First time trying this hotel
There is no elevator up the stairs which are quite high
When booking in the application, a photo of the bed, bathroom, etc. appears
When checking in, it turns out there is only 1 sofa
It is not possible to even place a suitcase
I checked in at 15 and planned not to stay overnight, check out at 20 because there was another flight
There is no toilet and
Can't take a shower / change clothes
The officer was asked if he wanted to take a shower or toilet, he said there was none and couldn't
Forced to upgrade by paying 2x see
What appears in the application is different from reality
To be a concern for management
Customers feel pranked
Just this once
Other customers
Use a hotel outside the airport only
With the price I paid today, I will get much more comfort and satisfaction
In addition, there are already pick-up and drop-off facilities