8.2
Very Good

From 1,556 reviews

Provided by travelers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.1

Location

8.5

Service and Facilites

8.3

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Traveler Reviews Sabda Alam Hotel & Resort

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Customer reviews

I***O
icon-origin-TRAVELOKA

9.1

/10

Reviewed 2 week(s) ago

Comfortable, easy access. Food is quite good. Room service is fast.
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1 people find it helpful

Aditya R. G.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Just a suggestion to make the bathroom smell a bit less comfortable. Thanks
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1 people find it helpful

Accommodation's Reply
16 Mar 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We apologize for the inconvenience. Hopefully, on another occasion we can provide comfort and provide optimal facilities for you while staying at our hotel. Thank you, we look forward to your return. Best Regards Management Sabda Alam.
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Desydawati B.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 week(s) ago

friendly staff, yummy meal, really good view, clean environment.. clean and comfortable room..want to come back here again..🥰🥰🥰 thanks a bunch sabda alam glamping ⭐️⭐️⭐️⭐️⭐️
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1 people find it helpful

Accommodation's Reply
05 Mar 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We are very happy to be able to provide good service for you, with a beautiful view facing the mountain and a clean environment making moments with family enjoyable. Thank you for choosing our Hotel to stay, we look forward to welcoming you back. Best Regards Management Sabda Alam.
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R***i
icon-Leisure
Leisure
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9.0

/10

Reviewed 6 week(s) ago

The soaking room and room properties are not optimal...so that they can be improved again in the future...hopefully the variety of food at breakfast can be increased with a more varied menu.
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Accommodation's Reply
26 Feb 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. Hopefully on another occasion we can provide comfort and a more varied variety of food that can provide its own satisfaction for you when staying at our hotel. Thank you, we look forward to your return. Best Regards Management Sabda Alam.
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E***c
icon-Staycation
Staycation
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8.5

/10

Reviewed 7 week(s) ago

The hotel service is good and the atmosphere is very pleasant.
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1 people find it helpful

Accommodation's Reply
26 Feb 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We are very happy to be able to provide good service for you. In addition, it is also supported by a pleasant atmosphere that creates beautiful moments for you when staying at Hotel Sabda Alam. Hopefully on another occasion you can stay at our hotel again. Best Regards Management Sabda Alam.
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Shebika Z.
icon-Staycation
Staycation
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9.1

/10

Reviewed 8 week(s) ago

It's not bad, the staff are friendly, it's a shame the waterpark is cold.
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1 people find it helpful

Accommodation's Reply
11 Feb 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We are very happy to provide good service to you. We only apologize for our Waterpark, it happens to be cold water, while the warm water is only available in the children's pool and hotel pool. Hopefully on another occasion you can stay at our hotel again. Best Regards Management Sabda Alam.
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A***R
icon-Staycation
Staycation
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9.3

/10

Reviewed 9 week(s) ago

The hotel staff are very friendly, even long before check in they were given free parking facilities and when they checked in the items in the vehicle were safe.
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1 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We are very happy to be able to provide good service to you. We look forward to welcoming you back to our Hotel. Best Regards Management Sabda Alam.
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Vony Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.8

/10

Reviewed 11 week(s) ago

minus : stayed in a festive room type. the room decoration is very old-fashioned, the bathroom is poorly maintained and not clean, the bathtub looks like a fish pond 😅, the blanket has stains. the mountain view is covered by the hotel building. just try this hotel once. overall it is not comfortable for a staycation with family. there is no elevator (because it is only 2 floors) so the suitcases have to be lifted up the stairs, fortunately there is an officer who helps lift the suitcases to the room, but when going home I have to lift it myself. for the price it is quite expensive so with room facilities like that (I compare it with neighboring hotels that have much better facilities, but the price is the same) plus : warm water swimming pool, there is a waterboom, breakfast is quite varied, the taste is quite good, there are gym facilities that can be used. friendly officers.
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5 people find it helpful

Accommodation's Reply
17 Jan 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We will always strive to improve our services and guest facilities while staying at our hotel. We hope that you can stay at our hotel again by trying another type. Hopefully, on your next visit to Sabda Alam, there will be a much better change. Best Regards Management Sabda Alam.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.7

/10

Reviewed 11 week(s) ago

The only good thing about this hotel was the friendly staffs. Overall, this was an old establishment, which must have been good in its time, but with very little modern maintenance and upgrade. We went as a group, booked 4 rooms. Only 2 rooms have bathrooms with shower. 1 of the rooms were flooded with AC breakdown. The tiles were all stained and the window curtain was rather dusty. The rooms were very small compared to average rooms of similar price and class and the check-in process was very slow. The breakfast counter was outdoor, which is good, but had so many flies on the foods with little efforts to keep the flies away.
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w***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.7

/10

Reviewed 12 week(s) ago

There are many variations of food at breakfast The rooms need to be renovated The water park is a bit of a hassle because you have to use cash to rent a tire
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1 people find it helpful

Accommodation's Reply
17 Jan 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We will always strive to improve our services and guest facilities while staying at our hotel. Hopefully, on your next visit to Sabda Alam, there will be much better changes. Best Regards Management Sabda Alam.
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

The warm water swimming pool and hot water are great for swimming all day long... Only the cleanliness of the bathroom needs to be paid more attention to, the first time I entered the bathroom, it smelled bad... Overall, it was a memorable holiday experience...
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Accommodation's Reply
10 Jan 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We will always strive to improve our services and guest facilities while staying at our hotel. Hopefully, on your next visit to Sabda Alam, there will be much better changes. Best Regards Management Sabda Alam.
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V***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.4

