Great location and better people. Everything was great!

Excellent staff and clean room

Loved my stay here. New, comfortable and cute. Highly recommend this hotel!!

Room was very small, but this is central London. Location was the best part, across the road from the Royal Mews, a stones throw to the Palace. Could easily walk from Victoria station, and onwards to the Palace, Westminster etc.

Friendly staff, clean rooms, clean rooms but not enough lighting.

The staff went above and beyond to ensure my mother had a wonderful birthday stay. Will definitely stay again and again.

Fantastic stay with very friendly & helpful staff, notably Nived at reception that made the experience very seamless. They did a surprise for us for our anniversary which made our stay extremely special. Would definitely stay here again & ideal location too!

Absolutely immaculate hotel!! Enjoyed my stay, only really had a few comments that would have made it absolutely perfect: the hot/cold tap in the shower turned the wrong way (hot was cold and cold was hot- luckily im someone who gradually turns the shower dial) and the rooms are soundproofed the doors are not (i was opposite the lifts so was woken up several times with people talking outside waiting for the lift) With that being said, there were so many amazing things with this hotel, the staff were so attentive, i was able to keep my bag at the hotel whilst i went about my day, the bed was huge and incredibly comfortable, the room i stayed in had a ghd hairdryer which dried my hair in minutes!

Very convenient location, clean and comfy

Clean comfy friendly and a very convenient location to explore London. Pretty good value all in all

Excellent location. Very good and friendly service.

Staff was great, room was perfect for a couple

Good location near Victoria, very clean and modern. Comfortable and good mini kitchen facilities including kettle. Smart layout for small room. Staff always greet with a smile, very approachable. This is 2nd Resident Hotel we have stayed in after theatre evening, rather than running to try to get train home. For us perfect balance of clean functional tasteful space - will definitely book this hotel group again.

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Brilliant place to stay! Staff fantastic and super helpful. Room well appointed and comfy. Kitchenette, a real bonus!! Tube very close, M &S and eating spots too. Lovely walk past Buckingham Palace through park to Piccadilly area.

We loved this hotel. It’s a 3 minute walk to Buckingham Palace and 4 minute walk to Victoria station. It’s a wonderful and safe area. Lawerence was very helpful in every detail from speedily checkin, info and recommendations and willing to help us to store our heavy excess luggage for a week as we head over to Belgium and Paris. Highly recommend to anyone ! We will be back !!

Kitchenette feature was useful (sink, fridge, plates and cutlery). Room wasn't large, but it's London. No facewashes or bars of soap in the bathroom, the tub was a tripping hazard. Confusing array of light switches. I would stay there again but would need a safer shower.

The staff were absolutely fantastic and made our stay really special, decorating the room for my sister’s 18th birthday with balloons, Prosecco, chocolates and a hand written card. The bed was super comfortable and the location is perfect. Would definitely stay again!

Welcoming staff, surprisingly big enough room, spotless and good scent in room, easy check in and check out, perfect for one night solo stay.

Very nice, comfy bed, cute closet kitchenette! Great location and friendly staff. Highly recommend