8.5
Very Good

From 104 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.7

Meal

8.5

Location

8.4

Service and Facilites

8.5

People often mention about Borneo Beach Villas & Suites
All
Family Friendly (2)
Surroundings (1)
Staff Friendliness (1)
Bedroom (1)
Taste (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Borneo Beach Villas & Suites

Number of reviews per page
20
40
Customer reviews
Nur H. B. L.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

The staff was very helpful and accommodating. Room was large and comfortable. The food was okay. It would be better if they improve on food variations. Overall everything is great. Will repeat again

Find this review helpful?

L***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.2

/10

Reviewed 23 week(s) ago

The room is quite old but still consider OK and quite clean.

Find this review helpful?

U***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.4

/10

Reviewed 30 week(s) ago

-There 's a beer (garbage) in the fridge.-The living room was not clean. We sweep the living room ourselves.- One apartment was not ready to check in by 3pm. We checked in at 5pm.- Air conditioner in one of the living room was not cold.- Can't find the counter for check in for first time customer.

Find this review helpful?

M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 32 week(s) ago

Great Stay, but Room for Improvement in Service.

Find this review helpful?

Muhd N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 45 week(s) ago

Excellent service. Will repeat it soon.

Find this review helpful?

MOHD E. B. R.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 52 week(s) ago

Tempat yang sangat menarik. Susana yang mendamaikan. tempat yang bersih dan staff yang mesra.

Find this review helpful?

Angeline
icon-origin-TRAVELOKA

5.1

/10

Reviewed 54 week(s) ago

Isolated area. Furnitures are old. Very dark at night, far from city. Inconvenient. No room cleaning.

Find this review helpful?

MOHD E. B. R.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 58 week(s) ago

Penginapan sangat lengkap, bersih, kemas dan cantik.ada tempat masak dan tub mandi. saya bagi 5 bintang..tempat paling lengkap penginapan setakat ni di kota Kinabalu. semua staf juga ramah dan sopan. kami akan datang lagi ke sana

Find this review helpful?

Chong Y. C.
icon-origin-TRAVELOKA

5.8

/10

Reviewed 103 week(s) ago

The first night I checked in around 11.30pm directly have no electricity and the second night have no electricity again around 5.30am and every electricity cut lasted for 3-4 hours, we can't sleep or even brush up. The good thing about the place is really on the beach side and Haikal is friendly. That 's why I give 2 star only.

1 people find it helpful

Accommodation's Reply
12 May 2023
Dear Yuan, thank you for the review and compliment towards our staff. We apologize for the inconvenience caused to you during your stay. We will bring this review to upgrade our facilities and to serve you better on your next visit. We hope to see you again!
JAMALIA B. B.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 179 week(s) ago

Spacious, clean and comfortable house. Very cool air conditioning 👍 Beautiful and clean beach
Translated by Google Icon
See original

Find this review helpful?

Kasbi b. b.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 180 week(s) ago

Very long Q just to get pass the guard. Very expensive deposit, almost the same as the room price. Unnecessary rules (I. E. Need to wash and keep the dish clean), What is the function of your housekeepers. Swimming pool only 20 minutes.

1 people find it helpful

Rosmawati R.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 205 week(s) ago

We’ve extended our stay to one more day but unfortunately there was some internal miscommunications over the management’s side causing us 3 times disruption during our stay. What’s worse was when 1 of it was from one of the housekeepers who suddenly just entered our room using their own key. We explained to her regardless and thought that there’ll be no more problems until there’s another knock on our door around 10.30pm at night asking about our check out to which made us a bit furious and kind of worried to sleep back in case if there’s another knock soon. Other than that, there’s some water disruptions during our stay.
Read More

2 people find it helpful

Syida D.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 211 week(s) ago

I'm satisfied to stay here for 1 night but I recommend you to put a big plastic bag in dustbin Because there's no plastic bag in dustbin

Find this review helpful?

Accommodation's Reply
16 Apr 2021
Dear guest, thank you for your honest feedback about the inconvenience caused to you. We truly apologize that our facilities and services offered did not meet your standard, we will take this feedback seriously to further improve our facilities and services. We look forward to welcoming you back in the future with better service and facilities!
Jessica m.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 254 week(s) ago

Great hospitality. Breathtaking view. Pool awesome. Thank you. Sure will come again.

Find this review helpful?

Sarah J. B. S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 272 week(s) ago

Clean rooms, excellent service.

1 people find it helpful

Accommodation's Reply
15 Feb 2020
Dear valued guest, thank you for spending your time giving us feedback. We are glad that you enjoy your stay here at Borneo Beach Viilas. We will take this feedback to further improved our facilities and services. We look forward to welcoming you again in the future with better service and facilities. Thanks!
Profile Picture
Duffy H.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 275 week(s) ago

Easy check in, place still well maintained

Find this review helpful?

Junilie B. G.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 280 week(s) ago

I had great experience stayed here with family, Thank you so much for a beautiful and memorable trip... I would highly recommended it to everyone, You will no regrets 😍
+4

Find this review helpful?

Profile Picture
Muhammad A. b. A. R.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

8.7

/10

Reviewed 319 week(s) ago

Far from the main city and airport so it’s quite a boring place. But just for one night stay to enjoy the nature with beach is fine. The staff the should at least show us the place where our room located at since it is quite far and too many rooms and houses located further from the check-in house.

Find this review helpful?

Nurul S. b. P.
icon-Family
Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 330 week(s) ago

The hotel is perfect for holiday gateway.. The room is spacious and the bathroom are perfect. Will comeback again for another stay. 100% recommended. Unless the aircond at our living room is not functioning. The rest is perfect. Wake up in the morning with ocean view is beyond spectacular. Watching sunset at the beach with BFF are memorable. We are having our steamboat session at our house since food stalls are far away from the destinations. Prepare food for dinner if you are planning to enjoy your stay at the place during night.
Read More

Find this review helpful?

SITI N. S. B. N.
icon-Family
Family
icon-origin-TRAVELOKA

9.1

/10

Reviewed 331 week(s) ago

We come again to celebrate our anniversary. The staff r friendly and helpful, the room was comfy as usual. The view is superb, got sauna and spacious bathtub inside the bathroom. Everything just nice and we r enjoy our staying here. Definitely will come again.

Find this review helpful?

Number of reviews per page
20
40