8.7
Very Good

From 3,153 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.9

People often mention about Hotel Santika Garut
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Staff Friendliness (97)
Ambiance (97)
Variety (88)
Bedroom (82)
Hotel Area (82)
Taste (81)
Family Friendly (78)
Surroundings (71)
Bathroom (68)
Room Space (67)
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Traveler Reviews Hotel Santika Garut

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Customer reviews
A***a
icon-Staycation
Staycation
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10.0

/10

Reviewed 2 day(s) ago

according to expectations, got a room with a mountain view and swimming pool
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RINI F. P.
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Staycation
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10.0

/10

Reviewed 3 day(s) ago

It's nice to stay here. In addition to the friendly staff, the food is delicious, the hot water pool is also clean.
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P***h
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Leisure
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8.4

/10

Reviewed 3 day(s) ago

The value is low for customers, because the comparison between price and service is less than satisfactory.
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c***a
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 day(s) ago

It's nice when the room is ready even though it's not 2 o'clock yet, we're allowed to enter, the staff are all nice
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G***i
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10.0

/10

Reviewed 5 day(s) ago

Hotel with comfortable atmosphere and beautiful view of Mount Guntur
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S***y
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Staycation
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10.0

/10

Reviewed 5 day(s) ago

The hotel staff is very, very friendly...it's perfect for a staycation with family.
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Guest
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Staycation
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9.7

/10

Reviewed 1 week(s) ago

the premiere room is very comfortable, the food is delicious, the pool is clean and comfortable, the breakfast is all delicious. Favorite hotel in Garut. Good job Santika.
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ardiansyah
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9.7

/10

Reviewed 1 week(s) ago

comfortable and fun to bring family
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kunkun
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Staycation
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9.4

/10

Reviewed 1 week(s) ago

fun and good service
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Ade H. N.
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Staycation
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6.8

/10

Reviewed 1 week(s) ago

The hotel staff is friendly. However, the room comfort is not so comfortable (especially the room I rented).
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Kesuma
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Leisure
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8.8

/10

Reviewed 1 week(s) ago

* Premier class separate swimming pool area, separate - good - not all crowded. * Breakfast has many variations - good - there are 2 locations. If the room is full.
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Rifcky
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10.0

/10

Reviewed 1 week(s) ago

A hotel that I have always liked to visit. Friendly staff, number 1 service, the warm water pool is just right. The room is fragrant, clean, the wifi is also fast. And the breakfast menu is very extensive and delicious.
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Dega R.
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

The room is as expected with a nice view, clean room, comfortable bed, wifi available and good connection, complete bathroom facilities.. Breakfast is ok with many choices with a comfortable restaurant atmosphere.. swimming pool facilities and activities for children are satisfying.. the staff always greet and serve well and friendly.. thank you for the service..
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F***u
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Leisure
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9.7

/10

Reviewed 2 week(s) ago

Fast check in, no welcoming drink (it ran out at 4 pm and the refill took a long time) the room is quite spacious, each room has a balcony, we had a view of the city (a view of the children's play area), the in-room dining is delicious, cheap, fast and friendly prices Staff very helpful, the hotel is spacious, with lots of wide open spaces so it's not stuffy The wifi is not very reliable, the children's water playground is cold, still new and there is an MC who accompanies the children while playing, there is also a mascot and some additional entertainment (feeds the rabbit or coloring, horse riding) which is paid The breakfast is varied, the refill is fast, there are lots of dining tables, we chose the outdoor one with a view of Mount Guntur, so it's quite hot during the day
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a***a
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

This is my 2nd stay here, very satisfied, the staff is friendly too
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Ratna S. D.
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

Second stay at Santika Hotel Garut. The best. The room is spacious, clean, mountain view, cool. The facilities for children are also good, the breakfast menu is complete and very good, all the staff are friendly. Thank you Hotel Santika
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kunkun
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Staycation
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9.4

/10

Reviewed 2 week(s) ago

recommended and strategic to the center of Garut city
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U***i
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

When we arrived, there were quite a lot of guests, so there was a queue to check in. But it was quick and easy. Choose a Hollywood studio room, on the 1st floor, simple & the back terrace can directly see Mount Guntur. The natural scenery is really cool. Hot water swimming pool, kids can swim all the time. Other facilities are okay: water playground (cold water), mini zoo, jogging track. The parking area is quite large. There are umbrellas that guests can borrow. It's also close to the city. The most impressive thing is the food. It's delicious, man. The downside is the slow wifi. Maybe because many people are using it because there are a lot of guests. So you have to use more of your own quota.
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1 people find it helpful

U***i
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

Cool, the pool is really good, warm water, varied food 👍, most importantly the view is the best.
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Thank you for taking the time to share your #santikamoments. We are glad to hear that our service met your expectations. We will share your comments with our team. I am sure this feedback will be an encouragement to all of our staff in our efforts to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back in the future. Warm regards, Hotel Santika Garut Management.
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Feri S.
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Leisure
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10.0

/10

Reviewed 2 week(s) ago

comfortable place, delicious breakfast menu.. I will definitely stay here again next time
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Thank you for taking the time to share your #santikamoments. We are glad to hear that our service met your expectations. We will share your comments with our team. I am sure this feedback will be an encouragement to all of our staff in our efforts to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. We look forward to welcoming you back in the future. Warm regards, Hotel Santika Garut Management.
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Number of reviews per page
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