8.3
Very Good

From 791 reviews

Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.0

Location

8.7

Service and Facilites

8.4

People often mention about RumaTerra B & B
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Staff Friendliness (26)
Accessibility (25)
Bedroom (22)
Hotel Area (21)
Surroundings (20)
Ambiance (18)
Distance to City Center (17)
Family Friendly (16)
Bathroom (16)
Room Space (15)
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Traveler Reviews RumaTerra B & B

Number of reviews per page
20
40

Customer reviews

n***a
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9.4

/10

Reviewed 8 week(s) ago

Highly recommended. Close to various recreational places
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S***a
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Leisure
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10.0

/10

Reviewed 8 week(s) ago

or 4 nights here. comfortable and clean room, very strategic location, friendly and helpful staff, standard delicious food. what I like most is that it is near Lembang square, access to Dago, to Bandung, to Cikole is very easy. If I go to Lembang again, I might book here again. thx rumaterra☺
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B***s
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Leisure
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9.7

/10

Reviewed 9 week(s) ago

Anyway okay, will stay here again on my next trip. Just to add, there was no wasp in the room I got
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Accommodation's Reply
01 Feb 2025
Dear Valued Guest, Warm greetings from Rumaterra Bed & Breakfast. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards,. Management
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mahfud s.
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Transit
icon-origin-TRAVELOKA

9.7

/10

Reviewed 10 week(s) ago

I want to stay here again someday
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Accommodation's Reply
01 Feb 2025
Dear Mr. Mahfud, Warm greetings from Rumaterra Bed & Breakfast. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our hotel. Regards,. Management
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d***i
icon-Transit
Transit
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

Always like to stay at rumaterra, clean and tidy. It's just that when it's crowded with visitors it's a bit noisy when they're playing billiards in the living room. Overall it's always great to stay at rumaterra
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Accommodation's Reply
01 Feb 2025
Dear Valued Guest, Warm greetings from Rumaterra Bed & Breakfast. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards,. Management
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W***i
icon-origin-TRAVELOKA

9.0

/10

Reviewed 12 week(s) ago

The staff is very friendly and the service is very good. But yesterday we got on the 1st floor so the room was a bit stuffy and there was no window because the room was inside the room and the sofa was not soft and the wood felt like it when we slept so our bodies ached. But the rest was great😊
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1 people find it helpful

Accommodation's Reply
01 Feb 2025
Dear Valued Guest, Warm greetings from Rumaterra Bed & Breakfast. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards,. Management
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Friendly hotel staff, affordable price, strategic location, just need additional fan for daytime. Overall okay. Always subscribe here
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Accommodation's Reply
01 Feb 2025
Dear Valued Guest, Warm greetings from Rumaterra Bed & Breakfast. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards,. Management
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L***s
icon-Leisure
Leisure
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9.4

/10

Reviewed 12 week(s) ago

The hotel staff is very friendly, the location is strategic near the market so if you want to look for food at night there are many choices. Got a room, it's quite good even though it's not soundproof, then there's no ventilation so it's really closed, but unfortunately the minus is the bed, the bed is already rickety if it can be fixed.. The wifi is smooth. For breakfast it feels pretty good. The hotel area is really like a house that's why it's called a guest house, but unfortunately in the room, or at least in the room area can be provided a gallon water dispenser.. Overall staying here is safe and comfortable.. Thank you Rumaterra guest house 😊
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1 people find it helpful

Accommodation's Reply
01 Feb 2025
Dear Valued Guest, Warm greetings from Rumaterra Bed & Breakfast. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards,. Management
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Alan R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 13 week(s) ago

According to the price and the staff is very friendly, we have a direct request for a fast response, please maintain it and what must be noted in room 108 is that there is no water heater, but that's okay, it doesn't really interfere with comfort.
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Accommodation's Reply
01 Feb 2025
Dear Mr. Alan, Warm greetings from Rumaterra Bed & Breakfast. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our hotel. Regards,. Management
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 13 week(s) ago

The hotel staff is friendly & very helpful with our needs when we stay at Terra. Thanks RumahTerra
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Accommodation's Reply
01 Feb 2025
Dear Valued Guest, Warm greetings from Rumaterra Bed & Breakfast. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Regards,. Management
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S***l
icon-origin-TRAVELOKA

9.4

/10

Reviewed 14 week(s) ago

The hotel staff is very friendly, the environment is close to other tourist attractions.
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1 people find it helpful

Depiyanti
icon-origin-TRAVELOKA

9.1

/10

Reviewed 15 week(s) ago

Friendly hotel staff. Easy access on the main road. Have stayed here twice. A reliable hotel if you go to Lembang
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2 people find it helpful

h***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 15 week(s) ago

The room was really nice and convenience. The area is really cold so no need AC. The location is really strategic to go any tourism places. Clean place and great atmosphere. Friendly staff. We can borrow hairdryer and iron for free.

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J***i
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Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 17 week(s) ago

Second time staying here. I happened to get a room with a clogged bathroom drain. Reported to the staff and they immediately replaced me with a suitable room. Comfortable room and a lodging area that feels like home. Overall, I am still satisfied staying here
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2 people find it helpful

Alliza N. P.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 22 week(s) ago

Comfortable place and friendly service.
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1 people find it helpful

D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 25 week(s) ago

So far so good. The staff is friendly and responsive. Maybe breakfast could be more varied because the menu is the same for 2 days, maybe a fan could be provided in the room because during the day it's hot, and there's only 1 plug.
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rizky s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 25 week(s) ago

It turned out that when I arrived to check in I had to make a 100 thousand deposit first, then when I checked in it was returned. The service was okay. The location is right on the side of the road, but it's quite noisy. Alhamdulillah, the room is very comfortable even though it's small. The mattress and pillows are soft, clean and fragrant. I got a liter of drinking water and a thermos filled with hot water, I got a towel and toiletress. The hot water bathroom worked smoothly but the floor was not very clean. On the 2nd floor there is a small prayer room that is good for praying close to the room. Overall, this is a pretty good budget accommodation but has good facilities
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2 people find it helpful

Y***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 25 week(s) ago

An instagrammable hotel with friendly service.
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ISWANDI
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 26 week(s) ago

The staff is very friendly, the rooms are aesthetic and clean, highly recommended.
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Dwita P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 27 week(s) ago

The place is comfortable, clean, the staff is friendly, I am very happy to stay here.
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1 people find it helpful

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