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Traveloka (282)

8.3

Very Good

From 282 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.3

Service and Facilites

8.3

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Traveler Reviews The Luxio Hotel & Resort

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Customer reviews

Armand P. P.

Business

8.5

/10

Reviewed 12 week(s) ago

Everything is okay. Good place. Good vibe. Good food. And very close to rsud sele be solu

1 people find it helpful

Nur I.

Leisure

6.5

/10

Reviewed 27 week(s) ago

No more breakfast and lunch

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I***k

10.0

/10

Reviewed 27 week(s) ago

Good place good For Staycation lovely the situation

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Darman

Business

9.7

/10

Reviewed 29 week(s) ago

The water should be replaced with groundwater so that it doesn't smell of sulfur.

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Ishak B. R.

Business

10.0

/10

Reviewed 31 week(s) ago

Comfortable place and Good place for stay and working.

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Queen M. P.

8.3

/10

Reviewed 38 week(s) ago

When I first entered the room, I saw that there were some facilities lacking. It says there is a refrigerator, but in my room there was no refrigerator. I asked to move to a room with a refrigerator and they said the refrigerator was broken and there was no refrigerator in all the rooms 🙏. For breakfast, there were only 3 types of fried rice, chicken porridge, and fried noodles, and they didn't change them every day 🙏 There was no fruit or bread. Maybe that's all that was lacking in this hotel ☺.

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2 people find it helpful

andi M.

8.5

/10

Reviewed 50 week(s) ago

terbaik 👍

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Lily N.

10.0

/10

Reviewed 51 week(s) ago

Very quiet hotel, love the location.

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1 people find it helpful

Claudia Fitri Wala

6.0

/10

Reviewed 77 week(s) ago

Doesn't match the photo, really ugly.

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1 people find it helpful

sry n. y. s.

6.1

/10

Reviewed 143 week(s) ago

The hotel is creepy But the service is quite good.

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2 people find it helpful

Mochamad M. Z. Z. A.

5.7

/10

Reviewed 154 week(s) ago

Hotelnya horror. Tengah malam mati lampu, genset tidak bisa nyala. Lama sekali perbaikannya. Mau nya sih tidur saja, eh malah ada suara-suara serem. Pertama suara cewek ketawa, lalu disusul suara bayi nangis. Alhasil pindah hotel jam 1 malam.

4 people find it helpful

Adela Sefira

8.5

/10

Reviewed 173 week(s) ago

Far from the noise, it's just that the supply of water heaters, coffee and sugar needs attention. The electric water heater was leaking, it had to be replaced, the coffee was rotten and not replaced.

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3 people find it helpful

saryono K.

6.0

/10

Reviewed 175 week(s) ago

The hotel did not match what was advertised. Scary place /lack of care. Breakfast of boxed rice.

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Brian K.

6.0

/10

Reviewed 242 week(s) ago

Old TV, AC not cold, water pandas and off.

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3 people find it helpful

Harry S.

Business

8.5

/10

Reviewed 272 week(s) ago

The room is spacious, only the towels are not good enough, the towels look like it's been a long time, if the atmosphere is very calm, quiet, nice for a break, there is a car park right next to the room, the distance between the room and the receptionist is quite far for walking, so if you stay here it's good bring your own vehicle, breakfast can be delivered to the room.

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1 people find it helpful

Accommodation's Reply

15 Feb 2020

Dear Mr. Harry Setiawan, Thank you for taking the time to write a review about our hotel. We apologize for the shortcomings that exist during your stay at our hotel. we have submitted the complaint to the relevant department for immediate action, so that we can be better at providing facilities and services to every guest who visits our hotel. Thank you for the positive comments, we look forward to welcoming you back in the near future. Hello, The Luxio Hotel & Resort

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Lusdiana

5.8

/10

Reviewed 273 week(s) ago

The sheets are dirty, the rooms don't smell nice.

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Accommodation's Reply

12 Feb 2020

Dear Mrs. Lusdiana, Sorry for your inconvenience while you are at our hotel. We apologize for the problem. We will fix the problem and will ensure better service in the future. Hello, The Luxio Hotel & Resort

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Rizka O.

Backpacking

9.4

/10

Reviewed 273 week(s) ago

The place is comfortable and feels like home, breakfast is delivered to the room 😁

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3 people find it helpful

Accommodation's Reply

12 Feb 2020

Dear, Mrs. Rizka, Thank you for a pleasant experience during your stay at our hotel. We hope to provide even better services and to welcome you in the near future. Hello, The Luxio Hotel & Resort

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Martidas S.

Romantic

8.5

/10

Reviewed 274 week(s) ago

The hotel rooms are the same as those promoted on the Internet and are fun.

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2 people find it helpful

Accommodation's Reply

28 Jan 2020

Dear, Mr. Martindas Thank you for staying in our hotel, sorry if there is our service that is less satisfying while you are in our hotel. We look forward to welcoming you in the near future. Hello, The Luxio Hotel & Resort

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Gumantara T.

Backpacking

9.0

/10

Reviewed 276 week(s) ago

The hotel is suitable for family interests. The atmosphere is quite comfortable and very quiet, the area is cool and very cool. its day, 3. Lots of paint peeling off in the room

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1 people find it helpful

Accommodation's Reply

25 Jan 2020

Dear, Mr/Mrs Gumantara Thank you for staying at our hotel, We apologize if any of our servers are dissatisfied and for your suggestions We will try to improve and provide better services. We look forward to welcoming you in the near future. Hello, The Luxio Hotel & Resort

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Agatha B. H.