The check-in counter staffs are very experienced and friendly gentlemen. I got a surprise in my room with balloons on the bed and a nice and tasty cake on the table.

The hotel is nice, clean and the service is friendly.

Had a pleasant stay at W. Love their hot pink room and everything in it ❤ thank you for the great room amenities especially the bath salt & I had a good soak 😅 Breakfast was really good with full spread of choices. You definitely WIN!

Perfect getaway for my family! Even got balloons and a cake for my dad's birthday. Loved the pool and the gym, and the hotel breakfast was nice too :)

The room was spacious and comfortable and the staff went over and beyond to ensure that our stay was enjoyable!

my family love it. will stay again. value for money.

The hotel feels luxurious, there is a shuttle bus to the USS and Vivo City even though there is no orchard. Good restaurant and friendly service. But the feel is less comfortable for families with children. There are no children's facilities because the hotel is more nuanced club and night life

Perfect location to stay when you visit Sentosa

I thought the room and facility were awesome however there were areas that I really didn’t feel good with their guest services. 1) The front desk staff didn’t focus during my check in and kept dealing with other guests who stepped in. 2) The staff at the lobby did not serve guest in order for taxi (I was second in line but served last without a word). 3) Due to the delay of the shuttle bus we were told to take taxi and send the receipt back to hotel for reimbursement. I did it but no reply at all. I’m in Platinum Elite status but couldn’t use it because my friend booked thru travel agency. I was surprised to experience the services were so much different.

Very satisfying and leaving the most beautiful memories in a hotel with a person we love. Great service and really nice birthday cake.

Good service, nice view, when you guy come to sentosa just try it you won't get disappointed

Wonderful atmosphere. This young and trendy hotel is set in the picturesque Sentosa Cove away from the usual hustle and bustle of Singapore, but within close proximity to eateries and supermarket.

attending my friend's wedding at W hotel

Slow check in. other than that all good

Good place for a weekend retreat