8.7
Very Good

From 1,991 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.4

Location

8.9

Service and Facilites

8.8

People often mention about Seruni Hotel Hobbit House
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Ambiance (74)
Family Friendly (71)
Hotel Area (68)
Room Space (67)
Bedroom (65)
Bathroom (64)
Variety (63)
Surroundings (58)
Staff Friendliness (58)
Activity Option (56)
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Traveler Reviews Seruni Hotel Hobbit House

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Customer reviews

i***i
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Leisure
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5.0

/10

Reviewed 1 week(s) ago

first time trying Hobbit Hotel Because I was curious about the rides like a night market, but it wasn't operating, it was just for show, I stayed overnight during Ramadan Because I wanted a special sahur but the food was just anything, it seemed like discrimination because Muslims were given food like food stalls, there were few choices for the price of 1.2 per night, it wasn't worth it. Regarding cleanliness, my goodness, the dust on the blanket made us cough and the floor was full of gecko droppings, this hotel is really bad. I'll never come here again
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M***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Everything is good. Starting from the room facilities, to the hotel facilities. Because it's the fasting month, there are few visitors. So when playing in the pool, it feels like it's private. Hahaha. Thank you. Continued success.
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V***a
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Leisure
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8.5

/10

Reviewed 2 week(s) ago

Fun, kids love it. Comfortable room.
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H***i
icon-origin-TRAVELOKA

8.8

/10

Reviewed 3 week(s) ago

Great place for hobbits, lots of pool options.
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A***A
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Leisure
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8.8

/10

Reviewed 6 week(s) ago

The hobbit room is a bit damp, but the facilities and view are really good 👍🏻, next time I want to try another type of room.
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Yudan R.
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Leisure
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9.0

/10

Reviewed 6 week(s) ago

It is a family favorite hotel.. in the Puncak area, I don't know how many times I have stayed here.. this time I stayed at Hobbit Goblin 28. Please note that the terrace area has a lot of moss and is very slippery on the stairs, which is very dangerous, especially in the current rainy season.. other than that, I am very happy, especially the children..
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Puspaya A.
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10.0

/10

Reviewed 6 week(s) ago

This is our second time here. Everyone is very friendly, beautiful and clean air, good service.
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1 people find it helpful

R***i
icon-Staycation
Staycation
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8.4

/10

Reviewed 6 week(s) ago

This is the third time staying at Seruni and just tried the Hobbit House. Very impressive especially for the kids.. 😍 Just a suggestion if possible add more lighting in the room. Because if you bring kids/toddlers it seems a bit scary according to the kids 🤭 Although with lighting like that the concept of the Hobbit House is really felt with maximum decoration. 😊
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Nieco
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Leisure
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8.5

/10

Reviewed 6 week(s) ago

A fun place to vacation with family
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Putra S.
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Staycation
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9.4

/10

Reviewed 7 week(s) ago

I've heard the name Seruni Hotel for a long time but this is the first time I've been able to stay there. Overall it's very good. One of the hotels that is very kids friendly. My child really enjoyed playing there. The room is very clean and comfortable, I was surprised by the dim vibes (hobbit type) but that's the concept and it's acceptable, it's just a bit difficult to find small items 😁. I will definitely come back for a staycation there. For the shortcomings, if I may give input for the food, I'm sure it can be improved in terms of taste.
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2 people find it helpful

Lorentius Y. P.
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9.4

/10

Reviewed 7 week(s) ago

The room is okay, the food in the restaurant tastes just average. The impression is also a bit what because it's almost closing time?
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1 people find it helpful

N***g
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

The hotel atmosphere makes you feel at home and not want to go home.
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1 people find it helpful

A***u
icon-Leisure
Leisure
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10.0

/10

Reviewed 9 week(s) ago

This is my fourth time staying at Seruni and it is still a favorite hotel for kids. This hotel is very kid-friendly. If you want a relaxing staycation without the hassle of supervising your kids while they play, this is definitely the place to be. You don't need to leave the hotel to find entertainment/playgrounds for your kids. In addition, the breakfast menu is quite varied and the taste is standard for hotels in general.
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Accommodation's Reply
07 Feb 2025
Thank you for your positive review! We are glad to know that you enjoyed your stay at Hotel Seruni. We look forward to welcoming you back soon!
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Agus F.
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8.4

/10

Reviewed 9 week(s) ago

The room facilities are not good, the sink is clogged/stuck. The service is a bit lacking, I ordered an extra bed and it took a long time to be delivered to the room. Other than that it's okay.
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2 people find it helpful

Accommodation's Reply
07 Feb 2025
Dear Mr. Agus F. Thank you for sharing your experience. We are glad to know that you enjoyed your stay at Hotel Seruni. We also apologize for the inconvenience you experienced regarding the poor room facilities. Your feedback is very valuable for us to continue improving our services. We hope to serve you better on your next visit.
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G***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

The hobbit room is nice, the atmosphere inside the room is cool, the kids like the facilities, there is a place to feed the sheep, the sheep are cute
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Accommodation's Reply
07 Feb 2025
Thank you for your positive review! We are glad to know that you enjoyed your stay at Hotel Seruni. We look forward to welcoming you back soon!
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M***d
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Staycation
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8.5

/10

Reviewed 9 week(s) ago

very impressive for a family vacation, the place is comfortable, beautiful and clean
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Accommodation's Reply
07 Feb 2025
Thank you for your positive review! We are glad to know that you enjoyed your stay at Hotel Seruni. We look forward to welcoming you back soon!
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Putri R.
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Staycation
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9.7

/10

Reviewed 10 week(s) ago

Always want to stay again and again at Seruni the best
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1 people find it helpful

Accommodation's Reply
07 Feb 2025
Thank you for your positive review! We are glad to know that you enjoyed your stay at Hotel Seruni. We look forward to welcoming you back soon!
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b***a
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Staycation
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8.5

/10

Reviewed 11 week(s) ago

The hotel staff is friendly, it's quite comfortable, but the room is poorly lit because some of the lights are off and it's a bit airtight, so the room doesn't smell very nice.
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Accommodation's Reply
07 Feb 2025
Dear Mr. Thank you for sharing your experience. We are glad to know that you enjoyed the service we provided. We also apologize for the inconvenience you experienced regarding the poor room facilities. Your feedback is very valuable for us to continue improving our services. We hope to serve you better on your next visit.
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D***n
icon-Staycation
Staycation
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10.0

/10

Reviewed 11 week(s) ago

first time trying in hobbit house, usually in seruni 2 or 3 and it was not disappointing, we took type 3 bed and it was located right in front of the waterpark, so access to the swimming pool was very close, the room atmosphere was very comfortable because it was equipped with AC, the bathroom was also very clean, at night there was a show near the Eiffel Tower, for breakfast we went to seruni 2 and were picked up by a car around, the menu had many variations, next time it seems we will return to hobbit house again compared to seruni 2 or 3 😁
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Accommodation's Reply
07 Feb 2025
Thank you for your positive review! We are glad to know that you enjoyed your stay at Hotel Seruni. We look forward to welcoming you back soon!
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Farrel J.
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Staycation
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9.6

/10

Reviewed 11 week(s) ago

The hotel facilities was amazing, a lot activities, good for staycation with family.

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Accommodation's Reply
07 Feb 2025
Dear Mr. Farrel J Thank you for your positive review! We are glad to know that you enjoyed your stay at Hotel Seruni. We look forward to welcoming you back soon!
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