Overall Ratings & Reviews Extended Stay America Suites San Rafael Francisco Blvd East

Literally disgusting.

The front desk staffs were friendly. The room was clean and well maintained. I love to come back here sooner or later, and I will definitely recommend this hotel to my family and friends.

Nice size room. Comfortable for sure!

The building is old, the room/bathroom didn’t look good and had a weird smell.

It was easy for us to stay in your hotel with our dogs. Room was nice. All excellent.

Absolutely Disgusting! Cockroaches in the bathroom Stained furniture won’t imagine what they’re From ! The hall floor I stayed on smelled like disgusting rank food all through the air always remember as I have to remind myself, but you get what you pay for and I got less than that. Avoid this disgusting hotel at all costs.

Horribly kept hotel, ac and tv didn’t work properly and the room was full of cockroaches. The noisiness of the freeway and the rest of the guests helped to make this the worst place I’ve stayed in decades!

Breakfast was a joke. Oatmeal as your only option on a Saturday, not the best.

We were well cared for when we stopped here for the night and I would highly recommend this hotel

This place is amazing! They have a full kitchenette.... Beautiful rooms and hotel.

Bugs everywhere

The bathroom door was missing a the locking mechanism, the refrigerator was also really loud. Normally I don't have any issues with Extended Stay properties but this location could use some maintenance.

Excellent service from staff/s…thank you peter!😊

We first got a room that had a completely dirty bathroom and had to get a new room

Peter at the front desk was rude. And my vehicle was broken into

The hotel turned me away because they didn’t have any available rooms. My card was charged

Hotel did not have any rooms available even thought online showed as open. They upgraded me to another room and charged me the difference. It was not my fault that they did not have an accurate description of what rooms were available yet they still made me pay more for a room with one bed. Terrible experience

The service was horrible the manager not letting me splaing about the service that we gat on extra charge on our room the charge me on m credit card twice and we were there n the hotel one a week for the hole summer I don’t recommend

Nice stay

There was cockroaches in my room had to be switched