Overall Ratings & Reviews Holiday Inn FORT WORTH NORTH-FOSSIL CREEK, an IHG Hotel

Hotel was very nice and clean, we would stay again.

The hotel was nice and beds were comfortable. The only issue I have was the water pressure on the shower wasn't great. The lighting and cleanliness was great.

I have no review. It was a clean room. Nothing special.

Check in/out desk ladies are friendly, helpful and professional. All had great personalities !!! The room was spacious and clean. Great hotel for the price, however the jacuzzi didn’t heat up the first night and it had bugs the next day around the hot tub which is located inside the building. The pool looked like it had sand at the bottom and had particles ( film and icky stuff) in it. Not relaxing at all. We picked this place more so for that amenity and look of the pool and hot tub. However, again staff at front counter and the bar was the trips saving quality. Probably won’t be back to this one again because pool and hot tub mean everything for us when choosing a place to spend our hard earned money.

I appreciated the noon check out time.

Very nice

Room was fine but we got charged double and now we have to wait 5-7 days for it to reverse off our account.

When I checked in and went to the room, the toilet seat was not bolted down to the toilet. I reported it to the front desk and they said they would find me another room- the next morning the front desk lady was not helpful and gave away the room because I wasn’t in the hotel at the time it was ready. She didn’t make any effort to call my cell phone or get in contact with me about the room. This hotel was also being renovated and they had someone painting the bricks outside and it made the entire hotel smell like fumes

No water pressure and it took 30 minutes for the hot water to get actually hot instead of lukewarm

Person at the front desk barely said a word while we checked in. The name of the hotel on this website does not match what’s on the building if the sign. Website says Holiday In Express and the building says Radisson. The amount charged to my account doesn’t match what was quoted. The hotel is nice just disappointed. I would give it another shot in the future.

The odor from work being done outside permeated the rooms.

The hotel was without hot water for 2 days. Also. No complimentary breakfast, when we paid for one. Was not offered any kind of discount toward our bill. Unacceptable for a large hotel chain like this one.

Beds were comfortable and area was safe. The issue with our room (514) was that the toilet wasn’t properly secured to the floor. Was wobbly. The mini fridge door wasn’t closing properly. We were unable to use it. Other than those 2 issues we were good.

Outdoor building light was ahining directly in the window. There was a bug problem in the room and shower. Microwave and refrigerator did not work. Tv lost connection. Elevators were filthy. Booked room with the pool and hot tub being available and the day of the arrival was notified they were under construction.

Everything was great!!

Family stay

The hotel is transitioning to be a Four Points, I wished that was disclosed. The room are being remodeled, however, it smells like dirty humid clothes. Staff was excellent.

Great breakfast

Swimming pool not available, stated not their responsibility to update site.

Dirty room, bed was terrible