9.0
Exceptional

From 79 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.9

Location

9.2

Service and Facilites

9.0

People often mention about Manila Prince Hotel
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Distance to City Center (4)
Accessibility (4)
Surroundings (3)
Family Friendly (3)
Room Space (3)
Staff Friendliness (2)
Bedroom (2)
Bathroom (2)
Hotel Area (2)
Wifi (1)
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Traveler Reviews Manila Prince Hotel

Number of reviews per page
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Customer reviews

Guest
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Great stay! I will definitely stay there again in the future.

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Accommodation's Reply
20 Jan 2025
Dear Valued Guest, Thank you for your review and for giving us a positive rating. We are glad that you enjoyed your stay. Looking forward to welcoming you again soon. Take care!
J***n
icon-Transit
Transit
icon-origin-TRAVELOKA

9.4

/10

Reviewed 11 week(s) ago

All staff are friendly and accommodating. Security is strict for guests' protection. Very commendable! Our family is very happy with our overall stay in this hotel. Breakfast buffet is also very good!

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Accommodation's Reply
20 Jan 2025
Dear Valued Guest, Thank you for your review and for giving us a positive rating. We appreciate the kind words about our staff and we are sure that they enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon. Take care!
Lucia B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 14 week(s) ago

The hotel location is good. Easy to access to everywhere since it is near the LRT. We took 2 days there, and feel comfortable with the helpful and responsive staffs during our stay.

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Accommodation's Reply
06 Jan 2025
Dear guest, Thank you for your review and for giving us a positive rating. We are glad that you enjoyed your stay. Looking forward to welcoming you again soon. Take care!
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 21 week(s) ago

nice people and accommodating staff. big rooms for a reasonable price. free shuttle going to moa is really a plus.. clean hotel, theres just a dusty area on the tv shelf. also the wifi is not working properly, you cannot use the wifi since the connection is not stable. and lastly no dessert on the buffet breakfast, if ure a sweet tooth. but everything is good..
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Accommodation's Reply
22 Nov 2024
Dear guest, Thank you for sharing your experience! We’re delighted to hear you appreciated our accommodating staff, spacious rooms, and the complimentary shuttle service to MOA. It’s great to know you found the hotel clean and reasonably priced. Your feedback regarding the TV shelf, Wi-Fi connection, and the lack of desserts at breakfast is duly noted. These insights help us identify areas for improvement to enhance guest satisfaction. We look forward to welcoming you back for an even better stay in the future!
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

Bigger bed dan strategic location.

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Accommodation's Reply
22 Nov 2024
Dear guest, Thank you for giving us a perfect rating. We are glad that you enjoyed your stay. Looking forward to welcoming you again soon. Take care!
Arnulfo N.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 87 week(s) ago

The hotel is super nice and clean, as well as the swimming pool. Buffet breakfast has limited options, but it's OK since it was just free; But we paid for a small kid who only ate on a small plate (not worth the price). Check in was a hassle too, I waited in line only to see that foreigners were more entertained even if they didn't fall in line. Waited too long. Receptionists didn't even bother to care, to call me in line and even when I was already in front of them, they were too busy to entertain me (4 of them plus the supervisor I think). Take note: I was the only person by that time! Felt such a discrimination on my part (too disappointed with your front office staff).
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Accommodation's Reply
18 Aug 2023
Dear guest, Thank you for taking the time to share your experience. We appreciate your feedback regarding your stay, including the hotel's cleanliness and amenities. We have taken note of your concerns about the buffet breakfast options and the check-in process. We will certainly investigate these matters to ensure that such issues are addressed and do not recur in the future. Your insights are valuable to us, and we hope to have the chance to welcome you back for an improved stay.
TRAN T. T. T.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 87 week(s) ago

Thức ăn ngon, phòng sạch, phục vụ tốt , địa điểm gần nhiều nơi du lịch mua sắm , tuy nhiên không có lược chảy tóc và máy sấy tóc.

1 people find it helpful

Accommodation's Reply
18 Aug 2023
Dear guest, Thank you for your positive feedback regarding our food, rooms, service, and convenient location near tourist and shopping spots. We appreciate your input about the hairbrush and hair dryer, and we would like to clarify that while we do not provide hairbrushes, we do offer hair dryers upon request. We hope you had a pleasant stay and we look forward to welcoming you again soon. Take care!
John P. P.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 92 week(s) ago

It was really an affordable luxury in the city. Our family had great time though the pool was not yet available upon check in. Luckily, we were offered to use Manila Hotel 's pool which was very much enjoyed by my kids. On the day of check out, we were able to use Hotel 's pool, my son got irritated from pool 's chlorine. Overall, according to my son, he would rate the hotel 4.5/5 (-0.5 for the pool). The service is highly recommendable. They have respectful and knowledgeable people. Kudos to # manilaprincehotel.
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Accommodation's Reply
05 Jul 2023
Dear guest, We're glad to hear that you had a great time overall, despite the temporary unavailability of our pool during your check-in. It's wonderful to know that your kids thoroughly enjoyed the pool at Manila Hotel as an alternative. We appreciate your feedback regarding the chlorine in our pool and will take it into consideration to improve the pool conditions for our guests. Looking forward to welcoming you back again soon. Take care!
TAY P. N.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 97 week(s) ago

Wifi very bad room also very dirty reception not friendly at all.

