Quiet and will be convenient only if you drive. Rooms size are consider quite big.

Ok in general but it seemed like the staff there are not the most seasoned. The check in was unpleasant for me and I realised that I was not the only one who felt that way because my sister in law who checked in a few hours before me had the same less than pleasant experience that was not what we had come to expect of a Marriott establishment.

The room was very spacious and clean. The hotel is in a very nice wooed area. The staff was excellent. Very very friendly and helpful.

Quiet and clean place.

Overall acceptable but not best

When I arrived, I had lost my JR Rail Pass in Tokyo. The hotel clerks called Tokyo and was able to locate it. I don’t think I could have done it because of my poor Japanese language. This was a miracle and I truly appreciate their efforts and patience.

Breakfast was good. Room was clean and modern. Road in is a little dark at night but that's to be expected in that area. Not much of a view but plenty of fresh clean air as it's surrounded by trees. Paperless checkout would have been nice. Japanese hotels love to print out a bill on A4

We stayed 3 nights there . In general the hotel is clean, spacious and nice with hot spa. Breakfast also good with wide variety. However there is only 1 restaurant which not much selection

Great location near Yamanaka lake with spectacular views of Fuji-san! Friendly staff and great room service. Thanks!

Private Onsen in the room was awesome, good location for day-trips, very kind staff

Private onsen in the room is great. It is better if there is a view of Mt. Fuji at the same time with the onsen. 🙂

The bathroom is small. The entrance to the bathroom is not level with the rest of the room

Difficult location to reach. Need a professional bartender

Forget about the view of the hotel and pls do not advertise being see my fuij which is not and some of the room is facing the cabbage dumb and they show other room for me and it has food on the floor. And the onsen is not full time for people to stay only few hours per day!! So hard to come across our family holiday with granny and grand children together, it was not too nice!

Staying with this hotel the second time. The best hotel I have ever stayed throughout my travels. The room is huge and spacious. Furthermore, the daily room service is top notch and a lot of effort can be seen put into it. The breakfast is full of variety and delicious. Highly recommended place to stay if you drive.

Excellent stay here with my family in early Jan - Lots of lovely countryside to explore especially the lake. Pros - Excellent Staff in Restaurant as well as hotel itself, free shuttle down to the lake, free saki at NY. Cons - very small bathroom, beds are futons and very hard in some cases. long wait for breakfast in morning and log wait to check-in. Needs to be an airport shuttle as well - we had to pay exorbitant private car costs to airport - Otherwise would stay again, great views of Mount Fuji and great location.

Modern, clean, comfortable, spacious (especially for Japan), and well appointed rooms. We were upgraded and our room included a private onsen -- highly recommended! The property is a little far from the town so its best if you have a car. We will stay there again for our next visit.

Excellent resort surrounded by greenery. Large, modern, neat and tidy public bath with sauna and open air bath. Service was excellent - they sent us a complimentary slice of cake at midnight for my wife's birthday. Highly recommended for those who do not need to stay right next to the lake.

The staff was very good and helpful. They saw us with young kids and helped with our suitcases. Room is new and clean :) There were 4 of us and the hotel only prepared 2 futons in the evening. We had to prepare 2 futon beds ourselves every night, when we are back in our room.

Amazing hotel. Big room ,clean bedsheets , new facilities. Breakfast is amazing, many janpanese style foods. The dinner was more like western two courses set menu, a little bit disappointing because we was expecting Japanese style half board dinner . But the food and staff are still very good Anyway nice hotel, strong recommended