8.3
Very Good

From 3,064 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.0

Location

8.5

Service and Facilites

8.4

People often mention about Alpine Room at TreePark City Apartemen
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บรรยากาศ (13)
ความเป็นมิตรของพนักงาน (12)
ห้องนอน (10)
เวลาเช็คอิน/เช็คเอาท์ (9)
ห้องน้ำ (9)
การเข้าถึงบริการ (8)
WiFi (8)
ระยะทางถึงใจกลางเมือง (7)
ความเป็นกันเองกับครอบครัว (6)
พื้นที่ในห้องพัก (5)
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Traveler Reviews Alpine Room at TreePark City Apartemen

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Customer reviews

D***i
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8.8

/10

Reviewed 4 week(s) ago

The staff service is quite good, only the water heater is not working.
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A***y
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Leisure
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6.1

/10

Reviewed 5 week(s) ago

Uncomfortable, dirty sheets. Should be clean white, but this is gray? When I entered the room, there were several strands of hair on the bed 🗿 the trash can was really dirty, the white towels could also suddenly turn gray, it's a wonder, I'll never stay here again, I'm fed up with the cleanliness. Really disgusting
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1 people find it helpful

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Arif s.
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Business
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8.2

/10

Reviewed 6 week(s) ago

Comfy room. Cheap. Friendly staff and good locations
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1 people find it helpful

r***s
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Staycation
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10.0

/10

Reviewed 7 week(s) ago

Often staying here, it's always addictive, the cleanliness and the staff and admin are friendly.
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A***I
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Leisure
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6.9

/10

Reviewed 12 week(s) ago

The facilities are not complete, if possible there is a place to cook
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5 people find it helpful

B***o
icon-Business
Business
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6.2

/10

Reviewed 13 week(s) ago

The hotel staff is not friendly, check in is complicated, you have to call first to ask for the key
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2 people find it helpful

I***a
icon-origin-TRAVELOKA

9.1

/10

Reviewed 13 week(s) ago

Good service, fast, next time I come here again with my family
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+5

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M***o
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9.7

/10

Reviewed 13 week(s) ago

Easy and convenient access, highly recommended for a short break from a tiring week of work.
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3 people find it helpful

M***d
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Staycation
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6.4

/10

Reviewed 17 week(s) ago

The hotel staff is not friendly, the room does not have drinking water and soap or toothbrush. The room sheets and pillow cases are dirty and not changed. Then the footwear must be asked for first before being given. Oh my, I will not stay again.
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5 people find it helpful

R***i
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Staycation
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5.0

/10

Reviewed 17 week(s) ago

Leaking AC, leaking shower, not recommended anymore
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2 people find it helpful

Aina T.
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10.0

/10

Reviewed 17 week(s) ago

Very comfortable, friendly service and clean rooms, there is a swimming pool too. Really like it and will come back again
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3 people find it helpful

M***o
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

Nice the room is clean and cozy

2 people find it helpful

B***s
icon-origin-TRAVELOKA

5.3

/10

Reviewed 18 week(s) ago

Bad service as in the chat screenshot. The mattress has fleas and other insects. Unused pillows even have human hair, hopefully not demons. No soap/shampoo/toothbrush. Sorry, I was very disappointed from the start. For those who want to stay here, please reconsider your decision. I haven't been here for 1 hour and I already got goosebumps seeing the condition of the room. Thank you.
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2 people find it helpful

N***a
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Transit
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8.7

/10

Reviewed 18 week(s) ago

yeah that's it... it's just normal, according to the price... but because it's only for...
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1 people find it helpful

W***n
icon-Business
Business
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6.3

/10

Reviewed 19 week(s) ago

the room is not suitable, the towels are like rags, the AC is leaking, there are no tissues, the wifi is dead and the signal is difficult, the environment is not good either.
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1 people find it helpful

M***a
icon-origin-TRAVELOKA

8.1

/10

Reviewed 19 week(s) ago

Check in and check out were okay, the only downside was there was no wifi and the AC didn't turn on and wasn't cold, plus the AC water was leaking, haha.
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T***a
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5.0

/10

Reviewed 21 week(s) ago

Not comfortable and the sheets are dirty and there are mites
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T***a
icon-origin-TRAVELOKA

5.0

/10

Reviewed 21 week(s) ago

The mattress is really dirty, there are lots of mites on the pillow, there are also lots of mites which make the body itchy, no allergies anymore 😏😏😏
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1 people find it helpful

M***y
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9.4

/10

Reviewed 21 week(s) ago

I became paranoid after seeing other people's reviews, in the end I brought my own sheets, blankets and pillows. The only downside is that smoking is not allowed at the swimming pool.
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3 people find it helpful

F***h
icon-origin-TRAVELOKA

6.7

/10

Reviewed 30 week(s) ago

The staff are friendly, but a bit confused, if you want to get the room key, you have to meet someone first, and it takes a long time to wait. The toilet is a bit less clean in the room. Suggestion: Have a Qibla direction in each room, so you don't have to look for your cellphone when you're about to finish prayer time.
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8 people find it helpful

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