1 people find it helpful

Accommodation's Reply
26 May 2023
Dear guest, Thank you for sharing your feedback regarding the WiFi and room cleanliness. We appreciate your valuable input, and we are saddened for any inconvenience caused during your stay. Our team is committed to improving the quality of our services, and we will address these issues promptly. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.
Paulina E. H.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 104 week(s) ago

The hotel is classic almost vintage, very spacious room, and clean. Walking distance to Rizal Park and Intramuros.

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Accommodation's Reply
13 Apr 2023
Dear guest, Thank you for your review and for giving us a positive rating. We are glad that you enjoyed your stay. Looking forward to welcoming you again soon. Take care!
Nerissa F.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 110 week(s) ago

Happy customer here, I was surprised, they have complete facilities, wide table for working, clean toilet with tissue, shampoo, complimentary water and coffee with water percolator, with free breakfast. Just observed 1 bed sheet is a little dirty, maybe a stain though. Customer service is excellent, the guy who attended our take out breakfast was friendly and quick. Good job appreciated it. But I was disappointed with the lady at the front desk Feb 7, 2023 at 5 a.m. She wasn't accommodating she didn't even mind me in front of her, until I said hello, then she responded but did not even smile.
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2 people find it helpful

Accommodation's Reply
22 Feb 2023
Dear guest, Thank you for your review and for giving us a positive rating. We are glad to know that you generally enjoyed your stay with us. We appreciate your feedback, and rest assured that we have forwarded your concerns to the relevant departments to make the necessary inquiry and action. Looking forward to welcoming you again soon. Take care!
Mary A. P. M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 112 week(s) ago

Perfect for leisure and family gateaway, staffs are accommodating and room was clean and nice.

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Accommodation's Reply
22 Feb 2023
Dear guest, Thank you for staying with us again. We appreciate your continued trust in our hotel and our staff. Looking forward to welcoming you again soon. Take care!
Amarish Duce
icon-origin-TRAVELOKA

9.7

/10

Reviewed 122 week(s) ago

I had most pleasant stay here. Delicious Food.

1 people find it helpful

Accommodation's Reply
10 Dec 2022
Dear guest, Thank you for your review and for giving us a positive rating! We are glad that you had a pleasant stay and enjoyed the food prepared by our culinary team. Looking forward to welcoming you again soon. Take care!
Jimjason C.
icon-origin-TRAVELOKA

9.0

/10

Reviewed 127 week(s) ago

Hotel was nice and elegant. Food was good. Only problem I've got was when I requested for a make up room and comebck to see that it was not made. Also front desk was a little late when answering and attending the guest quiries.

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Fadli Y.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 132 week(s) ago

The location is close to UN square which has many places to eat, and also close to intramuros, a historical place in Manila.
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Jayson S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 132 week(s) ago

Easy check-in, nice hotel with a vintage vibes. Super neat and spacious.

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Sheryl T.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 133 week(s) ago

Wonderful place to stay good food and accommodating staff love it.

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Accommodation's Reply
15 Sep 2022
Dear guest, Thank you for your review. It is our pleasure to be able to deliver great value to our guests and we are glad to know that you had a wonderful stay. Looking forward to welcoming you again soon. Take care!
Judy P. B. M.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 138 week(s) ago

We enjoyed staying here and it is near in Intramuros. I would recommend this hotel to everyone.

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Accommodation's Reply
07 Sep 2022
Dear guest, Thank you for your review and for giving us a positive rating. We are glad that you enjoyed your stay and for recommending the hotel to the community. Looking forward to welcoming you again soon. Take care!
Marjorie G.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 141 week(s) ago

The place is nice and clean. Very accomodating staff

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Accommodation's Reply
02 Aug 2022
Dear guest, Thank you for your review. We are glad that your stay. Looking forward to seeing you again soon. Take care!
Isabelle M.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 141 week(s) ago

I had the most pleasant stay here! I'll recommend it to my friends and relatives ☺️💕

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Accommodation's Reply
02 Aug 2022
Dear guest, Thank you for taking the time to share your review and for recommending the hotel to the community. Looking forward to seeing you again soon. Take care!
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