/10

Reviewed 14 week(s) ago

Overall good but to call the operator and housekeeping is very difficult. Please pay attention because when I arrived the gallon was not installed, the distance from the room to the lobby is quite far. Thank you
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1 people find it helpful

Accommodation's Reply
10 Jan 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We will always strive to improve our services and guest facilities while staying at our hotel. Hopefully, on your next visit to Sabda Alam, there will be much better changes. Best Regards Management Sabda Alam.
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t***a
icon-origin-TRAVELOKA

6.6

/10

Reviewed 15 week(s) ago

For the cleanliness of the bedroom and bathroom, the Meridian room type is very lacking, it needs to be cleaned more and if possible there is an additional shower. I was a bit disappointed with the room, at least for that price the room should be comfortable and clean.
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Accommodation's Reply
10 Jan 2025
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We will always strive to improve our services and guest facilities while staying at our hotel. Hopefully, on your next visit to Sabda Alam, there will be much better changes. Best Regards Management Sabda Alam.
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s***l
icon-origin-TRAVELOKA

8.6

/10

Reviewed 18 week(s) ago

comfort is good, but the Bungalow Unit needs to be upgraded, because all the rooms in the Bungalow Unit already smell, the stairs are too steep and can cause falls, otherwise the atmosphere is good and comfortable
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1 people find it helpful

Accommodation's Reply
06 Dec 2024
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We will always strive to improve our services and guest facilities while staying at our hotel. Hopefully, on your next visit to Sabda Alam, there will be much better changes. Best Regards Management Sabda Alam.
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i***a
icon-origin-TRAVELOKA

8.3

/10

Reviewed 19 week(s) ago

This is the first time I entered a hotel and was greeted by a lot of flies as soon as I opened the room. But fortunately the hotel provided insect repellent at that time, it was just a bit uncomfortable because we were already in the room so we had to spray it and go out first. For food, there were many variations on the menu but the taste was a bit lacking. In the restaurant, there were lots of cats roaming around and climbing onto the guest tables, then many of the foods were covered in flies and there were no candles or insect fans as an effort to avoid fly contamination. The hot water pool was only a jacuzzi, but the water was too hot for children I think. For the atmosphere, it was very comfortable, the view was nice
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5 people find it helpful

Accommodation's Reply
06 Dec 2024
Dear Valued Guest, Warm Greetings from Sabda Alam. Thank you for your review. We will try to improve our service and guest comfort while staying at our hotel. Hopefully, on your next visit to Sabda Alam, there will be much better changes. Best Regards Management Sabda Alam.
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Y***a
icon-origin-TRAVELOKA

8.3

/10

Reviewed 21 week(s) ago

With a fairly expensive price, the wifi should be good, but it's really slow, TV broadcasts are also limited and the picture is not good, the price of food is quite expensive but the taste is just so-so, hopefully the hotel can improve it to make it better.
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3 people find it helpful

Accommodation's Reply
29 Nov 2024
Dear Valued Guest, Warmest Greetings always from Sabda Alam. Thank you for your review. We will try to improve our service and also the Wifi and TV facilities in our hotel. Hopefully, on your next visit to Sabda Alam, there will be much better changes. Best Regards Management Sabda Alam.
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S***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.6

/10

Reviewed 21 week(s) ago

The WC isn't clean, smelly. Overall the toilet isn't clean. The restaurant has very less choice. The restaurant at the Glamping site has better choice.

2 people find it helpful

Accommodation's Reply
15 Nov 2024
Dear Valued Guest, Warmest Greetings always from Sabda Alam. Thank you for the review given. We will try to improve the service and facilities at Sabda Alam. Hopefully, on your next visit to Sabda Alam, there will be much better changes. Best Regards Management Sabda Alam.
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e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

very comfortable, very friendly, very good service very delicious food
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Accommodation's Reply
15 Nov 2024
Dear Valued Guest, Warmest Greetings always from Sabda Alam. Thank you for sharing your positive review during your stay at Sabda Alam. Hopefully we can always provide the best service for you. We are always waiting for your arrival at Sabda Alam. Best Regards Management Sabda Alam.
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s***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 22 week(s) ago

very friendly staff, nice place with complete facilities, there is Netflix, but the comfort was disturbed because the restaurant management accepted a dangdut gathering event so that the stay was disturbed because they stayed in a star-class place.
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+5

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Accommodation's Reply
15 Nov 2024
Dear Valued Guests, Warm Greetings Always from Sabda Alam. Thank you for the review and photos of Sabda Alam that you have shared. We would like to express our deepest apologies for the inconvenience you have caused during your stay at Sabda Alam. We will try to improve our service to be even better. Hopefully, on your next visit, there will be much better changes. Best Regards Management Sabda Alam.
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Ulber S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.6

/10

Reviewed 22 week(s) ago

It's been my umpteenth time staying at the Sabda Alam hotel and it's really satisfying, all the services, the friendliness of the staff, the complete facilities, especially the suggestions are responded to well, such as the timer in the sauna is running and the fish therapy pool is clean. Unfortunately, there are visitors at the table near the bakpao place who are not disciplined and are very disturbing because they smoke vape. Please pay attention to the officers and dare to reprimand them.
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1 people find it helpful

Accommodation's Reply
15 Nov 2024
Dear Mr. Ulber, Warm Greetings Always from Sabda Alam. Thank you for always choosing Sabda Alam when staying overnight in Garut. All of your input is very valuable for the progress of Sabda Alam. We will pay more attention to the non-smoking area to make it even better, free from cigarette smoke. We look forward to your return to Sabda Alam. Best Regards Management Sabda Alam.
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Number of reviews per page
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