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Explore favehotel Zainul Arifin (Gajah Mada)

Traveloka (3,614)

8.4

Very Good

From 3,614 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.5

People often mention about favehotel Zainul Arifin (Gajah Mada)

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Staff Friendliness (37)

Room Space (34)

Distance to City Center (33)

Bedroom (32)

Check-in/out Time (29)

Ambiance (29)

Bathroom (28)

Hotel Area (26)

Wifi (24)

Accessibility (22)

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Traveler Reviews favehotel Zainul Arifin (Gajah Mada)

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Customer reviews

J***a

Leisure

8.8

/10

Reviewed 3 week(s) ago

The second time I stayed here it was really good. Only the last time the toilet smelled a bit bad but so far it's good.

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Ria N.

Business

9.7

/10

Reviewed 4 week(s) ago

Comfortable and clean accommodation

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D***I

Medical

9.4

/10

Reviewed 6 week(s) ago

The staff is friendly, the room is clean

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2 people find it helpful

Accommodation's Reply

26 Feb 2025

Dear Sir/Madam, Warm greetings from favehotel Zainul ArifinJakarta. Thank you for visiting our hotel and for sharing your feedback, and we greatly appreciate your review as it is very helpful to improve our services. For your review friendly staff and clean rooms We continue to strive our best to serve every guest who stays at our hotel, for cleanliness we also continue to maintain cleanliness both in the rooms and in public areas. We look forward to welcoming you back for a better experience in the future. Best regards, Iswahyudi

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F***n

Business

9.1

/10

Reviewed 7 week(s) ago

Staff is very friendly and helpful

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A***s

Staycation

9.4

/10

Reviewed 7 week(s) ago

Too much

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Honey H.

8.5

/10

Reviewed 8 week(s) ago

The place is comfortable, the room is spacious. It's just that the small refrigerator is not cold, only the lights are on. The rest is all okay.

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V***a

Business

8.2

/10

Reviewed 8 week(s) ago

It's good for transit or just 1 or 2 days.

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A***s

Staycation

9.4

/10

Reviewed 8 week(s) ago

big

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C***a

Business

8.1

/10

Reviewed 9 week(s) ago

more to the dull and dirty wall paint of the room makes me less comfortable in the room. Please improve the room atmosphere. Overall good and strategic location.

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Accommodation's Reply

06 Feb 2025

Dear Sir/Madam, Warm greetings from favehotel Zainul Arifin Jakarta. Thank you for visiting our hotel and for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the dull and dirty wall paint in your room that made you uncomfortable. We apologize for the disappointment caused by this and we continue to try to fix it so that it does not happen again. Your comments are very valuable to us as we strive to improve the overall guest experience. We hope to have the opportunity to welcome you back and provide a better stay experience. Best regards,. Iswahyudi

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Debora A. S.

Leisure

9.4

/10

Reviewed 9 week(s) ago

The staff is very friendly, the rooms and toilets are fragrant and clean, close to everywhere"

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E***A

10.0

/10

Reviewed 10 week(s) ago

Strategic location, clean rooms, unfortunately there is no breakfast

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M***l

Transit

9.4

/10

Reviewed 10 week(s) ago

location strategic, near street food & main street, room is so nice & comfort

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M***l

Transit

9.4

/10

Reviewed 10 week(s) ago

friendly staff, super fast service, very good room cleanliness, easy access close to the main road

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1 people find it helpful

a***i

8.5

/10

Reviewed 10 week(s) ago

Nice place to stay for a few nite, clean but small

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I***A

Staycation

10.0

/10

Reviewed 12 week(s) ago

Good hotel facilities, comfortable, safe, friendly staff, thank you.

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1 people find it helpful

W***o

Leisure

9.4

/10

Reviewed 12 week(s) ago

Friendly service, spacious room according to the price with quite complete facilities. Security guards are very helpful when needed, especially vehicle parking.

1 people find it helpful

Rakhmat A.

Leisure

9.4

/10

Reviewed 13 week(s) ago

strategic location, easy check-in, friendly staff, comfortable room

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H***i

Staycation

8.5

/10

Reviewed 14 week(s) ago

The staff was very friendly and helpful. The room nice and comfort. Although the AC looks quite old, but it can freeze you. Sadly, the TV was not an android or smart TV, just reguler TV.

1 people find it helpful

D***i

9.4

/10

Reviewed 15 week(s) ago

A hotel that is very worth it for your pocket, there are lots of food in front of the hotel and it is close to access to Monas👍👍👍

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ika s.

Staycation

8.4

/10

Reviewed 16 week(s) ago

When I arrived, it smelled of cigarette smoke even though I asked for a non-smoking room. The bathroom was clean but the soap was empty, and there were only a few tissue rolls left, not even a spare one.

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Accommodation's Reply

19 Dec 2024

Warm greetings from favehotel Zainul ArifinJakarta. Thank you for your feedback choosing to stay with us, and greatly appreciate your review as it is very helpful to improve our services. We apologize for the inconvenience caused by the smell of cigarette smoke, empty soap. For the above in the future we hope it will not happen again and hope to welcome you back for a better experience in the future. Best regards, Iswahyudi

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