Dear Anh Quoc Hung,
Thank you for choosing Victoria Chau Doc as a stay for your recent Western visit. Thanks for your sincere comments on our hotel service, these comments will be the basis for us to improve the service more and more completely.
However, there are some points in Victoria Chau Doc that we would like to explain to you to understand and sympathize more with you during the operation: As Mr. Hung knows, environmental protection is the most pressing issue currently. At present, at Victoria Chau Doc, we do not place disposable items such as brushes, cotton swabs ... but only when requested by customers, in order to minimize the amount of waste in the environment, and to treat Thank you to the customers who have accompanied us in this activity, you will give each guest an ice cream at the restaurant when the customer is not using items such as: a toothbrush, cotton swab ... and this notice contains Put it on the guest room. Welcome drinking water in a glass bottle with a lid is purified water extracted from a large purified water bottle in order to limit the plastic bottle being discharged into Mr. Hung's environment.
I hope Mr. Hung sympathizes with my shortcomings and we look forward to welcoming him back so we have the opportunity to welcome him and his family with a more perfect hotel service. Thank you.
Best regards,
Yours sincerely
Customer service department
