helpful

Nguyen L. U.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 268 week(s) ago

Their staff was very nice and kind specially the reception. Beautiful room and careful service.

Find this review helpful?

Lily H.
icon-Family
Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 268 week(s) ago

The hotel is clean, spacious, enthusiastic staff will come back if given the opportunity
Translated by Google Icon
See original

Find this review helpful?

Nguyen T. H.
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 270 week(s) ago

Room is clean, comfortable, friendly staff. Breakfast many dishes, delicious. Will come back on the nearest occasion!
Translated by Google Icon
See original

Find this review helpful?

Le Nguyen T.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 274 week(s) ago

On the 3rd of Tet, the 4th Tet comes back, staying for just 1 night has not experienced much. I feel that the room is a bit small compared to my thoughts. Friendly staff, small pool compared to 4 star quality.
Translated by Google Icon
See original

Find this review helpful?

Do Thu H.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 296 week(s) ago

The hotel is clean, nice view right next to the Hau River. Central location, convenient transportation.
Translated by Google Icon
See original

Find this review helpful?

Profile Picture
Do Thi P. N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.7

/10

Reviewed 306 week(s) ago

Great, friendly staff, very poetic and nice view
Translated by Google Icon
See original

Find this review helpful?

La Ngoc K.
icon-Family
Family
icon-origin-TRAVELOKA

6.2

/10

Reviewed 313 week(s) ago

winter guests should not serve thoughtfully. Air-conditioned dining room too hot. Breakfast is not varied. Not good. The city hall is not soundproofed so it is quite noisy. The pool is not very clean. generally not as good as the first time I stayed
Translated by Google Icon
See original

2 people find it helpful

Hoang Loc Nguyen
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 316 week(s) ago

Extremely comfortable. Good service, dedicated, attentive
Translated by Google Icon
See original

1 people find it helpful

Pradeep G.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 325 week(s) ago

Highly recommended. Staff very helpful!

1 people find it helpful

Do Le M. D.
icon-origin-TRAVELOKA

9.3

/10

Reviewed 364 week(s) ago

This hotel is great but they need to upgrade their air conditioner. It's too old to use currently. Their tour to Mekong river is perfect, people should try

1 people find it helpful

Profile Picture
Dao T. P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

6.3

/10

Reviewed 373 week(s) ago

Hotel has a good location. But hotel has many trouble at toilet, shower. It so bad. About service, For me that it is not 4 star. it is 1 star. About food, so bad for a hotel 4 star.

Find this review helpful?

You’ve read all the top reviews.
Number of reviews per page
20
40